Jimmy Hatley Email & Phone Number

Winston-Salem, Nc, Us

Winston-Salem, North Carolina, United States

• Manage daily operations of the client success team within Pharmaceutical Revenue Cycle Management to ensure accurate and timely deliverables in accordance of SLAs through SaaS offering. • Develop and maintain high quality/cost efficient processes.• Build trusted relationships with client contacts at all business stakeholder levels• Quickly identify and address issues that may negatively impact client deliverables. Work with team to be proactive and present value add items to each client. • Effectively balance workload of 8-12 accounts ranging from local to national pharmacies, onboarding projects, and managing a team of associates.• Ensure HIPAA policies and GAAP Accounting policies and procedures are followed.• Understand the business processes for client services and operations; identify and recommend potential improvements to streamline processes and leverage technology.• Train and develop associates to ensure they are providing the highest level of client success.

Winston-Salem, North Carolina, United States

• Work directly with the client to manage the client’s third-party prescription receivables in accordance with generally accepted accounting principles (GAAP).• Provide analysis on client receivables and made recommendations on general ledger transactions.• Manage daily operations of the client book of business within Healthcare Revenue Cycle Management to ensure accurate and timely deliverables in accordance of SLAs through SaaS offering.• Perform account analysis, general ledger transactions and collection duties.• Manage day-to-day client relationships.• Perform onboarding process for new accounts, setup and testing of claim feed, GL Accounts, and validate posting of correct daily sales.• Develop and improve operating processes, monitor system processes, and recommend product enhancements and system testing.• Assist in the training and development of newly hired associates

Greensboro, North Carolina

• Analyze trucking routes in mapping software to establish customer pricing; with regards to commodity, weight/hazmat restrictions, tolls, etc.• Review information provided by sales/operations/dispatch/customers for accuracy and prepare proposals for submission to customers.• Maintain schedule to monitor progress on bids as well as ensure timely submission.• Maintain and create tariff rate tables and edit/adjust/update as necessary.• Review older pricing as scheduled – conduct research and update rates as necessary.• Prepare and submit monthly motor fuel transporter tax returns for 12 required states.• Assign and troubleshoot driver fuel credit cards used for fuel purchases.• Input fuel ticket transactions into proprietary software for tracking and accounting.

Greensboro/Winston-Salem, North Carolina Area

• Work with customers daily, finding needs and developing programs to meet expectations.• Work with pricing team to competitively price/rate shipments for customers in order to secure the business while maintaining a profit margin for our company as well.• Daily tracking of profitability and forecasting of future needs and expectations. Present findings to management and customers to grow accounts.• Enter orders for load pick-ups to provide accurate billing and carrier settlements.• Responsible for securing adequate capacity for freight booked• Responsible for decisions and implementation of pick-up/delivery to ensure metrics are met.• Coordinate and monitor performance of affiliate and partner carriers.• Adhere to and comply with Federal, State, DOT, and OSHA rules and regulations.

Greensboro, Nc

• Coordination of designated carrier-to-customer pick-up with time of pick-up, delivery, and other special instructions as directed by the customer• Enter orders for pickup into ELS Database and track/trace those in progress.• Work with designated carriers to ensure commitments are met

Greensboro, North Carolina, United States

• Supervised a 7-10 member team in the accountability and maintenance of satellite and radio transmission computers and equipment.• Awards and decorations include: Army Commendation Medal, Army Achievement Medal, Army Good Conduct Medal, Global War on Terrorism Service Medal, Global War on Terrorism Expeditionary Medal, Iraq Campaign Medal w/ Bronze Star device.

• Served as the Unit Armorer for a 299 person unit and was personally responsible for the weapon and weapon accessory inventory totaling over $2 million and served as Truck Commander for a vehicle of 4 passengers in a combat environment.• Deployed to Kuwait/Iraq in support of Operation Enduring Freedom/Operation New Dawn from July 2011 to July 2012

Winston-Salem, North Carolina, United States

• Assisted Supply Sergeant in unit inventory, clothing and equipment issuance, and weapons maintenance.

• Completed pre-initial entry training February 2006 through August 2007.• Completed Basic Combat Training August 2007 through October 2007.• Completed Advanced Initial Training (AIT) for Military Occupational Specialty 92Y (Unit Supply Specialist) October 2007 through December 2007.• Awarded Army Physical Fitness Excellence Badge• Graduated 92Y AIT as an Honor Graduate

High Point, Nc

• Solving customer issues and providing solutions to complaints and issues• Operating cash register accurately and efficiently• Receiving and processing inbound calls in a timely manner• Execution of action plans based on the weekly Playbook process, daily department walks, and Customer Satisfaction Survey learning, customer verbatim, and customer/associate interactions.

Bachelor’S Degree, Economics

Activities and Societies: Army ROTCMinor in Political Science Related course work: Business Management, Business Ethics, Business.

Military Occupational Specialty (Mos) 92Y

Unit Supply Specialist

Basic Combat Training

Education record