Jimmy Teo personal email
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Those who do the ridiculous will achieve the impossible.With over 30 years of experience in the hotel industry, Jimmy build his career serving different international hotels as a solution provider with proven success in value creation, turning around distressed assets and making strategic investments in different challenging environments. In short, Jimmy is a game-changer.1. Proven success in turn-around business.2. Proven success in improving customer experience and revenue delivery.3. A Problem Solver with the ability to connect the dots and missing links.4. Proven ability to invest in under-valued talents to achieve targets.Solution Provider.Jimmy is strategically and analytically inclined. He can use data to his advantage and apply the right strategy to improve not only service and revenue but also profitability. As a resourceful person with strong business acumen, he had succeeded in helping many "Red Flagged" hotels by guiding his team to achieve and exceed the targets and overcome many challenges by improvising with limited financial and talent resources. Jimmy is an articulate person. He is also an independent and highly self-motivated person. He has always taken pride in his integrity and commitment to work. In short, Jimmy never gives up.Marketing is an art.Good marketing is not by chance. In his previous roles as Director of Sales and Marketing, Jimmy effectively developed a marketing plan with a creative marketing mix using his knowledge of Destination Marketing, Performance Marketing, and Digital Marketing. Esprit de corps. Some teams are built around members, some spirit. Jimmy believes strongly in developing young talents. Many of the young talents that he had discovered and groomed, had progressed to the director and managerial roles in various hotels and other industries. He enjoys sharing his experience so that his associates will progress and benefit from his enthusiasm, and along with it, cultivate a positive attitude and strong ownership. Many of them continue to excel in their roles. Carpe diem.Jimmy enjoys new experiences in life. He keeps fit by running and swimming. He had completed numerous marathons and biathlons. He is also passionate about Argentine Tango. As an active outdoor person, Jimmy has completed the Outward Bound Singapore and Australia challenge.In general, Jimmy is a seriously fun person.
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General ManagerCompass Rose HospitalitySingapore -
General ManagerPeninsula Excelsior Singapore, A Wyndham Hotel Nov 2023 - PresentSingaporePeninsula Excelsior Singapore, a Wyndham Hotel, has officially joined the US-based Wyndham Hotels & Resorts family. Please bear with us while we go through a multi-million-dollar refurbishment so that we can be ready by the 3rd quarter of 2024 to present to you and the world a whole new Wyndham Singapore. It's indeed a new era! We just have a few things to take care of first. Coming soon! Akan datang! 更多惊喜即将呈现!#hotel #hotels #singapore #wyndhamhotels #newbeginnings #excitedforthefuture -
General ManagerNovotel Bangkok Sukhumvit 20 May 2023 - Sep 2023Bangkok, Bangkok City, ThailandResponsible for a mid-scale hotel with 244 keys & 5 F&B outlets. 155 team members. Strengthen a high-performance culture with the following highlights:• Achieved TripAdvisor ranking #82 to #57 within 4 months. RPS target 87.5%. Trust You YTD Sept 88.74%. Compindex score at 1.02.• Reduced room rev. budget deficit from -16.7% (YTD June) to -14.5% (YTD Sept 2023). YTD Sept, total revenue budget deficit MOM reduced from -14.1% to -13.8%. • YTD Sept GOP at 40.9%, exceeded budget by 14.5%• ALL membership enrolment achieved YTD 30 Sept 2023, for the full year achieved 154% & YTD Sep 208%. Ranked 2nd in Thailand.• Achieved the highest RevPAR in Aug and Sept (shoulder season) for the year. Brand audit achieved 94/100.
