Jim Keplinger Email & Phone Number

Houston, Texas Area

Provide day to day support to staff of 150. Procure, distribute and manage technical resources as necessary. Provide remote assistance to branch office personnel and staff in the field.

Coloma, Ca

Provide safe and exciting whitewater rafting trips on a variety of Northern California rivers. Strong client interaction, especially on multi-day trips where duties also included preperation of all meals as well as participating in in-camp activities.

Provide support and upgrades to custom applications used in day to day operations. Identify, design and implement technology systems and policies to enhance productivity. I instituted a software compliance policy with defined schedule for achievement. Planned and implemented network infrastructure for the company’s first remote office in Beijing China.

Designed, developed and implemented initial network infrastructure. Planned and managed system upgrade and migration from Netware to a Native Windows domain. Migrated company voice and e-mail messaging from outside sources to in-house at a reduction in T.C.O. Monitor and manage network security devices and policies. I was responsible for the management and care of all servers, desktops and telecommunications at all company sites and for all remote users.