Jim Kraan Email & Phone Number

Apeldoorn, Gelderland, Nederland

For Centraal Beheer (Achmea) I work on designing new features for the digital customer portal, particularly the insurance products.My largest contribution up to now is modernising the UI design and improving UX/CX for common customer journeys. The goal is to continue these efforts in the near future for a seamless and streamlined experience, regardless of.

Amsterdam, Noord-Holland, Nederland

For the Dutch National Police we designed the Innovation Timeline: a tool that centralises all innovation efforts that allows for better management, strategic decision making and transparency within the organisation. Conducting research and tests through close collaboration with stakeholders, users and civilians, we created a foundation that helps to.

Amsterdam, Noord-Holland, Nederland

For EnjoyToday, the food and catering facilitator for the university, we designed an online community and environment where students can connect and support each other during difficult times. Informed by user research, prototyping and testing, we designed an AR experience to leave kind messages inside the cafeterias and the environment to share feelings.

Amsterdam, Noord-Holland, Nederland

For EnjoyToday, the food and catering facilitator for the university, we researched how to help students buy their lunch in a COVID-proof way while securing income for all businesses situated inside the university buildings. Informed by user research and testing, together with a team I designed an app that allows pre-ordering lunchboxes which can be.

Enschede En Omgeving, Nederland

For Moneybird I worked on designing new features and improving existing features in the software. I helped setting up UX processes and practices in the company, setting up the task manager to improve bookkeeping workflows and building the software's design system.

Arnhem, Provincie Gelderland, Nederland

For Breng, Connexxion's brand in Arnhem and Nijmegen, I researched and improved user interaction of the flex-transport OVflex. Through removing painpoints in the customer journey, informed by participatory design and testing, I made sure users had the best possible experience and feedback within the possibilities of the technology and resources.

Deventer, Overijssel, Nederland

For Webheads I helped designing and developing products for OAD Reizen, Avonturenpark Hellendoorn, Tactrics (Vortex boardgame) and internal projects of the company. I was mostly involved in UI/UX Design, prototyping, print design, graphic design and content design.

Deventer, Overijssel, Nederland

As intern of Webheads I designed and helped developing the website of Moser (Wahl), House2Start and rebranding of Webheads. I worked on UI/UX Design, digital design, copywriting and a bit of social media marketing.

Master Of Science - Msc, Digital Design, B+

During the programme I worked on projects for the University of Applied Sciences of Amsterdam and the Dutch National Police, while.

Bachelor Of Science - Bs, Interaction Design, Communication & Multimedia Design, B+

During this programme I learned to design apps and services, design for big information websites and build physical interactive products..

Propaedeutic, Communication & Multimedia Design, A

Earned my propaedeutic with designing for multimedia, digital campaigns, web development, setting up business models, Serious Gaming and.

Minor, Scripting 4 Designers, A-

Educated and applied knowledge in the basics of Arduino, JavaScript, PHP and WordPress.