Jim Norbut Email & Phone Number

Menomonee Falls, Wi

* Application/Technical support of Lawson ERP system 9.0.1.x running on Unix (2/12-5/13)* Part of 3 person team to migrate from Lawson ERP on UNIX to Lawson on Windows* Application/Technical support of Lawson system 9.0.1.x on Windows/MS-SQL (after 5/13)* Primary Lawson application support contact for Finance Departments: (Accounts Payable, General Ledger, Tax, Payroll)* Reporting out of Lawson and many other enterprise wide applications via Crystal Reports or SQL* Responsible for numerous extracts/interfaces in & out of Lawson and other enterprise apps* Technical/Administrative support of SAP Business Objects XI server(s)* Lawson OLEDB Query Builder/Add-Ins/Smart Office/Smart Reports Development* User Administration/Security of Lawson system.* Infor ProcessFlow/IPA Support and Development* Experience with Lawson Mobile Supply Chain Management (MSCM) MSCM and handhelds* Technical/Administrative Support of McKesson HBOC software on AS/400

* Daily user/security administration of 3 iSeries servers and several Windows 2000/2003 Servers.* CL and some RPG IV programming on the iSeries.* Hardware and/or Software upgrades on systems as needed.* Main application support contact for Accounts Payable, Tax, and Fixed Asset Depts.* Maintenance of the Lawson database using SQL or other utilities as needed * Created a program to synchronize the database between systems* Created several utilities to enhance the functionality of iSeries and/or Lawson.* Help out as needed in Technical Support dept. to answer Microsoft windows problems/issues* Created many "ad-hoc" reports for the accounting department from Crystal Reports.* Primary Contact for SOX compliance auditing for iSeries and Financial Applications*Primary Support for blackberry enterprise server(s) and associated devices.* Primary Support for Lawson financial application and account payable applications* Primary Support for Fixed Asset application

* All of the Systems Operator/Helpdesk Technician duties done previously.* CL and RPG IV programming on the iSeries.* Primary operational support of a PeopleSoft, Unix and iSeries system.* Main support/migration person of HP3000 to iSeries data transition. * Heavily involved in a server switchover regarding PeopleSoft. * Day to day user/security administration of 2 separate iSeries servers. * Hardware and/or Software upgrades on both systems as needed.* Assisted the Helpdesk as needed to resolve advanced issues.

* Operation of HP3000, Unix, iSeries and NT Server(s).* Maintenance and other duties including backup(s) and offsite storage.* Heavily involved in support of local office of 150+ users via phone and in person* Involved with the support of all the field offices throughout the country.* Participated in several server activities such as Novell to NT conversion* Participated in MSMail to Exchange conversion and Server Moves and rebuilds.* Troubleshooting network problems and notified the proper personnel if need be. * Ability to create users, add printers and troubleshoot problems with LAN as needed. * Firsthand experience with many various NT administration tasks and duties.