Jimmy Roberts Email and Phone Number

Manage approximately 125 contract actors in 5 citiesCoordinate over 250 events yearlyManage hotel, client, and private party relationshipsConduct sales meetingsManage all social media

Liaise with COO to make decisions for operational activities and set strategic goalsPlan and monitor the day-to-day running of business to ensure smooth progressSupervise staff from different departments and provide constructive feedbackEvaluate regularly the efficiency of business procedures according to organizational objectives and apply improvementsManage procurement processes and coordinate material and resources allocationOversee customer support processes and organize them to enhance customer satisfactionReview financial information and adjust operational budgets to promote profitabilityRevise and/or formulate policies and promote their implementationManage relationships/agreements with external partners/vendorsEvaluate overall performance by gathering, analyzing and interpreting data and metricsEnsure that the company runs with legality and conformity to established regulations

• Oversee an operations budget of $11,000,000 annually, with an EBITA of $1,000,000. Maintain full P&L responsibility.• Responsible for safety tasks, such as HOS monitoring, Haz-Mat compliance, OSHA requirements, drug testing, and document collection. • Maintain overall level of service of 99.80%.

• Manage a team of 4 dispatchers, 5 company drivers, 8 yard drivers, and 100 Owner Operators. • Saved Customer $80,000 in detention costs in 2011 by working closely with their routing department to minimize wait time at specific locations. • Served as interim manager of the Ft. Worth Terminal from October through December 2011.

Con-way provides the full range of transportation and supply chain management services. Con-way operates on five continents with more than $5.3 billion in revenue.• Managed a team of 35 drivers and 10 dock workers. • Conducted daily route planning for the Oklahoma City Metro. • Worked as a dispatcher, inbound supervisor, and outbound supervisor, giving an overall understanding of how the entire operation functioned.

• Supervised a team of 8 dispatchers, 13 yard drivers, and 100 Owner Operators. • Served as interim manager at Quincy, FL, from February to August 2007.

• Supervised eight employees