Jim Lillis Email & Phone Number

Buffalo/Niagara, New York Area

Manage network relationships in healthcare; Deliver solutions to improve infection prevention, increase patient satisfaction, improve efficiencies, and raise employee morale by providing quality scrubs, coats, and other healthcare linen.

Buffalo, New York Area

• Managed all MPS sales opportunities; from opportunity funnel management, forecasting, cold calling, developing client relationship, create and deliver proposals, negotiation, implementation, to ongoing client account.
• Responsible for $1,080,000 annual sales quota.
• Signed long term agreements with major account clients in Banking, Healthcare, Education, and Manufacturing industries, within Western New York and North West Pennsylvania
• Use ComDoc's (Xerox) strength of thinking globally and acting locally to help companies understand true cost breakdown, asset deployment, and usage patterns, to assist major account clients improve their bottom line
• Implemented sales strategy migrating MPS from a secondary product toward a primary, growing, profitable, product line

Buffalo/Niagara, New York Area

• Key Sales Accomplishments:
• Signed Kaleida Health to five year $1.9 million agreement, setting new company standard by integrating two strategic initiatives (print center outsource and EMR digital technology) into one agreement
• Successfully closed key multi-year agreements with Catholic Health System, Crouse Hospital, Cayuga Medical Center, Rochester General, Niagara Falls Memorial, and others
• Negotiated sale of payroll software and capital equipment to Catholic Health System improving process efficiency by 58%
• Closed EMR digital technology solution agreement with St Joseph Hospital in Syracuse, NY Territory Management Responsibilities:
• Managed all printed product design, set price considering GPO requirements and profitability, selected distribution methods, defined e-procurement data, and tracked all receivables

Tampa, Florida

• Provided support for multi-million dollar account through daily visits and constant phone contact.
• Resolved customer complaints through thorough investigation and refinement of manufacturing process.
• Streamlined & developed products to be cost-effective to client and profitable to manufacture.
• Revamped quote and invoice process using automation to ensure accuracy and improved efficiency by 65%.
• Worked with senior management and staff to develop office procedures during a 200% growth in sales.
• Led staff of five overseeing and motivating the newly established night shift.