Jim Fielden Email & Phone Number

Chicago, Il, Us

Strong operational knowledge in a variety of sectors ranging from Entrepreneurship, Business, Retail, IT, Website Design, Graphic Design, Restaurant, Hospitality, Healthcare, Marketing, and Entertainment industries with extensive understanding of career coaching and human resources in areas including distressed individuals, overcoming hurdles, and career planning. 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐭𝐢𝐞𝐬 𝐈𝐧𝐜𝐥𝐮𝐝𝐞:◐ Outplacement and Career Transition◐ Relationship Management◐ Enterprise Solutions and Consulting◐ Business & Executive Coaching◐ Personal and Professional Branding◐ Leadership Development for High-Potential Professionals◐ LinkedIn Enhancement◐ Starting a Business or Consulting Career𝐏𝐫𝐨𝐯𝐢𝐝𝐞 𝐎𝐮𝐭𝐩𝐥𝐚𝐜𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐂𝐚𝐫𝐞𝐞𝐫 𝐓𝐫𝐚𝐧𝐬𝐢𝐭𝐢𝐨𝐧 𝐜𝐨𝐚𝐜𝐡𝐢𝐧𝐠 𝐭𝐨 𝐡𝐞𝐥𝐩 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐧𝐚𝐯𝐢𝐠𝐚𝐭𝐞 𝐭𝐡𝐞𝐢𝐫 𝐜𝐚𝐫𝐞𝐞𝐫 𝐬𝐞𝐚𝐫𝐜𝐡 𝐭𝐫𝐚𝐧𝐬𝐢𝐭𝐢𝐨𝐧.◐ Build strong relationships with clients while treating them with respect, dignity, and individualized attention.◐ Prepare professional resumes, evaluate social footprints, and provide online and in-person job coaching, interview prep, and job offer negotiations to position clients for optimal career opportunities.◐ Analyze, develop, and deliver strategies on career options, target markets, social media optimization, online branding, interviewing skills, body language, and etiquette techniques.◐ Facilitate job search strategies, create mock interview scenarios, and provide resume writing services.◐ Review and suggest improvements to resume content until the resume is finalized and the client is satisfied.◐ Present the company's proprietary technology tool to clients to support their job search efforts.◐ Work with clients to create or improve their online presence by reviewing their social media and LinkedIn content.◐ Boost job seekers' confidence in the job search process by strategically developing networking and recommendation/referral plans.

Us

Spearhead a medium-sized web development company with a global customer reach, overseeing all aspects of the business, including team building, website development, branding, customer communication, and project completion.✦ Built and managed cross-functional teams of web developers, designers, and other professionals, both in-house and remotely, to deliver high-quality websites and branding services to clients around the world.✦ Developed and maintained websites that met clients' specifications and requirements, ensuring seamless user experience, advanced functionality, and optimal performance for global audiences.✦ Maintained regular communication with customers, understanding their unique needs and cultural considerations, and providing timely updates and support to ensure their satisfaction and loyalty.✦ Effectively managed complex projects with teams, coordinating resources, timelines, and deliverables to ensure successful project completion within budget and timeline constraints.✦ Implemented agile project management methodologies and tools, such as Scrum and Kanban, to optimize team collaboration, streamline processes, and improve project outcomes.✦ Conducted market research and competitor analysis to identify emerging trends and opportunities in the global web development and branding landscape, and proactively adapted the company's strategies to stay ahead of the competition.✦ Fostered strong relationships with global clients, earning their trust and loyalty through exceptional customer service, effective communication, and consistent project delivery that exceeded expectations.✦ Implemented robust reporting and tracking mechanisms to monitor project progress, team performance, and financial metrics, and utilized data-driven insights to make informed decisions and drive continuous improvement in business operations.

Us

IwI Web Solutions is the Parent Company of iwi Promotional Products creating a strategic partnership that builds brand awareness and drives ROI through cost-effective branded merchandise solutions and creating a robust, responsive web presence for businesses.♦ Manage a medium-sized promotional product division, overseeing all aspects of the business, including team building, product development, branding, customer communication, and project completion.♦ Built and managed a diverse team of professionals across multiple regions, including product designers, manufacturers, marketers, and sales representatives, providing leadership, mentoring, and guidance to achieve divisional goals and meet customer needs.♦ Develop and manufactured a wide range of promotional products, including customized merchandise such as branded apparel, promotional items, and corporate gifts, ensuring high-quality production, timely delivery, and compliance with relevant regulations.♦ Maintain regular communication with global customers to understand their promotional needs, provide product updates, and address any inquiries or concerns in a timely and professional manner.♦ Manage the entire product development and manufacturing process, from ideation to production, ensuring efficient coordination with suppliers, vendors, and other stakeholders to meet project deadlines and quality standards.♦ Conducted market research and monitored industry trends to identify new product opportunities, stay competitive in the global market, and meet customer demands.♦ Established and maintained strong relationships with clients, earning their trust and fostering long-term partnerships through excellent customer service, communication, and product delivery.♦ Implemented and maintained effective systems for tracking and reporting product performance, sales metrics, and customer feedback to inform strategic decisions and drive business growth.

