After the Singapore company's MBO, we kicked into high gear and accelerated our efforts in Singapore and Thailand.Key results• GCP Revenue growth: 200% YoY• Headcount: 17 to 30• Attrition rate: 0.04%• We will hit the 1M USD MRR milestone in Q1 2025Achievements• Google partner recognition, a corporate-focused partner in Thailand and Singapore. (awarded to 2 partners in each country)• Google's top contributor to Corporate business in Thailand.• Google Cloud Specializations: 6 (Cloud Migration, Infrastructure, Workspace, Application Development, Data Analytics and Machine Learning)In 2025, we are expanding into Sweden, Indonesia, and Malaysia.

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During a company reorganisation I took on the role of Managing Director for APAC.Moving from a global structure with central management and resources from Devoteam G Cloud Sweden, we are now empowering Devoteam G Cloud in Singapore and Indonesia to operate as independent entities. We are also exploring the Thai and Vietnamese markets.Key results• GCP Revenue growth: 200% YoY• GCP Customer growth: 55% YoY• Headcount: 12 to 45• Attrition rate: 0.04%• We hit the 1M USD MRR milestone in May 2023Achievements• Google partner recognition, highest growth Enterprise Digital Natives segment, 330%• Google Cloud Specializations: 4 (Cloud Migration, Infrastructure, Data Analytics and Machine Learning)• Google Cloud Partner Expertise: 13• Reached a "World-class" Net Promoter Score of 73 in H2 2022 and 67 in H1 2023• APAC is the top Margin and Growth contributor for the group YTD (Q1,Q2 and Q3 2023)

As the Area Director for APAC, I am responsible for regional sales of Google Cloud products and associated professional services to Devoteam Cloud Services clients looking to leverage the benefits of moving their applications and infrastructure to Google’s Cloud.I run the day to day operational activities, building a Sales and Services team in APAC, with a revenue growth of 175% year on year, 2019/2020 and 2020/2021.Consistently recognized with outstanding feedback in annual performance appraisals with a rating reserved for the top 5% of all managers, 2019, 2020 and 2021.Speaker at the Google Digital Manufacturer Summit talking about "Automating Ground Penetrating Radar with AutoML" ->>https://cloudonair.withgoogle.com/events/summit-manufacturing?talk=s_devoteamgcloud

Set the foundation of the CSS offering, engaging with customers and Google Cloud as a partner to understand the experience of implementing Google Cloud products, validate the implementation process, operational support needs and overall best practices. Customer Adoption and Support to define success objectives for each product and drive execution and delivery on those goals, analyze the findings, and make recommendations. Support the Sales team in implementing the program into their sales cycle and become advisors rather than license resellers.

IT Manager for Southeast Asia, Oceania and Greater China with global responsibility for Network Architecture, Infrastructure Management and Google Apps Services.Resident Google Guru for 1200 user accounts and Project manager for the transition from Exchange to Gmail. Also setting up a Document Management System using Google Drive, and a new Intranet portal on Google Sites.

Assigned to upgrade and replace obsolete technologies at this world-class Telecom/IT organization with 3 offices in Asia (Later merged with 6 offices in Euorpe). Manage Operational budget. Scope of position is expansive and includes departmental direction and full design, installation, engineering, implementation, support, training, administration and management authority for LAN/WAN Network Services, 24/7 Data Centre Operations Administration and Customer Helpdesk, Application Systems, Web/Intranet Design & Operations, PC Desktop systems, Unix systems, Database Administration.

Managed all aspects of network infrastructure and telecommunications that include LAN/WAN, Wireless, telecommunication capabilities. Full ownership of all IT business applications, overseeing all IT system procedures and policies that ensured the smooth running of systems and operations ensuring optimal up-time and availability. Also prepared and managed IT Capacity plans and forecasting of future requirements for onshore and offshore operations while also managing IT Project Roll-outs.

Accountable for managing the delivery of contracted solutions such as value added services to clients with account revenues with range from S$4 million - S$10 million. Serve as the primary point of contact to the client(s) regarding overall and day-to-day service delivery. Ensures SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Ensures that implementations and ongoing services are delivered on time and meet client requirements by maintaining tight control over the project schedule, risks, scope of work and budget. Build and maintain strong client relationships, and participates in client meetings regarding performance to ensure client satisfaction. Ensure that operational teams and subcontractors maintain a clear understanding of the client's needs, and provides day-to-day client advice and support. Promotes the organization's capabilities and works to achieve contract extension or to win additional business within the account(s).• Support the Global Delivery of Services.• Participate in Contract and Account Governance.• Manage the statement of work. • In conjunction with the Account Management Team, take accountability for Service Level Agreements with the customers. • Apply and provide operational risk management strategies including delivery processes and procedures.• Coordinate all levels of customer satisfaction.• Find areas for growth at the client by assisting account management in identifying new services to offer to the client.

Built a support organisation from start to a fully cross-functional global ITIL support organisation, with teams of System Engineers and Service Account Managers located in Sweden, United Kingdom, Singapore and Malaysia. Responsible for Wilco’s technology structure and technical partner relations (e.g. MCI, Telia, Telenor, Tele2, Ventelo, Eurotel and SingTel).- Appointed CTO & Alternative member of the board in 2001.- Relocated permanently to the Singapore Office in 2002.- Acquired by Teligent AB in 2003.

Provide remote system support as part of the customer support team. Analyze trace information and implement corrective actions. Installation and testing of system prior to shipping.Installation, cabling and testing of connectivity to switches, LAN, etc on customer site. Perform On-site surveys, Site Acceptance and Customer Acceptance Testing.