Jim Hayko Email & Phone Number

Ottawa, Ontario, Canada

Architecting Telesat Lightspeed, Low Earth Orbit (LEO) Satellite Constellation Capacity Management System. Applying enterprise architecture principles and best practices to contribute to a highly innovative global network composed of 198 state-of-the-art Low Earth Orbit (LEO) satellites, seamlessly integrated with on-ground data networks to deliver.

Ottawa, Canada Area

• Enhanced customer excellence by identifying customers that required additional attention or services. Proactively reached at-risk customers to provide innovative solutions and ensure their ongoing loyalty to IBM.
• Architected technical solution to perform data excavation and analysis on financial systems and thereby identify key customer and revenue relationship insights. Created action plans that generated $84M in additional.
• Collaborated with team of "forensic data archeologists and psychologists" who found buried customer and revenue data, determined issues, promoted solutions, and improved corporate data accuracy, customer engagement.
• Automated recurring tasks, improving delivery time, output accuracy, and delivery velocity so that actionable insights could be executed. Prioritized delivery of time-sensitive requirements by applying Agile principles.

Ottawa, Canada Area

• Defined and applied best practices to born-on-cloud and migrated SaaS-enabled legacy offerings.
• Authored "IBM SaaS Enablement Guide" and "IBM Service Readiness Checklist", defining best-practices for accelerating delivery of compliant, scalable, performant SaaS solutions, reducing product delivery and deployment.
• Enabled SaaS architectures, security, compliance, operational readiness, deployment, maintenance encouraging DevOps practices accelerating new Cloud offerings release timelines.

Ottawa, Canada Area

Drove Application Modernization migrating legacy Cognos Analytics web application to Cloud. Defined high-availability, scalable, secure, compliant cloud architecture, facilitating rapid release of Cognos Analytics on Cloud. Accelerated access to millions of dollars of new revenue and expanding the product’s reach from enterprise organizations to every.

Ottawa, Canada Area

• Taught and leveraged agile methodologies on Quality Assurance, Development and DevOps teams.
• Introduced agile practices and relentlessly advocated continuous improvement in management, development, quality assurance, and support, improving team operations.
• Optimized team output using reproducible, automated solutions in all project phases. Delivered four major product releases on-schedule with increasing quality.

Ottawa, Canada Area

• Built industry-first all-in-one Business Intelligence (BI) and planning tool.
• Implemented key components of product installation and integration architecture contributing to on-schedule delivery and release of a new product.
• Eliminated impediments, focused activities, sequenced backlog and roadmap ensuring prioritized content implementation resulting in on-time release of a new product.

Ottawa, ON

• Found and orchestrated resolution of product performance faults. 2001 - 2006
• Tested, identified, escalated, and tracked performance bottlenecks to resolution improving compliance rate from 32% to 100% in time for GA exceeding objectives and improving product usability.
• Built dashboard making all issues, decisions, procedures, data, recommendations, and results ensuring real-time stakeholder visibility driving prompt resolution.

Ottawa, Canada Area

Did everything needed to grow successful startup. Jack-of-All-Trades: Manager, Developer, Architect, Infrastructure Specialist.

Graduate Diploma, Business Administration, M.B.A. Program

Bachelor Of Science - Bsc, Computer Science