Jimmy Cook Email & Phone Number

Arlington, Virginia, Us

Toronto, Ontario, Ca

Steer is a monthly subscription service that provides full-time access to a diverse fleet of hybrid and electric cars.- Oversee and lead all technical, administrative, and customer-facing operations in DC- Lead the concierge/operations team charged with caring for, preparing, and delivering the vehicles- Prioritize fleet reliability and member safety in all decisions and resulting actions- Interact frequently with clients to ensure concerns are resolved efficiently, which often requires some negotiation or compromise to maintain client satisfaction without unduly straining our limited resources- Manage logistical support and represent Steer at public outreach events (e.g., Washington Auto Show)- Prepare and implement operational plans for company expansion into additional markets- Work with upper management team to refine Steer operations and pricing structures, with the goal of achieving a model that can sustainably scale to additional markets across North America- Expand the concierge team and logistical support structure as client base and fleet grew 300-400% in only five months, then rapidly adapted operational resources, including preparing ~20% of our fleet for sale and shipping, in response to the sudden shift in priorities and funding when COVID-19 began

MOVE Systems is an engineering and product design startup that aims to reduce engine emissions in cities.- Hired, trained, and led a team of six technical personnel in maintaining, examining, troubleshooting, and repairing all food cart systems, and in providing technical support to all NYC operations- Systematically investigated and determined causes of product faults and failures. Reported findings to design and maintenance teams to support improved fleet safety and reliability- Implemented and customized a computerized maintenance management system to document, track, and optimize food cart repair and maintenance activities and related spare parts inventories- Wrote detailed reports to the manufacturing team providing comments and recommendations in support of product development- Assembled and performed QA/QC of prototype power pedestal for deployment to Fire Department of New York testing ground for functionality and safety testing in a realistic environment- Provided technical and operational support to the sales and manufacturing teams in facilitating initial nationwide deployment of a new generation of MOVE Systems food cart for Dunkin’ Donuts- Represented MOVE Systems to Dunkin’ Donuts franchise owners and worked with them to negotiate payment plans, cart delivery timelines, and shipping and receiving logistics of the carts nationwide

Geneva, Ge, Ch

When not traveling for MSF (see below), I supported the MSF Switzerland logistics department in Geneva. The focus of this work was to improve the logistics tools and resources required for effective and efficient vehicle maintenance and fleet management.- Analyzed multiple years of financial data and developed a graphical visualization of the information relevant to vehicle and generator fleets- Developed several technical/operational documents: a user-friendly visual parts catalog to simplify the process of identifying and ordering parts, a refined vehicle operator’s manual (eliminated redundancies, clarified and expanded on pertinent details, and simplified the language and layout to suit a very broad user base), new fuel management guidelines for safe and secure handling of various fuels in the field, a simplified service manual for the MSF-standard Toyota Land Cruiser, a training document and accompanying video tutorial for using Toyota’s electronic version of the Land Cruiser repair manual

Geneva, Ge, Ch

Made several field visits (listed below) for MSF Switzerland. Advised and assisted field logistics teams in how to improve the maintenance and management of their vehicles and generators.- Worked closely with mechanics, observing their work methods and training them where needed.- Evaluated drivers, primarily in their knowledge and skills related to their vehicle maintenance responsibilities, and provided trainings (both in lecture and practical form) as needed.- Assisted the logisticians in ordering tools and in properly setting up the garage space for efficient and effective operations.- Assessed the condition of the vehicles and generators, and recommended changes in maintenance/management strategies to maximize the longevity of the machines.October to December 2015 - 2 weeks in Swaziland, 2 weeks in Mozambique, 3 weeks in MyanmarAugust to September 2015 - 3 weeks in KyrgyzstanApril to May 2015 - 1 month in KenyaFebruary to April 2015 - 2 months in SudanMarch to April 2014 - 3 weeks in SwazilandNovember 2013 to February 2014 - 3 months in SudanMay to June 2013 - 6 weeks in Swaziland

Geneva, Ge, Ch

(Also filled this position from June to September 2013, and was contracted with MSF Switzerland.)MSF maintains a large garage (workshop) in Juba that performs maintenance on vehicles and generators for all five MSF operating centers. I was responsible for overall management of the garage operations and the team.- Oversaw a team of six to eight local staff (mechanics, driver/purchaser, storekeeper, cleaner).- Worked with logistics teams of all MSF operating centers to ensure proper maintenance and repair of their vehicles and generators.- Managed spare parts stores for four of the operating centers.- In 2012, visited four remote projects to assess fleet management and maintenance.

Groton, Connecticut, Us

Invited to join previous manager in creating a new department focused on future ship design. Acted as lead project engineer for design and testing of an improved shaft bearing system that incorporates the needs of multiple ship classes.

Groton, Connecticut, Us

Acted as technical liaison between the engineering workforce at the lead design shipyards and the Electric Boat designers.

Groton, Connecticut, Us

The propulsion machinery group is responsible for technical support of new construction and repair/maintenance of various classes of U.S. Navy nuclear-powered submarine. Primary components include steam turbine generators, steam turbine reduction gear trains, and propeller shafts and their bearings.- Supported procurement, development, qualification, installation, repair and maintenance of shipboard equipment.- Acted as lead engineer and project manager for development of a new component, requiring close work with multiple departments, knowledge of rotating machinery requirements, and management of vendors.- Acted as lead engineer and project manager for Mil-S-901 shock qualification of VIRGINIA Class machinery components, including a heavyweight test of multiple interconnected components.- Contributed to engine room concept and preliminary design development for a future submarine class.

Master Of Science, Mechanical Engineering

Bachelor Of Science, Humanities And Arts, Theatre Technology Concentration

Bachelor Of Science, Mechanical Engineering, Graduated With High Distinction