• Maximized store sales and profitability utilizing and integrating company programs and customer focused initiatives • Reviewed store operations and organization, analyzed information to make operational process improvements impacting store management• Developed and managed stores budget planning and tracking• Lead all sales operations to achieve customer service objectives by training, managing and developing staff which contribute to operational efficiencies exceeding corporate goals• Directed company leadership in further developing new business and customer retention plans guided by superior territory management of key customer demographics• Worked directly with outside vendors to secure current product lines as well as new product development• Managed product inventory, track sales and research competitor products and pricing• Operated internal retail food and beverage costs analysis to exceed company goals and sales targets• Processed and maintained all employees time-sheet to ensure store payroll is properly calculated• Hired, trained and mentored over 300+ new and current employees ensuring a smooth transition and seamless integration into the company

• Gained a complete understanding of specific goals, objectives, and audiences• Helped build a well-developed and high-performing team that works together collaboratively.• Collaborated with the team to ensure the company is providing consistently excellent products and service, and that the environment is inviting and well-stocked• Set daily employee objectives and schedules to achieve and exceed company productivity and sales goals• Monitored performance and report on progress• Adhered to department policies and procedures

• Produced a two-hour, live television show five days a week that became the number one watched television program in Ecuador• Managed a production staff of thirty to successfully communicate and maintain the purpose of the program, the desired viewer reception and the preferred marketing brand• Awarded Television Producer of The Year in 1999 for achievements in leadership, production and television ratings• Created and led all events and story lines of the show to ensure overall success and to exceed client satisfaction• Accomplished the profitability goals of the network by attracting new clients and viewers through creating the entire visual experience• Directed, executed and produced the musical videos and arrangements used during the show• Analyzed results of all publicity and advertising methods to ensure financial success of the program