Irving, Texas, Us

PPAI (www.ppai.org) is the world’s largest international not-for-profit trade association serving the promotional products industry. | Founded in 1903, the Promotional Products Association International (PPAI; ppai.org) is the world’s largest and oldest not-for-profit association.The multibillion-dollar industry includes wearables, writing instruments, calendars, drinkware and many other items, usually imprinted with a company’s name, logo or message.

Trevose, Pa, Us

The Advertising Specialty Institute (ASI) is the largest media, marketing, and education organization serving the promotional products industry. ASI connects suppliers and distributors through ASI’s robust industry-leading network, which boasts over 25,000 supplier and distributor members. ASI members have access to the world's most powerful promotional product networkWhat are advertising specialties?Advertising specialties, also known as promotional products, are practical, entertaining, or decorative products like mugs and tee shirts often imprinted with an advertiser’s name, logo, slogan, or message and given away. These products are often kept by recipients for months, offering great exposure for the advertiser’s message.

Atlanta , Ga, Us

COO and PARTNER at GIANT Marketing, a marketing, promotional products, and Postcard Direct mail design company located in the heart of Lawrenceville, GA. ✦ Developing and implementing operational policies and procedures to ensure the smooth and efficient running of the business.✦ Managing the company's financial resources, including budgeting, forecasting, and cash flow management.✦ Overseeing the production and distribution of promotional products and direct mail campaigns to ensure they meet quality and performance standards.✦ Developing and maintaining relationships with key suppliers and vendors to ensure the timely and cost-effective delivery of products and services.✦ Managing the company's human resources function, including recruitment, training, performance management, and employee relations.✦ Ensuring compliance with all relevant laws and regulations governing the company's operations.✦ Identifying new business opportunities and developing strategies to capitalize on them.✦ Communicating regularly with the CEO and other members of the leadership team to provide updates on the company's performance and progress toward strategic goals.

Golden Corral Buffet & Grill is a family-style buffet restaurant in Chattanooga, renowned for its endless variety of high-quality menu items at an affordable price. Established in 1973, Golden Corral has a tradition of offering guests wholesome foods in a family-friendly atmosphere and at a great value.★ 𝐒𝐭𝐚𝐟𝐟 𝐑𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠: Successfully recruited and trained a complete staff for the entire operation.★ 𝐁𝐮𝐝𝐠𝐞𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Oversaw all aspects of food inventories, labor, and expenses to ensure adherence to budget guidelines.★ 𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐏𝐫𝐨𝐣𝐞𝐜𝐭𝐢𝐨𝐧𝐬: Generated annual P&L projections to demonstrate consistent growth in sales and profits.★ 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Developed and implemented worker training programs, resolved personnel issues, hired new staff, and evaluated employee performance.★ 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐒𝐭𝐚𝐧𝐝𝐚𝐫𝐝𝐬: Established rigorous standards for personnel performance and customer service.★ 𝐒𝐭𝐚𝐟𝐟 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Managed staff scheduling and assigned duties to ensure smooth operation.★ 𝐈𝐧𝐯𝐞𝐧𝐭𝐨𝐫𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Received and scheduled food and beverage deliveries, verifying product quality and quantity upon delivery. Maintained meticulous records of food and equipment inventories.★ 𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞: Monitored budgets, payroll, and financial transactions to ensure compliance with authorized expenditures and budgets.★ 𝐍𝐞𝐰 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧 𝐋𝐚𝐮𝐧𝐜𝐡: Led the complete operations for opening the Chattanooga TN location, including staffing, staff training, local marketing, vendor establishment, grand opening, and forecasting and budgeting.

✶ Supervisor, Operating Partner, and General Manager ✶𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬: Bossier City, LA; Shreveport, LA; Monroe, LA; Alexandria, LA; Jacksonville, MS; Tyler, TX, Louisville, KY; Cedar Ln. Knoxville, TN; Chattanooga, TN (Lee Hwy, Eastridge, Hixson) ✦ 𝐌𝐮𝐥𝐭𝐢-𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Supervised 5 locations from Jacksonville, Mississippi, to Tyler, Texas, generating an average of $4.5M in sales with a staff of 4-5 managers and approximately 120 employees per location.✦ Staff Scheduling: Scheduled and directed staff to optimize daily work assignments for maximum productivity.✦ Quality Assurance: Ensured consistent food quality and service standards maintenance through continuous restaurant monitoring and appropriate action.✦ Cost Control: Controlled food, beverage, and labor costs daily to maximize profits.✦ Sales Forecasting: Developed sales forecasts and schedules to achieve desired productivity targets.✦ Relationship Building: Cultivated positive relationships with guests and employees through effective communication and strong interpersonal skills.✦ System Updates: Updated computer systems with new pricing and daily food specials to keep customers informed.✦ Corporate Compliance: Ensured adherence to corporate standards for food quality, safety, and service.Communication: Communicated inventory, cash management, safety, and customer concerns to the corporation promptly.✦ Team Supervision: Directly supervised management teams, kitchen and food production staff, serving, and frontline staff.✦ Food Production: Performed various high-volume food production and preparation duties.✦ Administrative Duties: Maintained and approved administrative materials, including timesheets, payroll, personnel and accounting records, safety records, ServSafe and OSHA forms, forecasting, and budgeting.✦ Performance Feedback: Provided valuable feedback on job performance responsibility to employees and department managers.