Jimmy Thomas

Jimmy Thomas Email and Phone Number

Quality Assurance Analyst @
Jimmy Thomas's Location
United Kingdom, United Kingdom
About Jimmy Thomas

Experienced financial services professional, financial adviser, compliance professional, QA, QC, file review. Worked alongside HNW IFAs, bancassurers, accountancy-based IFA, major consultancy services and High Street banksLevel 6 Qualifications:CII AF7 Pension TransfersCII AF1 Personal Tax & Trust PlanningLevel 4 Qualifications:CISI Combating Financial Crime CII ER1 – Equity ReleaseCII J10 – Discretionary Investment ManagementCII J01 – Personal TaxationCII R01 - Financial Services, Regulation and EthicsCII R02 – Investment Principles and RiskCII R04 – Pensions and Retirement PlanningCII MAQ – Mortgage AdviceCII CF8 – Long Term CareCII CF9 – Pension SimplificationPost-graduate Diploma in Law (College of Law)BA (Hons) Management & Business Studies 2i (University of Liverpool)Part-qualified Chartered Accountant (KPMG)

Jimmy Thomas's Current Company Details
Wealth Management

Wealth Management

Quality Assurance Analyst
Jimmy Thomas Work Experience Details
  • Wealth Management
    Quality Assurance Analyst
    Wealth Management Nov 2020 - Present
  • Major Financial Services Firm
    Pension Specialist
    Major Financial Services Firm Sep 2019 - Aug 2020
    Leeds, England, United Kingdom
    Major professional services consultancy – complex Pension Redress project- September 2019 to datePension Redress analyst, determining and calculating redress for customers missold personal pensions• determining liability, over complex employment histories, in line with client and FCA procedures• complex modelling using Recal, to quantify liability
  • Major High Street Bank
    Quality Assurance
    Major High Street Bank Nov 2014 - Sep 2019
    Manchester, England, United Kingdom
    Major High Street bank - Investment, Pensions & Protection past business reviewConducted end-to-end quality review, involving:Accuracy of project population Assessment of desktop reviewsRecommendations for remediation and redressAll aspects of customer contact, including telephone calls, letter production and non-response outcomes
  • Major Professional Services Consultancy
    Customer Contact Project
    Major Professional Services Consultancy Sep 2014 - Nov 2014
    Swindon, England, United Kingdom
    Engaging investment customers, to determine the success of investment remediation outcomes• Provided initial advice, guidance and reassurance to vulnerable customers of major Building Society, who had been requested to assess investment recommendations• Conducted customer telephone interviews, to record and evaluate customers’ experiences of the remediation process• Prepared quantitative and qualitative assessment of remediation process, as part of Quality Control function
  • Lloyds Insurance Syndicate
    General Insurance Review
    Lloyds Insurance Syndicate Aug 2014 - Sep 2014
    Conducting file review of General Insurance claims, with particular emphasis on TCF principles • Reviewed complex case files, providing an opinion on validity of claims management and claims decisions• Ensured that customer’s internal standards and TCF principles are applied correctly and consistently throughout claims process• Presenting appropriate recommendations for remediation where weaknesses identified
    View
  • Big 4 Consultancy S166 Skilled Person Review
    Review Of Interest Rate Hedging Products
    Big 4 Consultancy S166 Skilled Person Review Nov 2013 - Jun 2014
    Conducted file review of IRHP trades with non-sophisticated retail customers, providing opinion on Compliance and making redress recommendations Reviewed all documentation against rigorous regulatory requirements Ensured detailed documentation and evidential standards applied consistently
  • Major High Street Bank
    Sales Quality Team
    Major High Street Bank Jan 2013 - Nov 2013
    Sales Quality team within major High Street bank, implementing global campaign to improve sales quality Reviewed and assessed New Business Managed relationships with a wide range of stakeholders
  • Major High Street Bank
    S166 Past Business Review
    Major High Street Bank Mar 2011 - Dec 2012
    PBR of sales of investment products to elderly and vulnerable customers, within large retail bankReviewed quality and suitability of investment advice, including use of immediate and deferred care annuities Complex case reviews
  • Barclays Financial Planning
    Financial Planning Manager
    Barclays Financial Planning Aug 2008 - Mar 2011
    Barclays Financial Planning offered a branch-based financial planning service to the bank’s retail customers, and to the bank’s SME customers via Barclays Business. • Delivered excellent customer service and profitable sales, by continuously satisfying my customers’ investment, protection and retirement planning needs• Thorough knowledge of investment products (including “structured” products), protection products, and pension planning, for both retail and “business” clients• Managed a complex set of relationships within the retail banking network, to ensure the needs of the bank, the client and the adviser are realised• Delivered sales volume, quality and product mix results which were significantly above target, ending 2010 with a “top 10” performance (70 advisers in the area).
  • Wellers Wealth Management Ltd
    Independent Financial Adviser
    Wellers Wealth Management Ltd Jan 2005 - Aug 2008
    Oxford, United Kingdom
    Wellers is a progressive and innovative accountancy practice (offices in Oxford, Banbury, London and Thame)• Delivered a range of financial planning solutions to a mix of clients, including SMEs, start-up businesses, HNW individuals, academics and agricultural businesses and land-owners• Responsible for all aspects of financial planning advice, including investments, protection (for personal and “business” needs, including partnership protection and Key Man policies), mortgages, and personal and corporate pension planning• Supervised number of small company pension schemes and company PHI schemes
    View
  • Keith Scott Plc
    Independent Financial Adviser
    Keith Scott Plc Jan 2003 - Jan 2005
    Gerrards Cross, Buckinghamshire
    Holistic financial planning advice, for a range of HNW clients across South Buckinghamshire and West London. Keith Scott plc was an established, successful IFA business specialising in HNW investment clients in Gerrards Cross, South Buckinghamshire, and the surrounding areas. • As an employed financial adviser, serviced a book of existing clients, maintaining and enhancing relationships; and generated new business opportunities for the practice through networking, seminars and other business development initiatives
  • Financial Services Consultancy
    Pension Review
    Financial Services Consultancy Jan 2000 - Dec 2003
    Large-scale Pension and Endowment mis selling reviewWritten and telephone data collection, from customers , schemes and employers Research complex technical briefings Calculate and quantify redress payments
  • Financial Services
    Pension Review Specialist
    Financial Services 2000 - 2003
    HCAS were one of the leading financial service outsourcing companies, offering technical and administrative support to a wide range of life and investment companies, on a broad range of projects including reviews of pension and endowment mis-selling. • Initially employed as a Pension Review case manager, liaising with customers, employers and pension scheme administrators, to determine liability for mis-selling• Subsequently, responsible for calculating and quantifying redress payments, utilising a range of complex actuarial calculations, within a detailed framework of pension scheme rules and regulations• Endowment Review calculations expert

Jimmy Thomas Education Details

Frequently Asked Questions about Jimmy Thomas

What company does Jimmy Thomas work for?

Jimmy Thomas works for Wealth Management

What is Jimmy Thomas's role at the current company?

Jimmy Thomas's current role is Quality Assurance Analyst.

What schools did Jimmy Thomas attend?

Jimmy Thomas attended University Of Liverpool, Llanilltud Fawr Cs.

Not the Jimmy Thomas you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.