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25+ Years of experience in developing and delivering technology products and services to the automotive industry.Specialties: Strategy, thought leadership, marketing, product, CRM, ownership lifecycle, dealer services, dealership marketing.
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Founder And CeoWarrcloud Inc.St. Louis, Mo, Us
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Founder & CeoWarrcloud Inc. May 2014 - PresentWarrCloud is a SaaS business which delivers a new and totally unique AI-enabled service to the retail automotive vertical, automating the auto dealer’s administration of warranty claims.
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2X Published AuthorCox Automotive Mar 2018 - PresentSewickley, Pa, UsDelivered 2018's "Fast Lane - How to Accelerate Service Loyalty and Unlock Its Profit-Making Potential" and the follow-up, 2019's "Fast Break - Creating a Customer-Centric Operating Philosophy for Automotive Service" -
MentorChaifetz Center For Entrepreneurship Aug 2022 - PresentSt Louis, Missouri, UsThe SLU eMentor Program provides students access to mentors and knowledge to address their challenges and prepare them for career launch. The Mentor program is for students interested in thinking like entrepreneurs and developing social networks to engage and learn. -
MentorIten - Catalyst For Tech Innovation Jun 2019 - PresentITEN provides programs for rapid development of scalable tech ventures, engaging experienced entrepreneurs to help others build successful, growing companies.
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Business Leader & Fixed Ops SmeKelley Blue Book, Inc. Mar 2019 - Apr 2020Kelley Blue Book is an iconic automotive brand. Conceived and launched KBB Auto Repair Guide (ARG), the first automotive service offering on kbb.com. ARG enables vehicle owners to look up repair, maintenance and recall information, then select a local dealer service center and make an appointment to get the work completed. Key accomplishments: - Launched full pilot in less than 6 months. - Launched with 4,600 dealer clients.- Achieved 2 million visitors per month. - Rose to #1 if google organic search rankings.
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Senior Vice President, Sales, Marketing & Managed ServicesXtime, Inc. Jun 2014 - Feb 2019Mission, Kansas, UsThe Xtime Retention System is a cloud-based solution that integrates all customer service touch points into an exceptional user experience. By addressing the customer’s needs around value, convenience and trust, the Xtime Retention System dramatically improves the ownership experience, thereby increasing dealership and manufacturer profitability through increased loyalty. As SVP of Marketing & Managed Services I oversee all marcomm, events, lead generation, SEO/SEM and Managed Services. -
Advisory Board MemberChatmeter, Inc. Mar 2014 - Aug 2016Chatmeter provides local brand management - listings, review and social media management for multi-location brands and agencies.
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Founder & CeoAuto Point Jul 2004 - Nov 2013Founded the company in 2004 to solve the problem of marketing fragmentation that automotive dealers currently experience. Auto Point typically replaces 4 - 7 separate services the dealer is using to communicate with his customer base, such as email, automated phone messages, text, direct mail and PURL's.
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President And CeoOcentrix, Inc. 2002 - 2004Ocentrix, Inc. was a startup that developed a ASP dealer management system for retail automotive. It had modules for accounting, parts and service. Highlighting the Ocentrix approach was an industry consortium called CODA (Cooperative for Open Dealer Architecture). 25 other automotive technology companies were members, with the objective of connectivity between all dealer applications. Ocentrix, Inc. was acquired by AIM Data in 2004.
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President & Chief Executive OfficerCastle Relationship Marketing, Inc. Jun 2002 - Aug 2003Castle Relationship Marketing (CRM) was the industry leader in providing CRM services and websites to the motorcycle industry, and at one point was the largest provider of websites to Harley-Davidson dealers in the world. Castle was acquired by Power Sports Network in 2003.
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Vice President Product ManagementAutobytel, Inc. 2001 - 2002
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PresidentCarabunga, Inc 2000 - 2001
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Senior Vice PresidentNewgen Results Corporation 1994 - 2001
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Svp - OperationsNewgen 1994 - 2001New Delhi, Delhi, In -
Installation SpecialistTricom Systems Corporation 1983 - 1985
Jim Roche Skills
Jim Roche Education Details
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Slu/Control DataComputer Technology
Frequently Asked Questions about Jim Roche
What company does Jim Roche work for?
Jim Roche works for Warrcloud Inc.
What is Jim Roche's role at the current company?
Jim Roche's current role is Founder and CEO.
What is Jim Roche's email address?
Jim Roche's email address is jr****@****int.com
What is Jim Roche's direct phone number?
Jim Roche's direct phone number is +165065*****
What schools did Jim Roche attend?
Jim Roche attended Slu/control Data.
What skills is Jim Roche known for?
Jim Roche has skills like Crm, Customer Retention, New Business Development, Customer Satisfaction, Leadership, E Commerce, Start Ups, Marketing, Product Management, Automotive, Dealers, Parts.
Who are Jim Roche's colleagues?
Jim Roche's colleagues are Robin Melvin, Moss Walden, Gabriel Hairston, Kara Aldrich, Stacey Martin, Laurie Bridge, Lisa Trusdell.
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