Jim Longshore Email & Phone Number

As Vice President, I help clients deploy and integrate Operational Excellence programs to successfully drive their strategy. My role is to assist these clients in tackling their thorniest problems. I do this by listening for performance gaps and areas that need emphasized to meet your financial goals; together we peel back the complexity of the driving.

Indianapolis, Indiana Area

Indianapolis

Manage the deployment of SBTI's Process Improvement Methodology (DMAIC) within Healthcare and Global Manufacturing Clients. I direct consulting services and lean six sigma deployments at assigned accounts using our Listen, Design & Execute approach. I'm responsible for SBTI's 5 week core MBB curriculum coordinating both content and delivery. I've delivered.

Indianapolis, Indiana Area

• Provider Services: Responsible for all process improvements in the Provider Services Operation, enterprise Provider correspondence in Anthem’s BlueCard business, and enterprise Plan-to-Plan customer service areas. I.
• Identified the need and implemented the reporting to track all written inventory.
• Consolidated Plan-to-Plan operations into major hubs in order to effectively leverage people, process and technology.
• Created a Process for identifying, initiating and reconciling high volume adjustments. Successfully processed 169,000 adjustments through this process.
• Implemented an “offshore” vendor to triage correspondence in Cebu, Philippines.
• Facilitated lean blitzes to rapidly identify efficiencies within Operations. The Worthington lean blitz focused on correspondence, secure messaging and SIRF processes. The NY lean blitz focused on Provider Service call.

Indianapolis, Indiana Area

Provider Services: Responsible for all process improvements in the Provider Services Operation from project identification through successful implementation and control. I worked with the leadership team to foster the Provider Advocacy business culture. The new business model utilized a “high tech, high touch” approach that emphasized expanding our.

Indianapolis, Indiana Area

• Process Excellence Team Anthem National Accounts: Responsible for serving as technical content expert, leading and mentoring Black Belts, and completing high-dollar impact projects. I provided peer advice, facilitated.
• Implemented black belt curriculum resulting in certification of 3 black belts.
• Trained green belt classes (2 week curriculum).
• Created Value Stream Maps for both claims and calls throughout National Accts. This tool was used for identification and prioritization of all improvement opportunities.
• Facilitated lean events resulting in $1.7 Million in productivity improvements.
• Delivered Executive Overview of Lean Six Sigma to Word & Brown Cos. and facilitated a lean event for their Conexis division resulting in an honorable mention at the WCBF competition in Las Vegas, NV. Company grew 5.

Indianapolis, Indiana Area

• Responsible for Corporate Quality and Six-Sigma initiatives. I governed the corporate quality system, which was primarily composed of ISO9001 certification for factories in Indianapolis, Selma, AL, Houston, TX and.
• Customized curriculum licensed from SBTI to meet the needs of Peerless Pump.
• Trained 3 waves of Green Belts.
• Implemented Dashboard / Project tracking system and formal project reviews.
• Chaired Business Excellence corporate committee focused on integration of programs that included Lean, Six Sigma, Design for Six Sigma (DFSS), and ISO9001.
• Managed direct reports that included the Quality Assurance Manager, Technical Service Manager, and Six Sigma personnel.

Indianapolis, Indiana Area

Global Unitary Systems: Responsibilities include mentoring Green and Black belts in the Louisville, Rushville and Lynn Haven facilities resulting in forecasted improvements of $5.9M; provide Green belt training to all of Trane; and complete global projects (MBB level productivity project resulted in $1M cost reduction). Responsible for Supply Chain.

Indianapolis, Indiana Area

Worked as a Sales engineer of Industrial products for the southern Indiana territory. Main product lines included Siemens Motors, Drives and Switchgear, Square D Drive and Switchgear, ABB Motors and Drives, Lincoln Motors, Warner Clutches and Brakes, Danfoss Drives. Attended Danfoss Motion Control Specialist School and was certified for application and.

Mba

Bs Eet, Digital & Analog Communications

Bs Eet, Digital & Analog Communications