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Executive Assistant ManagerDusit Thani Laguna Singapore May 2022 - May 2023SingaporeDusit Thani Laguna Singapore is located within the grounds of the acclaimed Laguna National Golf Resort Club, just 10 minutes by car from Changi International Airport, 15 minutes from downtown and within close proximity to the Jewel Changi Airport, Changi Business Park, Singapore Expo, beaches and malls.With 198 tastefully decorated rooms and suites, this luxurious hotel also features world-class dining and leisure facilities including swimming pools, tennis courts, and Devarana Spa. Guests enjoy easy access to the Driving Range and two championship golf courses – the Masters and the Classic. -
General ManagerOakwood Apr 2019 - Jan 2021Shanghai, ChinaResponsible for an upscale serviced apartment with 112 keys & 1 F&B outlet. - Performance highlights include recovered total revenue deficit against budget by 22% compared to April 2019, total revenue deficit YOY reduced by 52%.- Improved TripAdvisor ranking from 21st to 6th position within 8 months & earned Certificate of Excellence in 2019.- To-date, 55 out of the 117 reviews in TripAdvisor for the property came from my almost 2 years of service with the residence. This accounts for almost 50% of the total number of reviews over the last 10 years of operation. - Ctrip guests’ satisfaction from 4.4 to 4.5, TrustYou score from 86 to 92 & earned Award of Excellence for 2019. - Returned in February 2020 during peak of Covid-19 pandemic to lead the team to successfully manage the business to avoid any closure. 2020 GOP managed to achieve above 30% with effective cost containment. - April 2020 is the end of 10-year Hotel Management Agreement. Gained the confidence of the owner to renew HMA. - 2020 TrustYou score further improved to 94 and earned the TripAdvisor Traveler’s Choice Award in 2020. For more information, please visit TripAdvisor on:https://www.tripadvisor.com.sg/Hotel_Review-g308272-d1723710-Reviews-Oakwood_Residence_Shanghai-Shanghai.html -
Director Of Sales And MarketingIntercontinental Qingdao Dec 2015 - Sep 2016Qingdao, Shandong, ChinaFive-star luxury hotel with 422 keys and lead a team of 38 members. - YTD, RGI remains #1 in STR comp. set. RGI actual against budget exceeds by 5.5%. C&E revenue, actual on par against budget. - Improved TripAdvisor ranking from position #14 to #6 within a month. - Hotel remains IHG's top 10 CTP in Greater China. - Employee engagement survey achieved an average of 94.7% for April 2016.
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Director Of Sales And MarketingCrescendas Hospitality Management Jan 2015 - Aug 2015MaldivesReporting to CEO and GM, for a four-star resort with 271 villas. The new management took over from Apr. 2014. Re-establish a team of 6 members. Part of the Corporate team for re-branding to Canareef Resort.- YTD July, YOY, RevPAR growth exceeded last year by 62% and ADR exceeded by 20%. - Improved ranking from #121 to #103 out of 171 resorts in the Maldives in TripAdvisor within 8 months. -
Director Of Sales And MarketingAnantara Hotels, Resorts And Spas Dec 2012 - Mar 2014Sanya, Hainan, ChinaPost-opening (opened on Nov 7, 2012) five-star luxury resort with 122 keys and 15 team members. - Performance highlight: YTD Feb, room revenue exceeded budget by 2%, Y.O.Y. by 49%. - YOY, RevPAR increased by 48%, RGI improved by 70%, and current RGI at 105. - YOY, MPI improved by almost 50%, occupancy by 63%, and MPI at 101. - Ranked #3 out of 979 hotels in Sanya in TripAdvisor. -
Director Of Sales And MarketingShangri-La Hotels And Resorts Jul 2011 - Jul 2012Huhhot, Inner Mongolia, ChinaFive-star luxury hotel with 365 keys and 42 team members. The hotel went thru renovation from Oct ‘11 to Jun ‘12. - Based on sellable rooms, YTD ‘12 vs ‘11, ATR increased by 12.5% and RevPAR increased by 37.3%, MPI increased by 47%. - 2011 vs 2010, the hotel increased in RevPAR by 15.1% (Comp set 3.9%), ATR increased by 24.0% (Comp set 15.9%). - Performance highlight: Turning the Grassland package from a loss of -40% in 2011 to a profit of above 35% in 2012. - Process improvement for Reservations team’s shop call test from ranking 45th out of 50 hotels in China to ranking top 3. -
Director Of Sales And MarketingRadisson Plaza Hotel Tianjin Jun 2009 - May 2011Tianjin, ChinaPost-opening (opened in Apr 2009) team for a five-star deluxe hotel with 270 keys and 17 members. - Dec 2010 vs 2009, the hotel increased occupancy by 22.0%, ADR increased by 35.6%, and RevPAR by 65.4%. - YTD, RevPAR percent change March 2011 vs 2010 is -3.5% vs competitor set of -7.8%. - Employee satisfaction survey 2010’s average score was 4.47 out of 5.0 with 91% favourable. -
Director Of Revenue And MarketingSwissotel Foshan, Guangdong Nov 2007 - Feb 2009Foshan City, Guangdong Province, ChinaPre-opening team for a five-star deluxe hotel with 234 keys and 14 service apartments. Set up a team of 25 members. - Successfully introduced debit card program with over RMB250,000 in additional MOD revenue. -
