Jim Tierney Email & Phone Number

Rocky Hill, CT

• Wrote semiweekly longform, online thought leadership articles about every aspect of customer loyalty and how great loyalty programs can impact brands and their customers.
• Wrote case studies based on various client relationships.
• Created eBooks, press releases, and biweekly newsletters on loyalty-related topics.
• Concepted and wrote Q&A articles with brand executives covering various aspects of customer loyalty.
• Edited articles, data studies, eBooks, press releases, and other loyalty marketing content.

Cincinnati, OH

• Scheduled and conducted interviews with brand marketers and created articles based on multiple brand interviews on a weekly basis
• Wrote a minimum of 15 daily online articles per week
• Developed brand articles for monthly Loyalty Management Online Magazine
• Brainstormed and created articles and content for quarterly print magazine
• Copy edited press releases, online articles, and online magazine print magazine content
• Played lead role in elevating website presence to levels of more than 75,000 monthly visitors, 115,000 monthly page views to Loyalty360.org, and 640,000 followers collectively on Twitter, LinkedIn, and Facebook

Greenwich, CT

• Researched, developed, and wrote compelling copy supporting multiple campaigns with brand advertising and promotional slogans
• Supported a nationally recognized agency deemed as “Agency of the Year” by Chief Marketer magazine and “Most Creative Agency” by Promo Magazine

Norwalk, CT

• Assembled multiple online newsletters, edited articles, and supervised a team of contributing writers
• Authored long- and short-form articles for print magazine and digital version, in addition to writing and proofing daily online content for style and accuracy
• Managed and created promotional content for the national Operations Summit Conference in 2012 – geared toward operations, fulfillment, warehouse, and customer service professionals

Manchester, CT

• Wrote seven to 10 articles per week for daily newspaper, which covered 17 towns in north-central Connecticut.
• Pitched, investigated, and wrote breaking news, state government issues, police matters, and human interest stories.
• Edited and fact-checked the first drafts of stories on deadline. Cultivated sources to generate breaking news and story ideas.
• Earned Journal Inquirer award for a series of articles stemming from an arrest of illegal Mexican immigrants working at farms in the Vernon-Ellington area.

Manchester, CT

• Covered University of Connecticut soccer and basketball, Hartford Whalers hockey, and high school sports. Also wrote articles for Hartford Whalers’ GOAL magazine.
• Assembled a weekly sports column covering a variety of topics.
• Proofread stories to ensure grammar and style consistency.