Over 17 years as a Quality Assurance Professional, utilizing industry standard best practices to help to produce quality Web, WPF, Mobile applications and other software products. Managed the quality control and assurance processes including test planning, test development, test execution, quality assurance, project management, defect management, and validating the quality levels of projects.Accomplished the task of transitioning Quality Assurance department from one developer with minimal Quality Assurance experience to a viable five man Quality Assurance department utilizing industry standards, methodologies and testing practices. Acted as the Lead resource for standardizing the QA department.Expertise includes but not limited to:• Software Quality Assurance & Quality Control in a variety of environments • SDLC using Agile/SCRUM, Waterfall, and Iterative methods. • Writing complete concise test plans and test scripts • Automated, Manual, Front/Back end, Web, Mobile, WPF, IVR testing.• Finding and documenting defects utilizing JIRA, TFS, VSTS, and Bugzilla, • Analytical decision making with excellent problem solving skills to solve complex problems.• Recognized by peers for working collaboratively while maintaining an excellent attitude and a consistently reliable work ethic.
Listed skills include Test Case Writing, Team Building, Jira, Test Planning, and 7 others.