Director of Sales & Marketing June 2019 to presentSenior Tax Preparer Oct 2011 to present• Develop strategies for the successful promotion of our products, company and brand by testing modern marketing trends, assessing societal changes, and monitoring product recognition• Collaborate with other executives to develop a sales-oriented marketing plan with measurable outcomes• Leading and supervising various large-scale marketing operations• Establishing healthy relationships between teams, vendors and other businesses• Coordinate sales forecasting, planning, and budgeting processes used within the sales organization• Proactively identify opportunities for sales process improvement• Coordinate training delivery to sales, sales management, and sales support personnel in the sales organization• Build team support and strong internal-company relationships with other key management personnel• Participate in ongoing tax training and management of over 1000 clients

• Collected and organized project details• Bookkeeping in Quickbooks and managed all Finances• Managed Payroll in ADP• Developed ERP for company (Enterprise Resource Planning)• Supported Clients through contracts and insurance requirements• Coordinated travel accommodations, project budgeting and planning

• Managed company accounts and strategic planning• Maintained current reports utilizing Excel and Analytics• Handled and resolved escalated client service issues and concerns• Trained new and existing hires on processes

• Managed staff in Tax Preparation and ensured quotas were met• Operated all office functions including services, hiring, and training• Maintained reports for companies Corporate office• Extensive knowledge in Tax Preparation with current CPE hours

• Managed and developed a Sales Team • Responsible for Membership, Personal Training, and meeting Retail quotas• Resolved Client issues and accounts• Number One in Sales Production by Hour for Bally Total Fitness in the Southern region• Acknowledged as Number One Member Producer in Atlanta by Bally Total Fitness• Award for Most Efficient Producers in the Fitness Industry by team