IT Program Manager partnering with AT&T on data transmission changes.

Arizona home mortgage expert providing quick and accurate financial advice to clients while cultivating strong working relationships with lending companies to identify the best individual rate for a home.

Achieved highest business unit annual rating by leading audit program management, support and tactical guidance and executing regulatory and policy projects. • Improved audit data-driven decision quality by providing program management, guidance and reporting for audit activities initiated internally (2nd and 3rd Line) and externally. • Obtained zero past due activities consistently through facilitation of timely completion of remediation activities and closure of Audit action plans, verbal points and self-identified items. • Drove accountability and ownership of project activities by coordinating alignment and partnership across Business, Audit, Compliance, Legal and other relevant cross-functional workstreams. • 100% of audit activities were delivered by creating strategic guidance on the annual internal audit.

Drove enterprise-level, cross-platform, federal compliance projects to report Transparency in Coverage and Price Comparison mandate in a hybrid waterfall/agile methodology. • Created in-depth project plan in Azure Dev Ops (ADO), project scope, scheduling cross-functional teams using Kanban, applied resource forecasting, contract forecasting, led daily stand-ups, risk register, user story design/completion, monitored timely deliverable of milestones, maintained a $1.4MM budget, and authored senior stakeholder updates to successfully deliver the project on time and within budget.• As a servant leader, resolved project ambiguity while removing team obstacles to keep the team on project schedule meeting critical federal deadlines.

Munitions Production Superintendent (AMMO)Civilian Title: Director of ProductionDirected 15 people in 3 sections on the unpacking, building, and storing of multiple explosive munitions to include 20MM rounds, guided missiles, precision-guided bombs, and chaff/flare counter-measures.• Coordinated daily build requirements from 8 plus flying squadrons. Ensured munitions were ready to meet daily sortie goals.• Communicated with senior leaders across the organization to ensure wing compliance information was being met in AMMO.

Civilian Title: Human Resource Director- Top enlisted leader in Medical Squadron (MDS) leading 6 sections encompassing 120 personnel where I am responsible for the discipline, compliance to standards, welfare, and morale of all assigned personnel. - Senior advisor to the Commander on all enlisted matters; counseled Commander on personnel issues for both Officer and Enlisted. - Coached unit leaders by addressing any issues timely which resulted in a jump in unit feedback scores by 24% to highest ever rating.- Voice of the Commander carrying out daily activities; authored communications to squadrons on unit status and direction- Interpreting detailed regulations and implementing the required changes with personnel - Previously the First Sergeant of five different squadrons ranging from 75-250+ personnel with teams in 10 locations across five separate countries. - Ensured compliance with all regulations and legal requirements; SME for the compliance to regulations across the entire wing- Partnered with the legal office providing advice to the commander on compliance with policy/procedures/discipline- Coordinated with 12 external groups providing services required for personnel and mission requirements- Drafted organizational-level communications viewed by senior leaders at the command level- Developed and hosted a training course for additional First Sergeants for 50+ personnel from 16 states- Planned/Facilitated first reserve Command Chief conference; hosted 40+ senior leaders for 4 days at Luke AFB- First Sergeant of the Year in 2011 and 2019

Program/Portfolio Manager EPMO – Financial Planning & AnalysisDeveloped and analyzed financial information/status/budget of the consumer credit card portfolio consisting of 4 VP teams valued at $45MM in fraud, credit, and enterprise level.• Partnered with VPs, directors, release train engineers, scrum masters, and business partners to keep projects within scope/budget/time creating multiple trend analysis reports. Created executive-level business reporting to track budget, deadlines, and performance. Included were OPCs, SOW, JE, and monthly accruals to create accurate financial targets. Used tools MYHR (ERM), PMDB, Confluence, GL, etc. to validate budgets/forecasts/actuals.• Accomplished less than 3% annual variance through the creation of an annual financial plan, variance reporting, financial modeling, and project budget forecasting for executive leadership to make operational decisions.• Increased software capitalization by 25% working with development teams and business partners to ensure AGILE/SAFe practices were being used correctly in Rally/ JIRA and project costs were captured according to GAAP. • Influenced without authority by challenging project implementation timeline, financials, and other project costs (OPC) that were forecasting over/under projected budgets. Created a “proactive” change in project activities resulting in a reduction in forecasting variances.• Led the real estate shifts at the SVP level in technologies, working with 7 unit CIOs to understand their real estate needs. • Coordinated with AMEX Real Estate and all levels of leadership as we restacked the building. • Authored weekly communications to all personnel in CIO organizations with status. Hosted VP's "lunch and learn" for people to address questions.

Project Manager- Business Rules AdministrationPartnered globally with Fraud/Risk/Compliance/Operations to develop/implement rules strategies for 33 international markets maintaining system enhancements for front-line fraud/credit representatives and risk modeling.• Servant leader coaching a team of 4 using Agile methodology, implementing projects requiring system analysis, design, code, release, and production validation. Held daily stand-up meetings to ensure the correct priorities were being worked on and addressed any challenges facing the team. The team implemented 100% of the changes within the required SLA• Drove rule development on large project to roll out installment loans to the India and Singapore markets. New product expected to bring in +$100 million on roll-out• SME for multiple medium/large project implementations across multiple international markets collaborating/influencing key stakeholders without direct authority on the best strategic outcome. • Risk evaluation of requested changes to ensure the best outcome for the company.• Implemented global ID strategy for SOX finding; reducing IDs by 94% to meet regulatory compliance requirements.• Collaborated with Risk to align leaders' credit authorization levels in line with AMEX policies for compliance and global lending. • Managed business tech funding of $21MM; tracking budget/spend for approx. 75 business themes and 150+ projects.• Develop concise, senior-level reports/presentations on financial status, forecasting, and potential project risks.

Multiple positions* Multiple rolls throughout American Express career starting with front line customer service learning how the credit card industry worked while working my way up to team leader/trainer. * Accounts Payable - responsible to process multi-million dollars of invoices, verify appropriate signature authority match invoice amount and reconciled daily ledgers to ensure vendors were paid timely.* Marketing Associate - partnered to migrate marketing payables from New York to Phoenix. Worked directly with multiple marketing firms to validate campaigns to invoices were completed before processing payment* Programmer Analyst - Created new and modified existing accounts receivable systems complying with Method 1/SDLC project documentation. Utilized multiple systems/tools to include IMS, JCL, CICS, FA, SQL, COBOL language. Designed, documented, and implemented technical changes that complied with strict methodology. Installed critical reporting logic during major release that found over $500K in financial discrepancies. SME for Triumph A/R system financial discrepancy and liaison with finance group for resolution management.

Founder/Co-owner Full-service event venue specializing in weddings and outdoor events. As the owner, I was responsible for all aspects of driving business results. Created initial business plans, obtained financial backing, and created short, intermediate, and long-term financial plans. The venue started with annual sales of $40K and sold in late 2017 with $700K in sales. Drove and created the annual budget, marketing plan, website development, financial accounting for all business aspects, sales forecasting, capital expenditure forecasting, expense optimization, vendor contract selection, direct customer relations, and any other business needs that arose. When the business was sold, it had a valuation of $1 million.