Jim Garstka Email & Phone Number

Decatur, Ga, Us

Greater Atlanta Area

Led a 20+ person development team in Atlanta responsible for delivering strategic Revenue Management pricing and forecasting system improvements for a global hospitality company in Chicago. Secured funding for the Revenue Management platform managed services contract and for additional strategic projects. Took over client account management responsibilities in 2020.

Atlanta, Georgia, United States

Directed a multiple-vendor, multiple-website Adobe Analytics and Adobe Campaign implementation for a national office supply company in Atlanta. Delivered a bilingual ecommerce re-platforming project for the Canadian subsidiary of a global automotive parts company. Coordinated the product development activities of multiple teams in Atlanta, Montreal, Dallas, and Chicago.Responsible for delivering multiple million-dollar technology projects for a nationwide cable & telecommunications service provider in Atlanta.

Greater Atlanta Area

Delivered a pilot project for a Hospitality Industry client in Atlanta to prove out the technical architecture for a new content management platform. Secured millions of dollars of additional budget for the platform upgrade and related managed services work. Delivered multiple projects for a Sports Entertainment Industry client in Charlotte to improve website usability and performance, and to bolster operations during periods of high traffic volume and race day events.Managed multiple product launches for a Retail Industry client in Dallas, and secured additional funding for business process management consulting services

Greater Atlanta Area

Led company initiative to improve alignment of the IT capital projects portfolio with financial and strategic business priorities: proposed and won executive approval to create new department to improve IT/PMO governance. Established new processes and policies for vetting product ideas and approving projects for execution. Managed the company’s $75M+ capital budget and technology investment portfolio.

Supervised team of program managers responsible for delivering strategic company initiatives and driving development efforts to bring new product and services to market. Managed a $10M+ portfolio of programs/projects focused on product/technology integration with industry partners and acquisitions of new lines of business. Led initiative to improve strategic planning process to better align technology investment decisions with the company’s long-term objectives.

Managed multiple enterprise programs & IT projects to support the rapid growth and evolving needs of the business. Evolved SDLC / PDLC to incorporate formal change management processes and improve collaboration with stakeholders in sales, marketing and customer service organizations. Managed a cross functional team of product specialists, business analysts, graphic artists, UI developers, java programmers, and testers responsible for defining, designing, building, and maintaining IT applications.

Managed software engineering activities during development of proprietary retail software solutions (point-of-sale, merchandise planning/forecasting, supply chain.) Directed an international team of developers, testers, product managers, and support personnel to deliver a multi-million-dollar supply chain solution for a customer in the UK. Employed extreme programing and rapid application development concepts to deliver iterative prototypes for end-user approval.

Managed cross-departmental project teams responsible for delivering timely releases of the company’s flagship HR & Benefits Management product suite. Revamped project-management and software development processes, enabling the company to become more nimble and reduce the time-to-market. Managed offshore development team.

Managed software development and technology implementation projects to support the beta launch and ongoing evolution of the company’s innovative, nationwide, internet-telephony communications platform. Expanded the role into product management, taking the lead crafting the broader product strategy and driving the development process.

Managed a group of technical support personnel, software engineers, configuration specialists, and database administrators that provided remote troubleshooting and resolution of software implementation problems experienced by project teams, consultants, and customers.

Business Analysis, Software Development, Project Management

Business Analysis, Software Development