Jimmy Everett
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Jimmy Everett Email & Phone Number

Vice President of Support at assured Techmatics
Location: Knoxville, Tennessee, United States 12 work roles 3 schools
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Role
Vice President of Support
Location
Knoxville, Tennessee, United States

Who is Jimmy Everett? Overview

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Jimmy Everett is listed as Vice President of Support at assured Techmatics, based in Knoxville, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Jimmy Everett.

Jimmy Everett previously worked as Vice President Support at Assured Techmatics and Manager, Customer Support at Crawl Space Ninja. Jimmy Everett holds Real Estate from Tennessee Real Estate And Comprehensive Sales School.

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Email format at assured Techmatics

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assured Techmatics

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Profile bio

About Jimmy Everett

The majority of my experience with leadership comes from 23 years with US Cellular with most of it being in management in the Operations center discipline. I started as a NOC Technician, promoted to Supervisor then promoted to NOC Manager. I have also performed in the Business Process Analyst and Project Manager roles for US Cellular.Before US Cellular I was a Security Police Airman in the Air Force. My tenure was 10 years being Honorably discharged as a Staff Sergeant. I served in the Gulf War, and Operation Southern Watch.Since this time, I have built two customer care centers and grown more in my customer facing skills to include multitasking in customer onboarding, customer success and inside sales. I continue to use these skills to help companies benefit from my experience while learning new industries and gaining more experience like managing remote teams. I love creating and enhancing programs that grow a company and their associates and I will continue on this path of learning and growth while helping companies exceed their goals.

Current workplace

Jimmy Everett's current company

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assured Techmatics
Assured Techmatics
Vice President of Support
AeroLeads page
12 roles

Jimmy Everett work experience

A career timeline built from the work history available for this profile.

Vice President Support

Current

Miami, US

Direct and lead the customer success, customer support and product management teams’ daily functions through established strategic objectives, goals, and metrics. Lead and direct product support and development based on the customer voice and critical compliance regulations for HOS and DOT regulations in the US, Mexico, and Canada.Collaborate and regularly.

Feb 2023 - Present

Manager, Customer Support

Knoxville, TN, US

Direct call center employees and functions including employee schedules, creating and maintaining KPIs and metrics, as well as monitoring and building customer engagement processes and customer engagement scripts while maintaining and overseeing DIY store management and sales. Recruit, hire, supervise, coach, and direct personnel.Communicate regularly with.

Feb 2021 - Feb 2023

Mid-Atlantic Program Manager

Fortis Industries, Inc

Manage 15 US Army Corps of Engineers operation sites and maintenance contracts while leading over 70 site supervisors, skilled workers, and laborers performing facility maintenance, janitorial duties and landscaping functions.Manage site budgets through procurement, labor hours, and performance metrics ensuring successful contract adherence and profitability

Dec 2019 - Jan 2021

Affiliate Broker

Madison, New Jersey, US

Customer Service: Direct customer interaction determining the needs and wants of the clientNegotiation: Work with clients, customers an realtors to negotiate the best outcome my clientsContracts: Write and amend Tennessee Association of Realtor contracts for purchase or sale of real property following all legal and fiduciary duties

Sep 2018 - Jan 2021

Pro Services

Mooresville, NC, US

Cash Handling: Prepare orders, check out customers, perform returns, balance registers in the Pro Service AreaRelationship Building: Network and support Pro Customers, gather their specific needs and provide solutions, visit job sites and determine appropriate needs for each customer Customer Service: Assist customers throughout their shopping experience.

Jan 2019 - Dec 2019

Senior Manager National Network Problem And Release Management

U.S. Cellular

Lead, coach, and develop 45 associates and 4 leaders supporting the US Cellular Operational Network 24x7x365. Implement and continually improve ITIL functions for the US Cellular Engineering Organization. Manage Departmental Budget o Capital: approximately $2.5 million o Operational: approximately $1.5 million Emergency Management and Disaster Recovery.

Mar 2015 - Apr 2018

Senior Manager National Network Operations Center

U.S. Cellular

Managed the operations for network operations center 365x7x24. Responsible for approximately 40+ associates and leaders managing and restoring outages on the Operational Network for US Cellular.

Nov 2008 - Mar 2015

Project Manager

U.S. Cellular

Responsible for projects and deployment in the Engineering organization on the US Cellular Operational network.

Jan 2004 - Nov 2008

Network Operations Center Manager

U.S. Cellular

Manager of the Surveillance center for US Cellular's Operational Network. Responsible for 365x7x24 operations managing approximately 24 associates and leaders.

Jan 2000 - Jan 2004

Network Operations Center Supervisor

U.S. Cellular

Supervised approximately 10 associates on shift within the NOC.

Jan 1998 - Jan 2004

Network Operations Center Technician

U.S. Cellular

Performed routine maintenance and monitoring duties for the US Cellular Operational Network.

Aug 1995 - Jan 1998

Staff Sergeant

Us Air Force Services
  • Performed as a Security Policeman responsible for security of Priority level resources and personnel and held a Top Secret and NATO level security clearance.
  • Honorably Discharged
  • Operation Desert Shield
  • Operation Desert Storm
  • Operation Southern WatchStationed at Blytheville AFB/Eaker AFB(Strategic Air Command) Upper Heyford England, RAFB (NATO/USAFE)Kelly AFB (Intelligence Command).
Jun 1985 - Dec 1994
3 education records

Jimmy Everett education

Real Estate

Tennessee Real Estate And Comprehensive Sales School

Master Of Business Administration - Mba, Telecommunications Management

Harper College

I Did Not Acheive My Degree In This Field., Criminal Justice/Law Enforcement Administration

Community College Of The Air Force
FAQ

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What company does Jimmy Everett work for?

Jimmy Everett works for assured Techmatics.

What is Jimmy Everett's role at assured Techmatics?

Jimmy Everett is listed as Vice President of Support at assured Techmatics.

Where is Jimmy Everett based?

Jimmy Everett is based in Knoxville, Tennessee, United States while working with assured Techmatics.

What companies has Jimmy Everett worked for?

Jimmy Everett has worked for Assured Techmatics, Crawl Space Ninja, Fortis Industries, Inc, Century 21®, and Lowe'S Companies, Inc..

How can I contact Jimmy Everett?

You can use AeroLeads to view verified contact signals for Jimmy Everett at assured Techmatics, including work email, phone, and LinkedIn data when available.

What schools did Jimmy Everett attend?

Jimmy Everett holds Real Estate from Tennessee Real Estate And Comprehensive Sales School.

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