Director Of Sales And MarketingSheraton Chengdu Lido Jan 2006 - Nov 2006Chengdu City, Sichuan Province, ChinaFive-star deluxe hotel with 387 keys with 20 team members. - Y.O.Y. in 2006, room revenue increased by 15% while maintaining 2nd position in Rev Par in comp. set.- YTD, exceeded budgeted room revenue and Rev Par by 2.47%, exceeded the budgeted ADR by 5.27%. - In spite of new competition, in 2006, Hotel has achieved the highest ADR and revenue since opening. -
Director Of Sales, CorporatePan Pacific Hotels Group Mar 2003 - Oct 2004SingaporeDirectly responsible for Pharmaceutical and Aerospace accounts for a five-star deluxe hotel with 784 keys. - Y.O.Y. for 2003, increased corporate revenue for personal target by 22% in spite of an unfruitful year due to S.A.R.S. - In 2004, YTD, Y.O.Y. an increase of 28% in revenue in spite of the renovation in the hotel. - 2004 compared to 2002, an increase of ADR by S$15.00 and corporate rate by S$5.00 to S$10.00. - Y.T.D. 2004 Y.O.Y. overall corporate revenue has increased by 40%. -
Senior Business Development ManagerSheraton Hotels & Resorts Jul 2000 - Feb 2003SingaporeSenior Business Development Manager (4/02-2/03)Business Development Manager (7/00-3/02)Responsible for corporate accounts for Europe, U.K., and Oceania for a newly refurbished five-star deluxe hotel with 413 keys. Promoted to Senior Business Development Manager W.E.F. April 2002.- Corporate rate for 2001 increased from S$20.00 to S$30.00.- Increased room night production by over 20% from Jan 2001 to Dec 2001. - In rooms and catering revenue, brought in over 2.5 million dollars, with an increase of ½ million dollars for the year of 2001. -
Assistant Restaurant ManagerFour Seasons Hotels And Resorts Apr 1999 - Apr 2000SingaporeResponsible for three F&B outlets with 30 front-of-the house staff including Seasons Restaurant, an award winning, fine dining restaurant serving contemporary American cuisine with 90-seating capacity; Seasons Café, an all-day dining Italian café with 46 seating capacity; and Terrace Lounge, a 50-seating capacity lounge & bar. Responsibilities include 100% compliant to the core standard, beverages cost control, wine and beverage list update and recommendation for the purchase of wines to Director of F&B. -
Assistant Restaurant ManagerBellagio Resort & Casino Sep 1998 - Feb 1999Northwest Area, Las Vegas, Nevada, United StatesAssistant Manager of Noodles (11/98-2/99)Responsible for the daily operation of an 86-seating capacity, upscale, high volume restaurant serving Asian cuisine. Supervisory responsibilities included managing 36 front-of-the-house staff and improving the overall operation and administrative processes.Assistant Manager of Café Bellagio (9/98-11/98)Pre-opening team for a 3,000 keys luxury resort and casino with 140 front-of-the-house staff. Responsibilities include establishing and completing all pre-opening functions and operations for a 451 seating capacity, high volume, 24 hours, upscale American café.
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Assistant Sales ManagerRaffles Hotel Singapore Sep 1992 - Aug 1996SingaporeReason of departure: To pursue further study at UNLV in USA.Assistant Sales Manager (1/96-8/96) Sales Executive (4/94-12/95)A Grand historic hotel, an all suite hotel with 104 suites. Reporting to the Director of Marketing, was responsible of developing all international corporate account for a year. In the second year, was responsible for corporate and travel accounts in North and South America, S.E.A. including Oceania and Hong Kong. Promoted from Jan 1996.Management Trainee: (2/92-3/94)Worked in various departments including F&B, Rooms Division, Housekeeping, H.R. and S&M.
Jimmy Teo Skills
Jimmy Teo Education Details
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Institute Of Adult Learning Singapore, An Institute Of Singapore University Of Social SciencesAdvanced Certificate In Learning And Performance (Aclp) -
Singapore Hotel Association Training & Education CentreHotel Management
Frequently Asked Questions about Jimmy Teo
What company does Jimmy Teo work for?
Jimmy Teo works for Compass Rose Hospitality
What is Jimmy Teo's role at the current company?
Jimmy Teo's current role is General Manager.
What is Jimmy Teo's email address?
Jimmy Teo's email address is ji****@****ail.com
What schools did Jimmy Teo attend?
Jimmy Teo attended Institute Of Adult Learning Singapore, An Institute Of Singapore University Of Social Sciences, University Of Nevada-Las Vegas, Singapore Hotel Association Training & Education Centre.
What are some of Jimmy Teo's interests?
Jimmy Teo has interest in Micro, Las Vegas, Fidelio, 2001 And 1994, Ip System, Non Credit (1998), Inoue Language School, Excel, See 7+see Less, German Language 101.
What skills is Jimmy Teo known for?
Jimmy Teo has skills like Microsoft Excel, English, Cantonese, Hotels, Hotel Management, Revenue Analysis, Hospitality Industry, Pre Opening, Hospitality Management, Resorts, Yield Management, Food And Beverage.
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