James Bates, Pmp, Pmi-Scp Email & Phone Number

Eagle River, Alaska, Us

BIG promotes business improvement by partnering with our clients to unlock the hidden potential in their organization. We work with our clients to quickly find the root cause of common business problems from strategies to outcomes and apply best practice solutions to enable potential for cost savings, create a customer-centric culture, reduce waste, defects, and risk, gain market share and promote business growth. Does your business have room for improvement? Go BIG! At the Core of every business are people - your most important resource. We provide Leadership Coaching, Team Building, and help unlock the potential of your workforce. A healthy team and culture increases business performance and contributes to value creation.BIG is comprised of three Component pillars common to all organizations where many business problems are hidden: ~ PROCESSES - How you create value - how much waste and inefficiency exists?~ PROJECTS - How initiatives are planned and executed~TECHNOLOGY - How technology helps you create value - an enabler or a constraint?Capping the three pillars we provide the services included in our catalog to the C-suite and the Executive branches of organizations to aid and improve, Strategic Planning, Governance, Portfolio Management, Risk Management (including Privacy, Regulatory Compliance, and Cybersecurity), Organizational Change and Transition Management, and Team building. We use outcome-based metrics to measure successful improvement and Operational Excellence.https://www.go-big.com/

Anchorage, Ak, Us

I serve in a part-time role as and Adjunct Professor. Typically one night per week. Develop and Teach advanced electives for the UAA Master of Science in Project Management program. Elective PM694V is Organizational Project Maturity and Improvement, PM694S is Lean Six Sigma Green Belt, and PM650 is Information Technology Project Management including Agile and Hybrid methodologies. Teach other Project Management courses on an as-needed basis. Mentor students and participate in capstone projects. Participate in internship program. https://www.uaa.alaska.edu/engineeringscienceandprojectmanagement/Develop and teach classes for the UAA Center for Corporate and Professional DevelopmentClasses include Lean Six Sigma, Agile Project Management, New Leader Budget and Resource Management, and Information Technology for Middle Leaders. www.uaa.alaska.edu/ccpd/

Anchorage, Ak, Us

CURRENT: Serve as Past President as an advisor and consultant. Still passionate about the PM profession and will continue to champion the mission and vision for Alaska. PAST: President and other Part-time Board and Operational Roles. Coordinated and managed chapter education activities, created budget. Schedule and manage PMI credentialed preparation courses and Project Management seminars. Coordinate with PMI Education Foundation on scholarship fund management, and award. Contribute to news letter and communicate education opportunities and events. Serve on chapter board to recommend, approve and conduct chapter business functions.Consulting DirectorInstructor of Learning Days and PMP Boot Campshttps://pmiak.org/index.php/about-us/contact-us

Anchorage, Alaska, Us

A transformational servant leader privileged to serve a diverse cross-functional team of professionals in providing indispensable value to our customers in the form of, Managed IT Services, Project Management, Consulting, Cyber-security, and Cloud Services. Company Integrator accountable for P&L results, business plan execution, and leadership team accountability. Create organizational clarity, communication, and consistency while working with the leadership team to architect agile, scalable, and sustainable business processes that enable best-in-class value creation amid rapid organizational growth.

I serve in a part-time role as a managing Board Director for Proof Development and as its Chief Information Officer. Proof Development is a real estate investment group focused on building assisted living facilities in Alaska. The "Baby Boomers", which represent our market focus, represent 77 million. Ten thousand turn 65 every day. Four thousand turn 85 every day. Seventy percent of those will need help with their daily activity for an average of three and a half years.Proof Development is timed to embrace this mega trend in the senior care market. The management team comprising of the top health care management group in Alaska and the premier construction firm makes for a perfect engagement.

Juneau, Ak, Us

"Alaskans serving Alaskans" ~ As the Chief Information Officer for the State of Alaska; lead, direct, and serve the most awesome team of talented technology professionals providing core enterprise information technology services to all state agencies. Work with all state agencies, DOA commissioners, deputy directors, and cost center managers to set division strategy in alignment with state and division missions and vision. Create annual budget and costing models for chargeback and reconciliation of joint funding. The ETS team consists of 130+ FTEs and administers 80+ contracts in providing these enterprise services to the largest state in the union (apologies to my Texas friends):• Backup & Recovery Services• Data Center Operations and Facilities• Database Administration• Enterprise Applications• Infrastructure Services - Contractual• Infrastructure Services - DMZ• Infrastructure Services - Enterprise• Mainframe Server• Network/Telecommunications (phone, radio, data, video)• Security Services• Service Deskhttp://doa.alaska.gov/ets/http://www.nascio.org/aboutNASCIO/profiles/profile.cfm?selectedState=AK

Part-time sole proprietorship consulting to select clientele including City Government, Health Care, Transportation, and non-profits.IT Consulting Services, IT Project Management, ITSM(ITIL), Six Sigma, IT Strategy, Process Design/Improvement, IT Security and Governance - ISO 27001 prep

As a Sr. ITSM consultant I deliver "knock your socks off" service to Plexent's broad customer base. Delighting customers by applying 29 years of diverse work experience, a high level of personal professionalism, and Plexent's feature rich itDNA® intellectual property to their “every-day” IT Service Management challenges and projects.Contributed to and/or led key consulting projects for F500s and other leading companies including:Dell (OE1 - Project Management Standardization and Improvement), LabCorp (IT Service Management Assessment, Gap Analysis, and Remediation Plan), BP (IT Service Portfolio Management) , Rackspace (ISO/IEC 27001 Certification).

