Jim Hallman Email & Phone Number

Cleveland, Oh, Us

Wadsworth, Oh, Us

I am an Information Technology Leader that is an experienced change agent with a record of accomplishments in leading teams to solve unique and challenging problems. Please contact me via LinkedIn or at mrjim26985@SBCGlobal.net

Cleveland, Ohio, Us

Birmingham, Ohio, Us

Birmingham, Ohio, Us

Birmingham, Ohio, Us

Elyria, Ohio, Us

Responsible for defining strategic and tactical direction, budgeting, staffing, development and support of core business applications. Supported Quality Applications including Oracle EBS, Oracle CX Suite (Commerce Cloud, Customer Experience, Content Experience and Sales Cloud), ETQ Reliance (Quality), On Base (Document Management), and over 100 additional ancillary applications. • Assumed the management of the CSV (Computer System Validation) team, IT SOX compliance, eCommerce Privacy Shield, and ICO (Item Change Order, Quality system documentation) resulting in operational efficiencies.• Established the criterion/ risk review of core applications including recommendations for consolidation, retirement and mitigation alternatives resulting in a five year remediation plan.• Led the selection, implementation and migration of the Reliance Quality system (CAPA, SCAR, Incoming Inspection, Non-Conformance and EMDR). • Assisted in the selection, implementation and migration to an Oracle Exadata platform with ZFS and FS-1 appliances which were deployed as part of a newly established disaster recovery platform.• Worked with the CIO to establish the criterion and program to select a new Global ERP platform including the writing of the RFP’s for the selection of both the application and implementation partners.• Managed Application development, Application support, Database support, daily and project activities through an outsourcing agreement with NTTDATA which provided local and offshore staffing.• Led the development and management of an outsourcing agreement with Rimini Street which provided maintenance on an unsupported version of Oracle EBS.• Assumed management of the corporate GMR system (global management reporting system) utilizing SAS, Informatica, and Cognos reporting tools. • Held oversight position for the implementation of the Oracle CX suite specifically completing B2C, Sales Cloud (CRM), Eloqua (Campaigning) and Incentive Comp. B2C is in process.

• Managed internal inventory with an average turn rate of 12.1.• Improved on time delivery rate to 97% while reducing shipping errors to less than 3%.• Developed and implemented an Import / Export compliance program including staff training in one year.• Improved orders and lines filled to hours worked by 10% in one program year.• Secured CTPAT (Customs-Trade Partnership against Terrorism) certification in 2012.

Responsible for strategic and tactical direction, budgeting, staffing, application development and support, server and end user support, and communications. Supported enterprise wide sales, financial, marketing, service and quality applications including Microsoft Dynamics AX, Pivotal Business Automation Systems (CRM), SharePoint, Lotus Notes, TelRex and Master Control (Document Mgmt.). Member of the Radiometer Denmark Global IT management and governance teams:• Served on global steering committee member for MS Dynamics AX (ERP), Dynamics CRM, SharePoint, Business Intelligence, Document management and infrastructure implementations. • Performed SOX and HIPAA IT audit and compliance management.Member of the Danaher Global IT Procurement Team and multiple Danaher Centers of Excellence including:• Led Desktop / Server corporate procurement, 3rd party maintenance, cellular / wireless device management, and management of IT commodity purchasing.• Managed vendor selection, reverse auctions, contracts, savings forecasts, development and monitoring of performance metrics, and reporting of savings to the PMO. • Global Microsoft procurement, compliance and LAR management.• Served as Danaher North American Data Center Consolidation and Network Security steering committee member.

Lexington, Massachusetts, Us

• Directed the activities of Network Operations, Telecommunications, Client Services and Applications Development. • Created, implemented and updated a four-year strategic plan that encompassed the following;• Selection and implementation of Siebel CRM inclusive of Sales Automation, Advanced Sales, Call Center, Field Services, Advanced Field Services, E Sales, Advanced E Sales, and CTI and the migration of legacy data.• Assessment and upgrades of Solomon Financial System inclusive of Service Modules, A/R, A/P, Field Service, Project Controller, Distribution Modules, Exchange Rate, Electronic Funds Transfer, E Payment.• Selection and implementation of the Bill of Materials System, Electronic Purchase Order Request System, and Inspection System.• Directed the development and implementation of a sales data repository named Compass which provided an interface with Siebel for qualified sales leads, data repository for purchased industry and customer survey data, and an interface to a 3rd party provider of demographic information.• Completed the assessment and implementation of a disk management program which included one of the first “boot from SAN” systems, SAN with real time redundancy and vaulted backups in secondary locations.

Held multiple roles at Kaiser Permanente starting with the development and management of call center applications. Migrated to Kaiser Permanente IT and managed Network Operations and the IT Y2K effort for the Northeastern US.

VP of Bank Administration supporting bank facilities, security, purchasing, records management, fleet vehicles and warehousing in Indiana and MichiganInformation Technology Manager supporting operations in Indiana and Michigan.

Mba

Bsba, Marketing, Operations Management And Human Resources