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I've dedicated my career to enhancing our quality of life through thoughtful applications of technology. My superpower lies in identifying potential in people, technology, and environments - aligning on a challenge - and guiding efforts towards outcomes that exceed expectations.I strive to foster a culture of innovation and collaboration. I’m fiercely dedicated to mentoring and leading teams - I believe in the power of setting high standards, balanced with a healthy dose of self-compassion and empathy.From automotive and healthcare to fintech and SaaS, I've been fortunate to lead and design products that have not only simplified lives but have also driven incredible revenue growth & cost savings. I live for the challenge, not just the grind, and I firmly believe that learning is a lifelong journey.I prioritize relationship-based leadership and excel in environments where this ethos is important. Fun is essential – if we’re not enjoying the journey, why are we on it? Collaboration is key- I love processing ideas externally, bouncing thoughts off others, and turning wild, creative concepts into reality.If you’re looking for someone who can help brainstorm, innovate, and bring visions to life, I might be your person. Let's connect and see if we can build something amazing together.jim@naylormade.ioSkills:Product Leadership, Product Management, Product Operations, Strategy, Vision, Cross-Functional Team Leadership, Project Management, Mission, Hands On, Opportunity Spaces, Roadmaps, Business Cases, Research & Development (R&D), Product Design, User-Centered Design, Financial Models, User Experience (UX), User Interface Design, User Research, Agile, Scrum, Backlogs, Product Launches, Teamwork, Instrumentation, Metrics, Data Analysis, Analytics, Visualization, SaaS, B2C, B2B2C, SQL, Customer Data Platforms, Low-Code Automation Tooling, Product Specs, Engineering, A/B Testing, KPIs, Dashboards, Team Leadership, Managing, Coaching, Mentoring, Leadership
Ingram Micro
View- Website:
- ingrammicro.com
- Employees:
- 28617
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Global Director, Product - Marketing EngineIngram MicroSan Clemente, Ca, Us -
Global Director Of Product - XvantageIngram Micro May 2024 - PresentIrvine, Ca, Us𝐎𝐰𝐧𝐞𝐫𝐬𝐡𝐢𝐩Leader for a B2B online marketplace specializing in technology hardware and cloud software distribution, I drive revenue through the creation of marketing features which acquire and retain customers, enable vendor-driven advertising such as sponsorships and ad placements, and optimize marketing spend to maximize net marketing revenue.𝐈𝐦𝐩𝐚𝐜𝐭 -
Director Of Product | Product Operations | Ux - AllēAllergan Data Labs Aug 2020 - May 2024Irvine, California, Us𝐎𝐰𝐧𝐞𝐫𝐬𝐡𝐢𝐩Initial product & design leadership hire for Allē - a B2B2C loyalty platform for the world’s most recognized medical aesthetic brands (Botox, Juvéderm, CoolSculpting, Latisse). Led 6 teams with 15 direct & 26 indirect reports. 𝐈𝐦𝐩𝐚𝐜𝐭- Grew Allē from 0 to 7M+ consumers & 0 to 23k+ businesses in less than 3.5 years - Designed & launched Allē Flash, where ML and QR codes deliver time-sensitive, personalized offers to consumers at retail locations, annually generating $350M+ in incremental revenue for retailers and $120M+ for AbbVie.- Allē iOS - Facilitated product & UX iterations earning a 4.9/5 star rating, Top 30 in the App Store Medical category- Orchestrated interviewing, hiring and onboarding for the product org which grew by 500%- Defined product roadmap and strategy for 25+ products including ML and SaaS solutions- Authored data hygiene standards & framework, reducing our CDP schema by 87%, resulting in data that was more accurate, efficient to activate, trustworthy, compliant, and scalable. Quantifiably, change requests lead time now takes minutes instead of weeks- Partnered with 40+ stakeholders across marketing, engineering, research, legal, privacy and regulatory functions to experiment, pilot and launch products -
Director Of Product - Banking & LendingHappy Money Dec 2018 - Aug 2020Torrance, California, Us𝐎𝐰𝐧𝐞𝐫𝐬𝐡𝐢𝐩Led consumer product across both Happy Money’s lending & banking products, analyzing consumer psychometric, behavioral & financial data to drive positive business & consumer outcomes. Led 4 teams with 4 direct reports. 𝐈𝐦𝐩𝐚𝐜𝐭- Implemented data-driven A/B testing strategies, resulting in an 8% boost in loan application conversions and generating $18m+ in additional revenue- Reduced CAC and fraud-related costs by $10m annually, leveraging non-traditional data markers- Defined, developed and launched the Joy savings account product within 3 months- Coached product definition improvements resulting in a 50% reduction in time-to-delivery for requirements, while also enabling QA to build and validate test cases ahead of code complete -
