Jim Hope Email & Phone Number

Texas, United States

Assist client companies in developing Quality,Operations and Manufacturing Operations in a Global Customer environemnt.Train all Client personnel in their jobs within a formal Operations and Quality System. This includes gaining any pertinent certifications with governing bodies.In the performance of the job, the following skills and specialities are used; Certified Quality Engineer (CQE)CQE Instructor,Quality, Operations,Manufacturing, IT Quality, Components Engineering, CRM, Supply Chain ManagementLean Manufacturing,5S,KANBANSix Sigma,AS9100,TS16949, ISO9001, TQM, Manufacturing set-up,Quality Improvement, Plant set-up,Corporate re-structureMultiple Microsoft Certifications-MCITP-EA,MCITP-SA A+ Certified (COMPTIA)(Computer Hardware)N+ Certified (Network Plus Certification)S+ Certified (Security Plus Certification)Project Management:• Established 5 “green field” 100,000-square foot plant start-ups, under budget and ahead of schedule. • Led 10 clients to successful ISO9001, 8 to TS16949, 5 to AS9100, and 5 to TL9000 certification. Bottom Line Improvement: • Improved wire harness assembly areas reducing labor hours by 60% with a $4 million cost savings.• Established quality, procurement, TQM, and materials control programs, saving over $20 million.Continual Improvement:• Led continual improvement and SPC- based TQM programs, saving clients in excess of $200 million. • Created SPC and root cause analysis programs that improved quality saving clients $100 million. Relationship Builder:• Built relationships with suppliers and negotiated streamlined pricing, saving in excess of $6 million.• Received the National Small Business Administration award for the Mentor Protégé programs Team Builder:• Formed and mentored cross-functional problem solving teams, saving clients $170 million.• Created training for components engineers, quality engineers, and procurement professionals

Work with nearly 10,000 client companies to construct Manufacturing plants (in excess of 250,000 square feet) in both High End Machining, and Electronic Manufacturing. Establish Quality, Supplier Quality ISO Certifications, Train Operators, Teach Continuous Improvement Methods. Train Leadership in Supplier identification and Auditing practices(both internal and external).

Providing Professional, Consulting and Training Services in the areas of AS9100,TS16949 ,TL9000,ISO 9001-2008& 2015, Lean Manufacturing, Six Sigma, Manufacturing, Operations and Logistics, Quality Improvement, Manufacturing set up. In industry segments ranging from Military, Defense, Telecom, Aerospace,Commercial Electronics, to include machining and heavy manufacturing, for business models that include Start-ups to mature organizations.Used the following Specialities and skills in the performance of my daily tasks; Cetrtified Quality Engineer (CQE)CQE Instructor,Quality, Operations,Manufacturing, IT Quality, Components Engineering, CRM, Supply Chain ManagementLean Manufacturing,5S,KANBANSix Sigma,AS9100,TS16949, ISO9001, TQM, Manufacturing set-up,Quality Improvement, Plant set-up,Corporate re-structureMultiple Microsoft Certifications-MCITP-EA,MCITP-SA A+ Certified (COMPTIA)(Computer Hardware)N+ Certified (Network Plus Certification)S+ Certified (Security Plus Certification)• Served as the change agent for business process re-engineering for 6 clients saving $14.6 million. • Authored a SPC System for manufacturing facility resulting in AS9100 certification. • Created continual improvement, reliability and failure-analysis programs resulting in the clients attaining ISO9001 and AS9100 certifications.• Designed, laid-out, and staffed component test and reliability labs saving $1.5 million.• Composed cost of quality assessments, quality audit procedures and supplier quality audit procedures saving various clients $16 million.

Responsible for 9 Manufacturing Plants and the set up of one new plant. Responsible also for the Corporate Headquarters for Quality and Quality Improvement.Used the following Specialities and skills in the performance of my daily tasks; Cetrtified Quality Engineer (CQE)CQE Instructor,Quality, Operations,Manufacturing, IT Quality, Components Engineering, CRM, Supply Chain ManagementLean Manufacturing,5S,KANBANSix Sigma,AS9100,TS16949, ISO9001, TQM, Manufacturing set-up,Quality Improvement, Plant set-up,Corporate re-structureMultiple Microsoft Certifications-MCITP-EA,MCITP-SA A+ Certified (COMPTIA)(Computer Hardware)N+ Certified (Network Plus Certification)S+ Certified (Security Plus Certification)Corporate Director of Quality • Increased supplier ship-to-stock, Kanbans and JIT by 10% and Supplier Quality by 42%.• Created a six sigma program and training, bringing $22 million to bottom line.

Richardson, Texas, Us

Responsible for over 400 Suppliers for Quality and Compliance.Used the following Specialities and skills in the performance of my daily tasks; Cetrtified Quality Engineer (CQE)CQE Instructor,Quality, Operations,Manufacturing, IT Quality, Components Engineering, CRM, Supply Chain ManagementLean Manufacturing,5S,KANBANSix Sigma,AS9100,TS16949, ISO9001, TQM, Manufacturing set-up,Quality Improvement, Plant set-up,Corporate re-structureMultiple Microsoft Certifications-MCITP-EA,MCITP-SA A+ Certified (COMPTIA)(Computer Hardware)N+ Certified (Network Plus Certification)S+ Certified (Security Plus Certification)• Led the successful accomplishment of ISO-9001 certification.• Built relationships with suppliers and negotiated streamlined pricing saving $6 million• Mentored and trained 5 Quality Inspectors, who earned their Quality Technician Certification

