E3 Technology Solutions is a third-party logistics company. We provide logistics for retailers to out source their global shipping needs through our efulfillmentpro.com services. We receive customer's shipments and ship out to other warehouses domestic and international. We bring a disciplined approached to bring efficiencies into the logistics processes. We use best practices that incorporate PMP and Six Sigma methodologies.Develop all operational procedures, contract negotiations and financial management.

Responsible for the Tivoli software discovery and license reporting products for midrange and mainframe platforms. Align with vendor management to ensure license compliance and cost reduction for software licenses.

Created new functional team to support Trading desktop nationwide, bringing together 4 separate organizations that were created by mergers and acquisitions. Developed and implemented organizational procedures, policies and structure while managing day-to-day operations. Increased service levels while reducing costs. Implemented business intelligence reporting to increase productivity and reduce expenses.Responsible for the following functions: • Project Management - for desktop technology for over 30,000 desktops globally. Defined and designed business requirements, deliverables, project scope and project plans. Communicated milestones to senior management within IT and lines of businesses.• Asset Management – Managed lifecycle of desktops, including procurement, deployment, managing and retirement.• Business Intelligence – Establish and report on Key Performance Indexes (KPI) and metrics for each function to drive efficiencies.• Desktop Engineering - for over 30,000 desktops globally. Provide 3rd level support for break-fix issues. Consult with business partners to delivery new technology to increase capabilities in order to increase revenue or reduce cost. Create tools to increase efficiencies of the group.• Relationship Management - Act as liaison between all technology groups and the business partners. Strategic relationship manager to the Capital Markets line of businesses. Negotiate and establish operational and service level agreements (OLA, SLA).• Application Integration - Package and distribute application. Plan and implement UAT testing.• Quality Assurance - Provide automated application integration testing. • Desktop Support - Provide incident and problem management services to over 3500 Traders. Provide root cause analysis and resolution for the trading environment.

Responsible for the following functions:• Project Management – Manage desktop technology projects for all Chicago desktops. • Business Intelligence - Generate metrics for each function to drive efficiencies.• Desktop Engineering - Provide 3rd level support for break-fix issues. Consult with business partners to delivery new technology to increase capabilities to increase revenue or reduce cost. Create tools to increase efficiencies of the group.• Relationship Management - Act as liaison between all technology groups and business partners.• Asset Management - Administration of technology assets include hardware and software. • Application Integration – Package, plan, distribute, and implement application testing and deployment.• Desktop Support - Provide incident and problem management services for the Chicago offices. • Help Desk - Provide Help Desk support 24/7 for all trading and non-trading users globally.

Started at firm called Chicago Research & Trading (CRT). It was a small proprietary trading firm. The company was sold to NationsBank which merged with BankAmerica. The company was then renamed to Bank of America.