Jim Makela Email & Phone Number

• 30 years in the information technology industry• 13 years hands-on application development experience• 18 years leading and managing teams from 3 to 54• 18 years directly and indirectly managing IT projects • Diploma in Scientific Computer Programming• Certificate in International Business• Bachelor’s Degree in Liberal and Business Studies• ITIL Expert in IT Service Management• Experienced in corporate IT, consulting, professional services, commercial software development• Effective communicator with strong written, verbal, presentation, and listening skills• Proven leadership, management, and mentoring capabilitiesSpecialties: IT leadership and management in the following: strategic planning, budgeting, software selection and implementation, employee and vendor management, contract negotiations, software licensing, project management, business process improvement, disaster recovery, data centre management, IT security, information systems reviews, client device management, application and web development and deployment, hardware upgrades and rollouts, data centre moves, IT effectiveness and best practices

Listed skills include Business Process Improvement, It Management, Project Management, Vendor Management, and 16 others.