Responsible for over 2100 suppliers of Connection and Interconnect Products, PWB's and Back Panels- World Wide.Set up and qualified global suppliers using the following skills-TL9000,ISO 9000, Cetrtified Quality Engineer (CQE)CQE Instructor,Quality, Operations,Manufacturing, IT Quality, Components Engineering, CRM, Supply Chain ManagementLean Manufacturing,5S,KANBANMultiple Microsoft Certifications-MCITP-EA,MCITP-SA A+ Certified (COMPTIA)(Computer Hardware)N+ Certified (Network Plus Certification)S+ Certified (Security Plus Certification)• Redesigned back-panel assemblies that saved in excess of $200 million over 2 years and improved system reliability by over 70%.• Wrote specifications and coordinated the inception of new components into manufacturing to include progressive die stamping and SMT saving the company $101.7 million over2 years.

Responsible for the Selection, specification and Approval of all components both Mechanical and Electrical for over 4000 Military and US Governement Programs.Led 94 technical professionals in this endeavor and assisted some 80 various engineering groups in component selection.Assisted procurement in Supply Chain control and evaluation.Guided Quality in Supply chain functions. Worked with delivery and customer problems to resolve to the satisfaction of all parties concerned.Used the following Specialities and skills in the performance of my daily tasks; Cetrtified Quality Engineer (CQE)CQE Instructor,Quality, Operations,Manufacturing, IT Quality, Components Engineering, CRM, Supply Chain ManagementLean Manufacturing,5S,KANBANSix Sigma,AS9100,TS16949, ISO9001, TQM, Manufacturing set-up,Quality Improvement, Plant set-up,Corporate re-structureMultiple Microsoft Certifications-MCITP-EA,MCITP-SA A+ Certified (COMPTIA)(Computer Hardware)N+ Certified (Network Plus Certification)S+ Certified (Security Plus Certification)• Served as Customer Liaison for 148 different military programs generating $567 million in new business over 8 years.• Created Quality Teams to correct quality problems saving $8.1million. • Established and administered the QS 9000 Program for Commercial to Military (COTS) Vehicles.

Responsible for Coordination and Problem resolution between all aircraft divisions of Boeing Seatle. Responsible for all quality and Customer inteface to the facility.In the performance of my responsibilities I used the following skills ans Specialities; Cetrtified Quality Engineer (CQE)CQE Instructor,Quality, Operations,Manufacturing, IT Quality, Components Engineering, CRM, Supply Chain ManagementLean Manufacturing,5S,KANBANSix Sigma,AS9100,TS16949, ISO9001, TQM, Manufacturing set-up,Quality Improvement, Plant set-up,Corporate re-structureMultiple Microsoft Certifications-MCITP-EA,MCITP-SA A+ Certified (COMPTIA)(Computer Hardware)N+ Certified (Network Plus Certification)S+ Certified (Security Plus Certification)•Revised and published portions of BQMS (Boeing Quality Management System/D6-82479), specifically customer interface, vendor quality management and MRB procedures that included being familiar with quality system flow down requirements. (D1-9000, AQS, Mil-I-45208, AS9100 FAR part 21 Acquisition). •Published work instructions for Design to Manufacturability.•Published operating procedures for Lean Manufacturing.•Improved wire harness assembly areas by use of SPC. Reduced labor hours by 60%.•Responsible for multi-layer, double-sided, and leadless chip carrier circuit cards as well as mechanical assembly/design and electrical and electronic test this included power supplies.•Set up and provisioned a 100,000 square foot manufacturing facility.•Implemented SPC, Kanban, and MRP programs.•Developed test procedures for electronic components, improved quality by 60 percent.•Resolved complex engineering, manufacturing, quality, procurement, security, logistics and transportation problems, saving in excess of $148 million.•Trained all employees in the Lean Manufacturing and Quality Practices.•Responsible for FAA Customer Interface.•Set up the FAA refurbishment, repair and test facility within the Irving Plant Operation.

Used the following Specialities and skills in the performance of my daily tasks; Cetrtified Quality Engineer (CQE)CQE Instructor,Quality, Operations,Manufacturing, IT Quality, Components Engineering, CRM, Supply Chain ManagementLean Manufacturing,5S,KANBANSix Sigma,AS9100,TS16949, ISO9001, TQM, Manufacturing set-up,Quality Improvement, Plant set-up,Corporate re-structureMultiple Microsoft Certifications-MCITP-EA,MCITP-SA A+ Certified (COMPTIA)(Computer Hardware)N+ Certified (Network Plus Certification)S+ Certified (Security Plus Certification)•Led the re-design and return to profitability of one large military program.•Responsible for all program aspects to include manufacturing and profit and loss. •Set up a manufacturing and operations facility 100,000 square feet. •Established full Military Customer Interface.•Designed and specified system power supplies.•Led the machining and process engineering effort for an entire precision machine facility

Master’S Degree, Senior Level Management

Master’S Degree, Police And Security Operations

Post Grad, Senior Level Management

Bsee, Electrical Engineering

Microsoft And Cisco Certifications, It-Microsoft And Cisco Certifications

Comptia And Microsoft Certification, Comptia And Microsoft Certification Courses

Post Graduate, Chemical Operations And Chemical Battalion Command

Post Graduate, Chemical Operations

Bachelor’S Degree, Pre-Law/Public Administration Management/Us Army Rotc

High School, Pre-College

Bachelors, Electrical, Electronics And Communications Engineering