Jim Falls Email & Phone Number

Menlo Park, CA, US

• Currently directing energized team of 30+ Software Engineers, 8 Front End Developers, 8 Business Systems Analysts, 10+ QS Testers and Automation Engineers, plus a Portfolio Manager to deliver IT services in support of.
• Recent initiatives include:. Implementation of Salesforce Community to support the Customer authenticated pathway to time entry and approval. as well as other services previously supported through a Salesforce SSO.

Menlo Park, CA, US

Please see Sr. IT Director entry above

Menlo Park, CA, US

• Analyst responsibility for all Front Office facing systems, including RHI’s custom CRM/order processing system and the integrated external websites.
• Driven to deliver productivity enhancements, process improvement, and quality of User experience for Front and Back Office personnel, through the application of automated solutions.
• Facilitated collaborative discussions with Business Stakeholders in order to elicit, summarize, and document requirements related to desired business processes, application features, and rules.
• Oversaw review and formal approval of system documentation by team members, including Stakeholders, IT Architect(s), Development, and QA.
• Provided regular facilitation and relationship management services to improve communication of concepts and approaches between all project participants.
• Involved in the entire software development life cycle, from initial vision through discovery, requirements, development, QA, production implementation, support, enhancements, and eventual system replacement.

Menlo Park, CA, US

Please see Business Systems Analyst Team Lead entry above

Center Valley, PA, US

• Designed and customized the Sales Information System (SIS) Reporting Database (in the SAP system), including Structures, Requirements, Formulas, and Update rules.
• Created all company Sales Reports, implementing Report Writer, Enhanced Flexible Analysis, ABAP/4 Query, and ABAP/4 reports.
• Configured and implemented many aspects of the Sales and Distribution module, including pricing.
• Designed and oversaw development of an ABAP/4 ‘bolt-on’ Customer contracts program.
• Implemented online order functionality, including direction of contractor for BAPI customization.
• Conducted end user training on transactions and reporting, with emphasis on individual empowerment. SAP America Training Courses (1998 – 2000)

Center Valley, PA, US

• Directed team of Product Managers, a Business Development Manager, and an Administrative Assistant.
• Oversaw strategic planning, forecasting, implementation, and achievement within budget.
• New product development / project management.
• New product launch planning and implementation.
• Sales team training and direction.
• Product promotions, advertising campaigns, and collateral materials.

Miami Lakes, FL, US

• Direct reports: 2 Product Managers and 1 Administrative Assistant.
• Same duties as positions at Aesculap above, for implantable hydrocephalus valves, disposable external drainage systems, and pressure monitoring devices.

Miami Lakes, FL, US

• Same duties as those above, for Europe, the Middle East and Africa.

Miami Lakes, FL, US

• Manager of R&D/Engineering.
• New plant start-up activities.
• Oversight of customer special order processes.

Miami Lakes, FL, US

• Product/Process design.
• Project Leadership.
• Cost reduction initiatives.
• Vendor selection/control.
• Production/Marketing support.
• Operator training.

Washington, District Of Columbia, US

• Energy utilization audits/recommendations.
• Public education programs.
• Host national training programs.
• Cost savings projects.

Bachelor'S Of Science, Mechanical Engineering

Master Of Business Administration (M.B.A.), International Business