Intel. Systrms. Analyst. Builds virtusl anf pbysicsl servers Vmware rdp ? Install. Maintained snd ipgrade software. NÈEDRD

. Detects problem issues and identifies, escalates and resolves issues in the supported infrastructure. Duties include Monitoring 36 CICS regions spread across 3 LPARS. Primary job entry subsystem is Jes2 V z/0s 1.4. Use and knowledge of RACF is required along with TSM, TSO, ISPF and VTAM. Daily use of JCL and abend resolution skills. ZEKE, CYBERMATION ESP (CA ESP), CA7 are used to process data for the Billing System. Supports production control in stopping and starting of CICS, DB2, cancellation of jobs, started tasks and CICS transactions and systems issues. Create change requests based on Call-home (IBM or EMC) or BIM alerts. Escalate or resolve any problem tickets assigned to the group, document what was done and actions taken. Use of BMC (BIM) to monitor Network, Server or Job issues. . Heavy use of network tools, including DHCP, SNMP, IPAM, to aid and assist in Network troubleshooting. Duties to add delete or change server names, IP addresses, CNAMES and Mac address's as the server frame expands beyond 6,500 units. Changes are change management driven or incident related (IE) rebooting a frozen Server or restarting SNMP after a failure. Assigned to complete a Daily Server Health log (Used to monitor server down times within a 24 hour time frame). Responsibility for monitoring the Entire Network, which is Tivoli Driven. Heavy use of Windows tools,

Operate and Process jobs for Clemson University. Monitors and Documents all abends and or outages. Provides telephonic after hours support for all students. Daily use of JCL and abend resolution skills. Modifies scheduled jobs as needed. Additional and other primary duties are monitoring the Automated Tape Library system. Operation of three OCE’ printers. Insures all tapes are rotated per Rmm tape reports. Records and modifies Power distribution units and air handlers. Monitors Spectrum and Nagios alerts and escalates alerts as required per operations instructions.

Provides first level technical support for Anhuesuer Busch Inbev LLC. Insures all batch job abends are corrected or escalated as per company policy. Primary job entry subsystem is Jes2 V z/0s 1.4. Use and knowledge of Racf is required along with DFSMS,TSO, Ispf and Vtam. Daily use of JCL and abend resolution skills. Use of Tmon to monitor Cics, Db2 and Batch systems. Completion of Remedy Tickets to insure an accurate audit trail is established. Operations staff has the additional duties as being responsible for daily tape rotation for Disaster recovery. Modifies and monitors batch jobs using Ca7.

Provides first level technical support for BI-LO Data Center Information Services. Insures all batch job abends are corrected or escalated as per company policy. Monitors 24 CICS regions spread across 4 Lpars that process on an IBM Model 2096 series mainframe. Primary job entry subsystem is Jes2 V z/0s 1.4. Use and knowledge of Racf is required along with DFSMS,TSO, Ispf and Vtam. Daily use of JCL and abend resolution skills. Use of Tmon to monitor Cics, Db2 and Batch systems. Modifies scheduled jobs as needed using the CNTL-M, CNTL-O and CNTL_R suite of tools. Responsible for all abend restarts and the use of Remedy to insure an accurate audit trail is established. Additional and other primary duties are monitoring 2 Automated Tape Library systems (1) IBM 3494 VTS and (2) 3490 ATL. Operation of one or 2 Xerox 1550 Laser Printers. In addition the Operations Technical Support Staff is responsible for all Autosys Distributed abends and restarts, coupled with Responsibility for monitoring the Entire Network, which is Tivoli Driven. Operations staff have the additional duties as being responsible for daily tape rotation for Disaster recovery and Monitoring of STRATUS (EFT,EBT,ATM) Transaction delivery and monitoring tool. Interaction with a suite of Windows tools, wo0rd, Lotus Notes.

Insures all batch job abends are corrected or escalated as per company policy. Monitors 48 CICS regions spread across 16 Lpars that process on an IBM 9600 series mainframe. Heavy use of JCL and abend resolution skills. Daily use of TMON to monitor CICS, Db2 and Batch systems. Modifies scheduled jobs as needed using the CNTL-M, CNTL-O and CNTL-R suite of tools. Responsible for all abend restarts and the use of Service Center to insure an accurate audit trail is established. Heavy use of the I3 automated phone system and daily use of Remedy problem management tool. Along with heavy use of Lotus Notes and RACF. and RMF.

Coordinate all Data Processing activities for the Florida Dept of Health. Insure that all batch and online processes are scheduled and available for client interface. Schedule all batch requests, using Pecan or Beta42 scheduler package. Point of contact for adding new users, modifying existing users. Update user authorities using RACF and CICS internal security functions. Monitor the Db2 database and perform Re-Orgs as required. Migrate, compile, bind and grant authorities to the Database. Perform on-call duties for all License and Revenue processes. Insures all help desk functions are performed.

Implement, design, and upgrade existing COBOL 1 and COBOL II programs. Analyze, debug and upgrade existing software for various users at the Medical College of Georgia. Use of IBM utilities, Eztreive and file aid on a daily basis. Perform after hours on call duties. Correct Health Quest cycle abends as required. Document and flowchart, all modifications and upgrades. Have recently had training In COBOL Le, Expeditor, Exchange, and Hiperstation. In addition attended a one-week JCL course and a one-week CICS course. Completed numerous Year 2000 conversion projects.

Process and Monitor Payroll, Accounting, and Billing Jobs for the Medical College of Georgia, on an IBM ES9000. Software used for job control is OPC, (Operations Planning and Control), for MVS system. ZEKE scheduling system for VSE. Daily monitoring of 35 Novel E-Mail Servers. Daily Backup of 2 RS6000's, one connected to the Emergency Room and the other the Operating Room. Monitor, load and unload an entire Oracle data base. Perform nightly help desk functions; solve E-Mail, PC and Host Connectivity problems using Netview and Mainframe Display commands. Monitor and troubleshoot OPENHUB using AIX, and GUI commands. Operate Xerox 4090 laser printer, insuring proper forms and settings are used. Maintain nightly backup tapes for off-site storage. Sort, decollate, burst, fold and seal various forms. Daily use of TSO, JES2, MVS, POWER, CICS, VTAM, RMM, DYNAMT, BTCHSUPR, PRODSUPRA, CICS Software to maintain SNA availability.

Instruct and evaluate 300-350 employees annually: Introduction to Microcomputers (basic operation, theory, installation and maintenance), Applications and Operating Systems (Windows, WordPerfect, Lotus, Quattro Pro, and dBase, MS DOS, OS JCL and UNIX), Problem Solving, Data Communications and Networking.