Jim Moldenhauer (Lion) Email & Phone Number

Phoenix, Arizona Area

Phoenix, Arizona Area

Worked onsite and remotely to deploy custom designed Citrix (XenDesktop & XenApp) and System Center solutions including SCCM (current branch) and SCOM 2016 while ensuring that all projects are to client satisfaction and delivered on schedule.

Phoenix, Arizona Area

• Worked closely with Internal Staff, to provide well designed technology solutions with our Client’s best interests in mind. In addition to working with Project Management and delivery teams to ensure the successful.
• All projects completed on schedule and within established client budget
• Increased efficiency by implementing standardization in all phases of the delivery cycle
• Provided mentorship to all new employees within the unit

Phoenix, Arizona Area

• Tasked with overseeing all aspects of the Infrastructure Practice including staffing, team leadership / management, pursuit and engagement support, technical training, solutions development. In addition to the.
• Maintained an 80% billing rate throughout my time with Sogeti
• Developed end to end solutions for the System Center Suite which are utilized company wide
• Organized Microsoft technical training for multiple practices within the unit
• Maintained a perfect customer satisfaction rating for 2013

• Analyze and implement multiple corporate-wide software and hardware solutions encompassing security access, data storage, and infrastructure management while assuring Payment Card Industry Data Security Standard (PCI.
• Increased cost efficiency 23% while decreasing unit cost by retiring legacy equipment, installing new networking solutions, as well as energy efficient power and cooling systems.
• Completed full SAN array system health check analysis that will enhance system backup and recovery performance by 20% and reclaim up to 33% of storage array space.
• Implemented EMC's Avamar backup and recovery solution supporting 1,400 servers in half the projected timeframe and saved over $100,000 in annual licensing fees.

• Designed and implemented several companywide technology initiatives, including architecting a new Microsoft Office SharePoint server across multiple departments, evaluating and redesigning the Active Directory.
• Increased efficiency 18% by reducing maintenance efforts, providing higher system security, and ensuring the stability and consistency of Group Policies while adhering to Health Insurance Portability and Accountability.
• Successfully developed 15 departmental websites coordinating with teams of four to five professionals per individual initiative to assure correct domain access, as well as browser and data security.

Oversaw all system and software administration activities for both internal and external clients. Performed a wide variety of support functions, including establishing server build and domain policy standards, managing Windows software update services, and deploying domainwide anti-virus and anti-spyware solutions. Developed specialized system procedures.

Managed several projects and a team of 15 junior technicians providing technical support, including equipment installation, upgrades, software and hardware configuration, troubleshooting, and peripheral maintenance. Monitored numerous systems comprised of personal computers, Tandem fault tolerant environments, corporate Local Area Networks (LAN), servers.