Manage and maintain all year or seasonal lodging facilities. Observe and monitor workers' performance to make sure that company rules and procedures are being followed. Answer questions about hotel policies and services. They also resolve customers complaints. Inspect hotel for cleanliness and appearance. Greet and register guests. Interview and hire staff. Assign duties to workers and schedule shifts. Schedule work activities and communicate duties and hours to staff. Coach staff on how to do the job and motivate them to finish projects. Interview applicants and judge the quality of their skills to staff various positions in hotels.

Receives source documents from various departments.Transcribes, enters, and verifies data from a variety of source material. Compares transcribed data, as displayed on a visual screen, with the source document and corrects any errors.Assists in (or performs) the filing and storage of security and back up data files. Answers phone or assists at counter and provides information. Performs various related functions to insure that the computer is maintained in a neat and orderly manner.