Oversee Operations: Direct daily operations to ensure efficiency and adherence to brand standards.Team Management: Lead recruitment, training, and performance evaluation of staff.Quality Control: Enforce quality standards for customer satisfaction.Inventory and Cost Control: Manage inventory levels and optimize operational expenses.Customer Service: Maintain a positive brand image through exceptional service.Health and Safety Compliance: Ensure compliance with regulations and safety protocols.Performance Analysis: Analyze metrics to improve efficiency and profitability.Collaboration: Work with cross-functional teams to achieve operational goals.

Operations Oversight: Directly manage multiple Chicking outlets, ensuring compliance with standards.Team Leadership: Lead store managers and staff to optimize performance.Sales Growth: Develop strategies for revenue growth and customer engagement.Quality Assurance: Maintain high standards of cleanliness, hygiene, and product quality.Inventory and Financial Management: Optimize inventory levels and financial performance.Customer Satisfaction: Address feedback promptly to enhance customer experience.Compliance: Ensure adherence to laws, regulations, and company policies.Reporting: Analyze performance metrics and provide recommendations for improvement.

Operations Management: Oversaw daily operations of Chicking restaurant, ensuring smooth functioning.Staff Supervision: Managed and motivated staff to deliver excellent customer service.Inventory Control: Maintained inventory levels and minimized wastage to optimize costs.Customer Satisfaction: Ensured high levels of customer satisfaction through quality service.Sales and Revenue: Implemented strategies to increase sales and drive revenue growth.Compliance: Ensured compliance with health, safety, and food hygiene standards.Problem-Solving: Addressed issues promptly to maintain smooth operations and resolve customer complaints.

Training Coordination: Conducted staff training on customer service and operational procedures.Operations Management: Oversaw daily restaurant operations to ensure efficiency.Customer Relations: Addressed customer feedback and resolved issues promptly.Sales & Marketing: Implemented strategies to boost sales and promote the brand.Reporting: Provided management with regular reports on training and performance.

Operations Oversight: Managed shift operations for efficiency and customer satisfaction.Team Supervision: Directed crew members, assigned tasks, and upheld standards.Customer Service: Ensured high-quality service and addressed customer concerns.Inventory Management: Controlled inventory levels to minimize waste and expenses.Training Support: Provided guidance to improve crew performance.Safety Compliance: Ensured adherence to safety and hygiene standards.

COMMUNICATION - Excel in expressing thoughts clearly and effectively, whether verbally or in writing.SERVICE - Having a client-focused approach skills include patience, attentiveness and positive language.ADAPTABILITY - Flexible and able to adjust to new situations or environments easily.EMPATHY - Demonstrate understanding and compassion towards others, fostering positive relationships.