Jim Kaczrowski Email & Phone Number

Minneapolis, MN, US

Gainesville, Virginia, United States

Project Manager for multi-scale video, security and access control installations.

Greater Minneapolis-St. Paul Area

Securitas Technology acquired STANLEY Security in 2022

Plymouth, MN

• Evaluate, plan and profitably manage the installation of commercial, national account and residential intrusion, fire, access control, video and integrated security systems.
• Develop and implement timely and effective solutions to project related problems
• Assist sales in system design by evaluating customer needs, surveying projects and facilitating accurate project scopes
• Coordinate with National Account Program Managers to align with customer expectations
• Review scopes of work for discrepancies and implement appropriate work order modifications or change orders as required to successfully complete project
• Communicate effectively with multiple stakeholders as needed to manage a perpetual queue of 250-300 active projects with individual project values ranging from <$1000 to in excess of $3.2M

Blaine & Brooklyn Park, MN

• Project Installation Manager 2014 - 2015 Lowe's and Home Depot, Blaine and Brooklyn Park, MN respectivelyManaged home improvement projects (doors, windows, appliances, kitchens, etc...) from point of sale to final.
• Ordered and inspected custom subcontracted materials to insure exact specifications were met
• Hired, recruited and evaluated installation subcontractors
• Provided regular communication with customers regarding project status and scheduling
• Maintained up-to-date records and details within Project Management Tool to meet project milestones and provide a "dashboard" for upper management
• Visited work in process and completed projects to evaluate customer satisfaction and subcontractor performance

Chanhassen, MN

As National Account Executive, I established and nurtured business relationships with major accounts such as Target and Best Buy. Through responsive interaction and solution implementation I: 1) developed the strategy to manage and grow the account, 2) boosted customer satisfaction, 3) positioned Checkview for additional revenue opportunities, 4) became.

I'm taking a brief sabbatical. After clearing up “loose ends” related to the Signs By Tomorrow business I will be taking a break until the end of 2012.

As President, I planned, organized and directed marketing, sales, operations and general management activities for the business from start-up. It was, by design, a small business, employing 4-6 people. I trained, and by example, led employees in our value proposition, which incorporated: 1) exceptional, responsive customer service, 2) design effectiveness.

As Vice President, National Account Management, my mission was: “improve understanding of National & OEM customers determining how their needs could best be satisfied, leading to greater customer loyalty and increased business opportunities.” I achieved results through research, strategy development, meaningful communication, attention to detail and.

My role as Vice President Customer Service was to develop the strategy and provide the organizational leadership to achieve “best in class” customer service for our dealers; thereby creating a strategic, competitive advantage for our company. “Customer Service” included: Technical Service, Customer Service/Order Processing, Technical Training, Technical.

Ba, Business Administration

Education record