Anchorage, Ak, Us

Started working for ANTHC as an external consultant and contractor in 2000 while with EMA. Trained employess in IBM O/S 400 and started set-up of redundant highly available midrange computing systems for a core hospital billing system.Was hired direct in 2001 as a Sr. Systems Administrator and continued with the hospital billing system project as the tool stream lead and a key contributor to the people and process streams. Contributed to the Systems Network team and successfully managed many IT projects.Was promoted to Principal Technical Process Consultant to focus full time on ANTHC's ITSM / ITIL program as the Service Manager. Also served as part of the core team designing and implementing the corporate PMO. Aided the CIO and the Director of IT Support Serivces in IT strategy, process design and thought leadership.Key Team Lead/Member in IT Cybersecurity including HIPAA Regulatory Compliance.

As premiere IBM Business Partner, provided IT Consulting and Technical Services to diverse customer base. Needs assesments, system(hardware/software/operating systems) configuration/design, install, set-up, and support, programming, training, network and security design, implementation and support, conversions and upgrades, patch management, service desk and call center set-up, contract negotiations, & EDI programming and administration.

• Established corporate office Materials department for largest “bush” commuter airline in Alaska.• Cut spending by ~ $250,000 in first year and started liquidating ~ $500,000 in surplus inventory via ILS and by incorporating best practices for Just in Time Inventory Control and Economical Reorder Quantity.• Managed all purchasing and inventory functions, shipping, expediting, and surplus sales for 28 aircraft, support vehicle fleet, hangars, office buildings and staff for five remote stations and corporate office.• Interviewed, hired, and managed all staff for materials department.• Created computer network for corporate office.• Developed Purchasing / Inventory database and program in MS Access

Systems Analyst / Project Manager 1992 – 1994Inventory Specialist / Buyer 1990 – 1992• Promoted quickly from Inventory Specialist, to Senior Buyer, and finally to my first IT job as Project Manager, while working in a fast-paced dynamic environment.• Managed and Coordinated all aspects of a multi-million dollar IS project. Developed project plan and Statement of Direction. Responsible for Project Team of up to 30.• Co-developed RPG Tool Tracking program with Software Vendor.• Integral part of FAA Repair Station project team.• Prepare for Department of Defense inspections related to transportation contracts for Aleutian Islands • Extensive query writing for executive management and legal teams.• Incorporated LEAN JIT (Just in Time) inventory control utilizing Min – Max, Economical Reorder Quantity, and Purchase Order Proposal methodologies.• As Senior Buyer, negotiated contracts, selected vendors, and awarded purchase orders worth millions of dollars while cutting overall spending with best practices and business tools.• Supervised staff of 6 employees on regular basis, and up to 25 intermittently.

• Work Sales Counter providing lumber and hardware sales.• Responsible for all purchasing and inventory control for ½ of retail store.• Managed paint department.• Conducted Material Take-Off bid responses to contractors for residential home packages.• Won highest monthly sales yield employee award 8 times in 18 months. Winner 3 consecutive months with a 33% average net profit margin

• Provided Counter Sales Services in Auto Supply / Services store chain.• Managed: o Swing shift sales and service crew (up to 6 FTEs). o Store inventory control o Daily production paperwork o Bank deposits and cash reconciliation o Customer relations

Wasilla, AK Retail Manager 1986 – 1988 Anchorage, AK Warehouse Manager 1982 – 1986Anchorage, AK Warehouseman 1980 – 1982• Promoted quickly from Warehouseman to Warehouse Manager. Worked into Retail Management.• Purchased store inventory. Participated in buying trips, inventory mark-up, store sales, promotions and advertising. Managed retail crew, store close procedures, and bank deposits.• Responsible for seasonal inventory control of Alaska’s largest sport fishing outlet and multi-department store. Managed warehouse staff; hiring, firing, scheduling, performance reviews, and disciplinary action for up to 50 FTEs.• Managed freight receiving, rotation, pricing and stocking for 1.5 million inventory items and about 75,000 SKUs.• Negotiated freight contracts for all shipping to Alaska from lower 48 states and international ports of call. Comprehensive knowledge of /CWT commodity shipping and consolidation. Reduced freight costs by 8% average by consolidation out of Washington ports.

Master Of Business Administration - Mba, Business Administration And Management, General

Master Cert, Lean Six Sigma

Master Cert, Business Analysis

Master Cert, Project Management

Hs Diploma, Hs Diploma