Director Of Product - ConsumerAutogravity Jul 2018 - Nov 2018Irvine, Ca, Us𝐎𝐰𝐧𝐞𝐫𝐬𝐡𝐢𝐩Product leader overseeing all consumer-facing experiences of a multi-lender car shopping platform. Led 3 teams with 3 direct reports. 𝐈𝐦𝐩𝐚𝐜𝐭- Leader of 20 team members across 3 cross-functional product & design teams- Drove 9% increase in loan attach rates at point of sale- Achieved reduction of $100,000 in annual tooling costs by transitioning the organization to internally-driven dual-track agile methods -
Senior Director Of Product - Consumer & ApisSpringboardauto.Com Sep 2017 - May 2018Irvine, Ca, Us𝐎𝐰𝐧𝐞𝐫𝐬𝐡𝐢𝐩Leader of API & consumer-facing product strategy for a direct-to-consumer SaaS auto loan platform, helping simplify automotive transactions for an underserved sector of the market while generating loan originations for Credit Unions. Led 5 directs across 2 teams.𝐈𝐦𝐩𝐚𝐜𝐭- Achieved 50% increase in dealership revenue by way of an API which delivered bespoke loan terms for each VIN presented to a consumer on dealership websites- Implemented a predictive ML solution which scored an applicant’s likelihood to book a loan -
Vice President Of Product - Mortgage ApplicationLoandepot Mar 2017 - Sep 2017Irvine, California, Us𝐎𝐰𝐧𝐞𝐫𝐬𝐡𝐢𝐩Tactical product leader creating a consumer-facing mortgage application to compete with Rocket Mortgage. Led 5 directs across 2 teams.𝐈𝐦𝐩𝐚𝐜𝐭- Developed improvements in loan app experience & efficiency, driving a 60% increase in application completions over baseline- Reduced app completion times by 20%, as a result of pinpointing operational inefficiencies using event-driven analytics methods -
Director Of Product - Consumer Purchasing ExperienceCarvana Jul 2015 - Nov 2016Tempe, Arizona, Us𝐎𝐰𝐧𝐞𝐫𝐬𝐡𝐢𝐩First director hire - created experiences necessary for a consumer to purchase a car online in 5 minutes, resulting in Carvana becoming the fastest company ever to sell one million vehicles. Led 5 directs across 5 teams.𝐈𝐦𝐩𝐚𝐜𝐭- Optimized throughput of the purchasing funnel, helping Carvana go from selling 3 cars a week to over 300 a day, by relentless focus on reducing friction and task completion times - Boosted profitability of ancillary product sales by implementing targeted upselling and cross-selling strategies to boost ancillary product sales, resulting in a 30% increase in attach rate, generating an additional $27M+ in annual revenue - Executed 600+ user testing experiments helping ensure usability, readability and task completion rates and times were optimal- Presided over product strategy for the purchasing, acquisition, inventory & quick win teams -
Director Of Product - Used Vehicles & ApisEdmunds Dec 2010 - Jul 2015Santa Monica, Ca, Us𝐎𝐰𝐧𝐞𝐫𝐬𝐡𝐢𝐩Led the product vision, roadmap, and development strategy for both consumer facing and data-centric products of Edmunds.com. This role also involved the identification and technical execution of several mutually-beneficial, strategic partnerships. Led 4 directs across 4 teams.𝐈𝐦𝐩𝐚𝐜𝐭- Drove the evolution of the Edmunds brand through the expansion of our API platform, growing utilization up and through 8500+ active developers, 7000+ registered applications and resulted in one company acquisition. - Built API widget program and strategy, leading to the formation of 12 mutually-beneficial strategic partnerships which resulted in lowered CAC and an increase in dealership leads. - Increased conversion through our used car inventory channel by nearly 9x, helping connect more shoppers with our dealer partners.- Improved the usability of our used car appraisal tool by 20%, helping connect 200,000 extra shoppers with accurate vehicle appraisals each month.- Redesigned our search result page(SRP), improving usability and scalability while converting 40% more users into lead submitters and allowing us to deliver more content at a speed that was 5x faster than our legacy product.- Imagined & launched @EdmundsLive; a first-of-its-kind Twitter car shopping advice service which monitors Twitter 7 days a week for car shoppers in need of advice/help.𝐀𝐰𝐚𝐫𝐝𝐬- @EdmundsLive earned a Webby Award Official Honoree designation (Customer Service category) in 2014. -
