Jimmy Caesar Email & Phone Number

Nairobi County, Kenya

Nairobi County, Kenya

Key Achievements: • Improved the operational efficiency of the HR department. • Developed Company HR policies and employee handbook with Kenyan labour laws.• Developed finance & Admin policy with local & international standards.• Develop job description pegged with KPI.• Developed Gap analysis and matrix for a Balance scorecard.• Developed performance assessment tool for the BSC model.• Structured BSC Model with KPI for performance Appraisal.• Conducted job evaluation (competitive market analysis method)• Automated HR systems with the organization’s systems and processes.• Restructured recruitment of casuals at sites hence reducing overstaffing levels by over 40%

Kenya

Creating, implementing, and evaluating all human resource department policies, procedures, and structures.Managing health and life insurance programs.Designing and implementing effective training and development plans.Performing quarterly and annual employee performance reviews.Ensuring all employee records are maintained and updated with new hire information or changes in employment status.Identifying the company’s hiring needs and managing the recruitment process to ensure it runs smoothly.Tracking department budgets.Responding to employees’ queries and resolving issues in a timely and professional manner.

Nairobi, Kenya

Establish Delivery ProcessesTo establish and refine delivery processes. The goal of streamlining these processes and procedures is to ensure that each Client gets the same great experience from the initial stage.Supervise StaffOversee employees in different stages of the delivery process, even though I may not be their direct line manager. The service delivery manager holds all service departments and employees within these teams accountable for carrying out the required processes and tasks and providing great Client service.Manage Client ExpectationsAssessing Client feedback and improving procedures accordingly to ensure that great Client service is provided at all times. I typically evaluate a Client’s experience against a set of Client satisfaction goals and criteria. When scores fall below these thresholds, I conduct additional research.Create Cost-Effective SystemsTo ensure that processes are efficient and cost-effective. They aim to find ways to reduce costs without affecting the overall Client experience, such as by removing paperwork from administrative tasks or removing unnecessary steps in the process.Build PartnershipsAm responsible for building partnerships and liaising with team leaders to determine services, the criteria for the delivery of those services, and how to develop solutions to any issues that arise.Key Achievements • Capacity building of the employee and well equipping them. Successfully increased workforce by 35% thus reducing staff cost by 20%. • Spearheaded performance-based recruitment whereby recruitment was based on departmental performance outputs.• Developed 5 more HR policies and aligned them with the new business processes for the achievement of business strategies.• Provided accurate and timely HR matrix reports which have led to timely cost-saving initiatives.• Developed internship policy.• Employee of the Year award.

Kenya Nairobi

Mombasa

Talk with management to identify specific work situations requiring employees to better understand changes in policies, procedures, regulations, and technologies.Develop methods of measuring if performance management aligns with organizational goals.Resolve conflict within groups.Diagnose potential organizational problem areas.Recommend training and development systems.Create definitions of desired individual or group performanceKey Achievements• Capacity building of the employee and well equipping them. Successfully increased workforce by 35% thus reducing staff cost by 20%. • Spearheaded performance-based recruitment whereby recruitment was based on departmental performance outputs.• Developed 5 more HR policies and aligned them with the new business processes for the achievement of business strategies.• Provided accurate and timely HR matrix reports which have led to timely cost-saving initiatives.• Developed internship policy.• Employee of the Year award.

Mombasa

Talk with management to identify specific work situations requiring employees to better understand changes in policies, procedures, regulations, and technologies.Develop methods of measuring if performance management aligns with organizational goals.Resolve conflict within groups.Diagnose potential organizational problem areas.Recommend training and development systems.Create definitions of desired individual or group performanceKey Achievements• Developed the operational efficiency of the HR department. Successfully oversaw and implemented automation of human resource functions by the usage of SAGE and Payroll.• Developed key initiatives such as succession planning and mentorship programs, employee satisfaction surveys, and online staff performance appraisals among others.• Developed and localized Continental Energy Company HR policies with local labour laws.• In charge of Automated HR systems with the organization’s systems and processes.• Restructured recruitment of casuals at sites hence reducing overstaffing levels by over 30%

Parkland,Kenya

Compensation and BenefitsHuman resource provide guidance and direction to compensation and benefits specialists.Employee training and development includes new hire orientation, leadership training and professional development seminars and workshops.Human resource managers develop strategic solutions to meet workforce demands and labor force trends.he employee relations specialist is responsible for investigating and resolving workplace issues, the human resource manager has ultimate responsibility for preserving the employer-employee relationship through designing an effective employee relations strategy.Key Achievements• Developed a performance-based appraisal system.• Oversaw review and documentation of HR Policies.• Developed and successfully restructured HR operations.• Team leads in a consulting and conceptualization project.

Nairobi, Kenya

Nairobi, Kenya

Welcoming visitors and directing them to the relevant office/personnel.Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations.Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings.Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking.Maintaining general office files, including job files, vendor files, and other files related to the company’s operations.Purchasing office supplies, equipment, and furniture.Overseeing the maintenance of office facilities, and equipment.Performing other relevant duties when needed.

Certificate, Computer Skills For Managers

Activities and Societies: Excel sheet

Bachelor Of Commerce (B.Com.), Human Resource Management, First Class Honors

Activities and Societies: internship and wildlifehuman resource development, human resource planning, employee resourcing, motivation.

Technician Diploma, Plant Technology And Installation

Caertificate, Draughtsman In Autocad

Certificate, Information Technology, Pass

information technology