Jim Marshall

Jim Marshall Email and Phone Number

Chief Business Officer @ Prosper, TX, US
Prosper, TX, US
Jim Marshall's Location
Prosper, Texas, United States, United States
Jim Marshall's Contact Details

Jim Marshall personal email

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Jim Marshall phone numbers

About Jim Marshall

I develop and execute growth strategies, assembling and leading the right combination of people, process, technology and culture to deliver dramatic Revenue and EBITDA growth. 20+ years experience in private equity, venture capital, privately held, and publicly traded organizations. Led a P & L of $120MM with over 200 employees. Driven organic growth of over $150M of revenue and $30M EBITDA by creating new products/solutions to deliver value to customers and optimizing operational efficiencies. Deep experience in SaaS, AI and IoT, e-Commerce, Retail, Supply Chain, Logistics, and Wireless.Career Highlights⭐️ SVP Customer Success/GM at BrightAI: negotiated over $75M in enterprise customer contracts which exclusively funded our start-up.⭐️ COO at Club Champion Golf: scaled operations to deliver revenue growth from $45M to $85M in 1 year while dramatically improving Time to Ship and Quality KPIs. Also negotiated new vendor agreements to deliver more than 8% improvement to annualized incremental EBITDA.⭐️ SVP Grocery & Fresh Flowers/GM at FTD: grew P & L from $12MM in revenue to $28MM and EBITDA from $2M to $7MM by developing and launching 4 SaaS platform businesses.⭐️ VP Marketplace & Fresh Flowers/GM at FTD: grew P & L from $30MM in revenue to $40MM and EBITDA from $6MM to $9MM.⭐️ VP Member Services/GM at FTD, I was responsible for $120MM P & L and created a new inside sales team to proactively manage membership acquisition and retention resulting in 10% growth in new membership and 50% reduction in churn. Away from the office, I enjoy spending quality time with my wife and kids as well as getting exercise and feeding my competitive fire by playing golf, basketball and softball. I am passionate about being a good steward and servant leader. My wife and I host a weekly bible study for our son's basketball team, serve on the board committee of Prosper Young Life (https://prosper.younglife.org/) and I lead the Tapestries of Life Mission team from Rock Creek Church (https://tapestriesoflifeministries.org/).Expertise: Strategic Planning, Executive Leadership, Digital Transformation, Deal Making, Pricing, Forecasting, Competitive Analysis, Budgeting, P & L Management, Operations Management, Product Development, Sales Funnel Development, Sales Management, Supply Chain & Logistics, Marketing, Business Process Management & Improvement, Employee Engagement, eCommerce, Omnichannel Marketing, Team Building & Mentoring, Negotiation, Scaling Business, Problem Solving, Team Building

