Jimmy Chan Email & Phone Number

Singapore

Key personnel for spearheading and overseeing the development of the new 'Yoga Edition' brand within the True Group's umbrella of brands (True Fitness, TFX, Urban Den).• Developed and executed key brand and business initiatives of Yoga Edition• Involved in setting up the brand's vision and mission, and identifying key growth opportunities• Hiring and development of teachers• Implementing marketing initiatives to grow brand awareness, drive engagement and creating… Show more Key personnel for spearheading and overseeing the development of the new 'Yoga Edition' brand within the True Group's umbrella of brands (True Fitness, TFX, Urban Den).• Developed and executed key brand and business initiatives of Yoga Edition• Involved in setting up the brand's vision and mission, and identifying key growth opportunities• Hiring and development of teachers• Implementing marketing initiatives to grow brand awareness, drive engagement and creating community• Developing and running workshops and teacher training programs (new revenue line) • Formulating the business model and key strategies of True's upcoming other ventures Show less

A new portfolio responsible for analyzing the financials of the Singapore business to identify actionableinsights that supports the business KPIs, in addition to running the Events and F&B function of the Singapore business.• Responsible for equipping different business units with digestible data to help them better understandwhere their respective performance are, as well as the current gaps and what they need to achieve theirset objectives• Co-chaired regular meetings… Show more A new portfolio responsible for analyzing the financials of the Singapore business to identify actionableinsights that supports the business KPIs, in addition to running the Events and F&B function of the Singapore business.• Responsible for equipping different business units with digestible data to help them better understandwhere their respective performance are, as well as the current gaps and what they need to achieve theirset objectives• Co-chaired regular meetings on country’s performance together with the Country Head, presentinginsights on revenue lines, members’ data, market trends, as well as setting the direction needed asa country to hit desired monthly KPIs (e.g. Member Base, Cash EBITDA numbers, Autopay revenue,Membership Sales)• Was also responsible for monitoring the key cost lines of the business (e.g. Marketing Expenditure,Compensation for PT, Sales, Instructors, Operations’ variable costs, etc) and working with the differentbusiness unit heads to develop plans / strategies to mitigate costs• Continued to run the Events and F&B part of the Singapore business, with full P&L accountability Show less

Shanghai, China

Had a 1-year stint based in Mainland China (Shanghai & Beijing), focusing on developing and executing growth plans for the Events and F&B functions within the China business.• Was also tasked to spearhead the Offline to Online (O2O) integration of the China operations, alignedwith the business’ continuity plans as part of the ongoing initiatives to mitigate the impact of thepandemic• Ran the Events and F&B functions (11 outlets) of the Mainland China business, with full… Show more Had a 1-year stint based in Mainland China (Shanghai & Beijing), focusing on developing and executing growth plans for the Events and F&B functions within the China business.• Was also tasked to spearhead the Offline to Online (O2O) integration of the China operations, alignedwith the business’ continuity plans as part of the ongoing initiatives to mitigate the impact of thepandemic• Ran the Events and F&B functions (11 outlets) of the Mainland China business, with full P&Laccountability• Explored new ways to market the brand’s functions to Chinese consumers• Responsible for formulating strategies leading to revenue growth, higher penetration, and increasingbrand awareness• Involved in all aspects of training and development for the F&B Team, and responsible for the growthand development of yoga teachers in relation to Events• Achieved a 30% year-on-year revenue growth (Events)• Achieved a 35% year-on-year revenue growth (F&B) Show less

Singapore

Was presented an opportunity to pursue a new role within the company, responsible for identifying growth opportunities and executing development plans in 2 key functions of the business.• Ran the Events and F&B functions (8 outlets) of the Singapore business, with full P&L accountability• Responsible for formulating strategies leading to revenue growth, higher penetration, and increasingbrand awareness• Achieved a 103% year-on-year revenue growth (Events) • Achieved a… Show more Was presented an opportunity to pursue a new role within the company, responsible for identifying growth opportunities and executing development plans in 2 key functions of the business.• Ran the Events and F&B functions (8 outlets) of the Singapore business, with full P&L accountability• Responsible for formulating strategies leading to revenue growth, higher penetration, and increasingbrand awareness• Achieved a 103% year-on-year revenue growth (Events) • Achieved a 35% year-on-year revenue growth (F&B)• Formulated new marketing strategies to increase reach, appeal, and consumer buy-in• Introduced new product and service lines to grow market share within the industry• Customizing solutions to different clientele tiers, achieving greater retention rates • Spearheaded effective prospecting and consistent leads development strategies • Established successful relationships with key industry partners and suppliers, instrumental to thesustainable growth of the functions Show less

Singapore

Overall in-charge of managing the day-to-day operations of 2 mega fitness and wellness clubs with a combined check-in of over 8,500 per week.• Responsible for developing mid-to-long term operational objectives and strategies• Streamlined operations and increased productivity across teams• Providing leadership to a team of 40 (including 2 Assistant Managers) • Managing and motivating the team to meet or exceed Business Operations KPIs such as customersatisfaction and… Show more Overall in-charge of managing the day-to-day operations of 2 mega fitness and wellness clubs with a combined check-in of over 8,500 per week.• Responsible for developing mid-to-long term operational objectives and strategies• Streamlined operations and increased productivity across teams• Providing leadership to a team of 40 (including 2 Assistant Managers) • Managing and motivating the team to meet or exceed Business Operations KPIs such as customersatisfaction and retention • Actively managing all operational costs of the outlets with variable costs kept within budget year-on-year• Formulated and implemented various measures to successfully reduce labor costs by 12% • Training all Front-of-House talents to deliver consistent and exceptional customer service, andimplementing client-centric initiatives to improve all service touch points Show less

Bachelor Of Science (Bsc), Hospitality Management

Activities and Societies: Hospitality Finance & Technology Professional (Asia Student Chapter) - In collaboration with University.

Diploma, Sports And Wellness Management, 3.78/4

Activities and Societies: Sprint Canoe Club - Director's List (4 Semesters) - Singapore Sports Council Gold Medal (Study Performance).