Sr. Technical Project ManagerEdmunds Jan 2008 - Dec 2010Santa Monica, Ca, Us𝐎𝐰𝐧𝐞𝐫𝐬𝐡𝐢𝐩First Agile-Trained project manager, led corporate transition from a waterfall to agile development organization. Directly managed four large scrum teams resulting in the creation of fifteen different web applications. 𝐈𝐦𝐩𝐚𝐜𝐭- Delivered a ground-up redesign of the Edmunds.com website, preparing the business to change its business model and become a significant player in the driving of dealership leads. - Partnered with leadership across Engineering, Product & QA to ensure their standards were being met at the scrum team level -
Technical Manager - Client Software EngineeringAol Mar 2003 - Dec 2007New York, Ny, Us𝐎𝐰𝐧𝐞𝐫𝐬𝐡𝐢𝐩Supported all 150+ of AOL's client software development efforts by leading a global team which provided standardized & internally-developed desktop and web-based tools to build client software through a clean & repeatable process. Led 10 directs across 7 locations. 𝐈𝐦𝐩𝐚𝐜𝐭- Transitioned AOL client development from a federated configuration management model to an abstract model which reduced CM staffing requirements and enabled the company to work on a wider array of development efforts without the dependency of a dedicated CM engineer.- Transferred & directed AOL client build responsibilities to an offshore team one year less than originally scoped, enabling improved 24/7/365 support to our world-wide engineering efforts. - Remotely interviewed and hired direct reports in Bangalore, India and Dublin, Ireland- Led a migration of our infrastructure in 2007, moving to Linux from Solaris, saving over $5,000,000 a year in maintenance and replacement costs for the organization.𝐀𝐰𝐚𝐫𝐝𝐬- Managed a team recognized as best in Bangalore, India; 2006. -
Software Engineer - Client Configuration Management / Aol Browser / LocalizationAol Jul 2000 - Mar 2003New York, Ny, Us𝐎𝐰𝐧𝐞𝐫𝐬𝐡𝐢𝐩- Provided software engineering support for the Client Localization, Web Browsing, and Configuration Management teams. 𝐈𝐦𝐩𝐚𝐜𝐭 - Led localization efforts for AOL's initial offering to the Chinese market, AOL 6.0 Hong Kong, successfully navigating challenges with double-byte characters in both simplified and traditional Chinese dialects.- Improved web browser rendering and download speeds by 23% (over dialup) after integrating delta-encoding caching technology to AOL, later branded as AOL Lightning.- Reduced the lead time (from months to days) and nullified error instances for all localized AOL Client software after having imagined and launched a web-based localization system using Perl, XML, and XSLT. This platform automated the previously manual task of integrating translated text into our code, significantly accelerating releases in new, high-growth markets.- Managed the scripting and integrity of all pre-release and GM client builds for over 70 software development projects.𝐀𝐰𝐚𝐫𝐝𝐬- Lead Build Engineer for AOL 9.0- 2003 - Recipient of AOL's 'Top Talent' designation, for efforts put forth on AOL 9.0
Jim Naylor Skills
Jim Naylor Education Details
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Virginia Tech& Information Technology
Frequently Asked Questions about Jim Naylor
What company does Jim Naylor work for?
Jim Naylor works for Ingram Micro
What is Jim Naylor's role at the current company?
Jim Naylor's current role is Global Director, Product - Marketing Engine.
What is Jim Naylor's email address?
Jim Naylor's email address is ji****@****ana.com
What is Jim Naylor's direct phone number?
Jim Naylor's direct phone number is +170336*****
What schools did Jim Naylor attend?
Jim Naylor attended Virginia Tech.
What are some of Jim Naylor's interests?
Jim Naylor has interest in Practices And Leadership, Children, Volleyball And Snowboarding, Cars And College Football, Science And Technology, When Afforded The Opportunity.
What skills is Jim Naylor known for?
Jim Naylor has skills like Product Management, User Experience, Agile Methodologies, Web Applications, Strategy, Management, Scrum, Leadership, Business Process, Software Development, Software Engineering, Project Management.
Who are Jim Naylor's colleagues?
Jim Naylor's colleagues are Paul Gay, Gabriella Huff, Kavitha Naidu, Francesco Pascucci, Christopher Kok, Gabriela Brito, Marian Buhain.
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