Jim Marshall's Current Company Details
ExcelaCare Corporation

Excelacare Corporation

Chief Business Officer
Prosper, TX, US
Jim Marshall Work Experience Details
  • Excelacare Corporation
    Chief Business Officer
    Excelacare Corporation
    Prosper, Tx, Us
  • Brightai
    Svp Customer Success/Gm
    Brightai Oct 2020 - Mar 2024
    Dallas-Fort Worth Metroplex
    Joined BrightAI's Founders as one of the first employees of this high-tech start-up to lead the commercial side of the business.• Served as the General Manager for two of our industry verticals overseeing P&L and strategic execution.• Negotiated over $75M in customer contracts which exclusively funded the company.
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  • Club Champion
    Chief Operating Officer
    Club Champion Feb 2019 - Jan 2020
    Greater Chicago Area
    Developed the people, process, systems and culture to scale the business for dramatic growth after Private Equity acquisition. Grew from 45 retail locations in January 2019 to 70 locations in 39 states in December 2019.• Developed and executed the operational infrastructure at Club Champion Golf to deliver 100% YOY growth in production, while significantly improving Time to Ship and Quality KPIs. Leveraged growing scale to negotiate new vendor agreements delivering 8% improvement of incremental annual EBITDA.
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  • Ftd Companies
    Svp Grocery & Fresh Flowers/Gm
    Ftd Companies Sep 2009 - Jul 2018
    Member of Executive Management team for $1.2B global floral & gifting company. Experience with hedge fund, private equity and publicly traded ownership structures. Promoted to SVP in September 2009 with responsibility of running operations of FTD’s Grocery Channel in addition to the Fresh Flower business. • Led dramatic growth of Grocery Channel increasing membership by 25%, developing and selling new customer SasS solutions such as FTD Delivery Service, Mercury Cloud, FTD Source, and FTD Agency resulting in nearly doubling revenues and tripling EBITDA.• Conceptualized and executed a direct import fresh flower program called FTD Farm Direct resulting in reduced COGS, improved quality and accelerated sales of fresh cut flowers for FTD’s wholesale business.• Developed and executed a new distribution strategy leveraging procurement and distribution assets to sell and distribute fresh cut flowers and plants outside of FTD’s existing florist and grocery channels.
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  • Ftd
    Vp Fresh Flowers/Gm
    Ftd Jul 2008 - Sep 2009
    Responsible for operations, sales, procurement, logistics and customer support for fresh flower wholesale business.• Dramatically expanded logistics solutions with the development of FTD’s cold chain distribution network resulting in reduced transportation costs of 50%, improved product quality and gross margin expansion.• Restructured customer support workflows to improve customer experience and efficiencies of problem resolution. Credits reduced by 30% as a result.
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  • Ftd
    Vp Marketplace & Fresh Flowers/Gm
    Ftd Jun 2006 - Jul 2008
    Responsible for operations, product development, sourcing and distribution of FTD exclusives hard goods line as well as the wholesale distribution on non-branded hard goods and fresh flowers.• Converted Fresh Flower business from 2 separate vendor-managed programs to fully integrated in-house procurement, logistics, sales and support organization within 4 months.• Developed and launched FTDFlowerexchange.com B2B wholesale floral web site providing FTD customers with access to over 6,000 skus on a daily basis.• Expanded sales in Marketplace business with introduction of FTD Web Gift program providing drop-ship gifts for the FTD floral network.
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  • Ftd
    Vp Member Services/Gm
    Ftd Jul 2003 - Jun 2006
    Responsible for operations and day-to-day management of a diverse set of business solutions and customer service organization serving approximately 18,000 florists throughout N. America. • Managed the P & L and Operations of $120 million set of businesses and over 200 employees.• Created a new inside sales team to proactively manage membership acquisition and retention resulting in 10% growth in new membership and 50% reduction in churn.• Developed and launched new online marketing services FTD Local Search, FTDFlorists.com and Online Yellowpages generating over $5 million of growth from 2004 to 2006.
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  • Ftd
    Vp Marketing
    Ftd Apr 2002 - Jun 2003
    Responsible for Product Management, Pricing, and Promotions for FTD's Mercury Technology and Member Services businesses.• Developed product development, pricing and sales and marketing strategies for Mercury Technology and Member Services business. Changed pricing structures for each line of business resulting in simplified programs that were easier to sell and accelerated customer adoption.• Launched a private-labeled ISP service within 3 months of joining the organization creating a new source of revenue for FTD.
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  • Iworks
    Vp Sales
    Iworks Dec 2000 - Dec 2001
    Hired after 1st round of venture capital funding to develop and execute the company's distribution strategy. Focus on building and managing the company's sales organization and strategy, contract development, negotiation and execution, budget development and management, strategic market planning and forecasting. Serve as member of Executive Management Team, focusing on product development, business operations process design, and communication with company investors. • Negotiated and executed over 20 new distribution agreements within first 9 months of building and executing Channel Partner distribution strategy.• Increased gross monthly sales volumes over 1,300% during first 9 months resulting in monthly recurring revenue increase of over 650%.
  • Weblink Wireless
    Regional Director, National Accounts
    Weblink Wireless Oct 1998 - Nov 2000
    Built and managed a new National Accounts region responsible for cultivating new National Account relationships with Fortune 1000 companies. Recruited, hired, trained and managed a field sales organization covering 18 states throughout the Midwest and West coast. Led new contract negotiations, budget development and management, working with marketing on new product development, and monitoring administrative and mechanical issues between Accounts and WebLink billing and support resources.
  • Skytel
    Advanced Messaging Team Leader
    Skytel Mar 1996 - Oct 1998
    Hired, trained and managed a regional sales team leading the market introduction of industry-first interactive messaging services to Fortune 1000 customers.
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  • Skytel
    Major Account Executive
    Skytel Jun 1994 - Mar 1996
    Responsible for sales and business development for Fortune 1000 customers based in the Midwest.
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  • Mobilecomm, A Bellsouth Company
    Assistant Sales Manager
    Mobilecomm, A Bellsouth Company Jan 1993 - Jun 1994
    Responsible for sales and office management for the WI market. While continuing responsibility for a personal sales quota, hired and trained new sales representatives for the Milwaukee office.
  • Mobilecomm, A Bell South Compnay
    Account Executive
    Mobilecomm, A Bell South Compnay May 1992 - Jan 1993
    Responsible for selling nationwide paging services to locally-based business in the WI market.

Jim Marshall Skills

Sales Strategy Marketing Strategy Management Marketing Business Development Sales Management Leadership Product Management Account Management Multi Channel Marketing Customer Service Strategic Partnerships Selling Negotiation Online Marketing Forecasting Team Leadership Crm Pricing E Commerce P&l Management Budgets Customer Relationship Management Communication Public Speaking Budgeting

Jim Marshall Education Details

Frequently Asked Questions about Jim Marshall

What company does Jim Marshall work for?

Jim Marshall works for Excelacare Corporation

What is Jim Marshall's role at the current company?

Jim Marshall's current role is Chief Business Officer.

What is Jim Marshall's email address?

Jim Marshall's email address is jm****@****tdi.com

What is Jim Marshall's direct phone number?

Jim Marshall's direct phone number is +163072*****

What schools did Jim Marshall attend?

Jim Marshall attended Marian University.

What skills is Jim Marshall known for?

Jim Marshall has skills like Sales, Strategy, Marketing Strategy, Management, Marketing, Business Development, Sales Management, Leadership, Product Management, Account Management, Multi Channel Marketing, Customer Service.

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