Jim Roche Email & Phone Number

St. Louis, Mo, Us

WarrCloud is a SaaS business which delivers a new and totally unique AI-enabled service to the retail automotive vertical, automating the auto dealer’s administration of warranty claims.

Sewickley, Pa, Us

Delivered 2018's "Fast Lane - How to Accelerate Service Loyalty and Unlock Its Profit-Making Potential" and the follow-up, 2019's "Fast Break - Creating a Customer-Centric Operating Philosophy for Automotive Service"

St Louis, Missouri, Us

The SLU eMentor Program provides students access to mentors and knowledge to address their challenges and prepare them for career launch. The Mentor program is for students interested in thinking like entrepreneurs and developing social networks to engage and learn.

ITEN provides programs for rapid development of scalable tech ventures, engaging experienced entrepreneurs to help others build successful, growing companies.

Kelley Blue Book is an iconic automotive brand. Conceived and launched KBB Auto Repair Guide (ARG), the first automotive service offering on kbb.com. ARG enables vehicle owners to look up repair, maintenance and recall information, then select a local dealer service center and make an appointment to get the work completed. Key accomplishments: - Launched full pilot in less than 6 months. - Launched with 4,600 dealer clients.- Achieved 2 million visitors per month. - Rose to #1 if google organic search rankings.

Mission, Kansas, Us

The Xtime Retention System is a cloud-based solution that integrates all customer service touch points into an exceptional user experience. By addressing the customer’s needs around value, convenience and trust, the Xtime Retention System dramatically improves the ownership experience, thereby increasing dealership and manufacturer profitability through increased loyalty. As SVP of Marketing & Managed Services I oversee all marcomm, events, lead generation, SEO/SEM and Managed Services.

Chatmeter provides local brand management - listings, review and social media management for multi-location brands and agencies.

Founded the company in 2004 to solve the problem of marketing fragmentation that automotive dealers currently experience. Auto Point typically replaces 4 - 7 separate services the dealer is using to communicate with his customer base, such as email, automated phone messages, text, direct mail and PURL's.

Ocentrix, Inc. was a startup that developed a ASP dealer management system for retail automotive. It had modules for accounting, parts and service. Highlighting the Ocentrix approach was an industry consortium called CODA (Cooperative for Open Dealer Architecture). 25 other automotive technology companies were members, with the objective of connectivity between all dealer applications. Ocentrix, Inc. was acquired by AIM Data in 2004.

Castle Relationship Marketing (CRM) was the industry leader in providing CRM services and websites to the motorcycle industry, and at one point was the largest provider of websites to Harley-Davidson dealers in the world. Castle was acquired by Power Sports Network in 2003.

New Delhi, Delhi, In