Jim Norman Email & Phone Number

Orlando, Florida, United States

As the Vice President of Technology, I lead and oversee strategic IT initiatives to drive innovation, optimize operational efficiency, and ensure seamless technology integration across all business units. My responsibilities encompass spearheading digital transformation, enhancing our cybersecurity posture, and implementing scalable solutions to support our growth. I focus on aligning our technology roadmap with business goals, overseeing key projects such as the CORE (Construction Optimization & Resource Efficiency) initiative, and leading our transition to cloud-based solutions like Microsoft 365.I am dedicated to fostering a collaborative IT team that emphasizes end-user empathy, agility, and proactive support. With a commitment to operational excellence, my role involves guiding the development of robust systems, enhancing data-driven decision-making, and future-proofing our infrastructure. Through close partnership with cross-functional teams, I aim to empower our organization to leverage technology for sustained success.

Orlando, Florida, United States

The Colony, Texas

Streamline ERP systems and make the business more fluid. Utilize technology to make the operation more efficient, and automate routine manual processes.

Southlake Texas

The Director of Information Technology’s primary responsibility is to oversee the streamlined operation of the IT department and to ensure it aligns with the business objectives of the organization. My principal goals are to develop and manage application portfolios for each department and to attain all IT service level agreements for the user community within the organization. l plan, coordinate, direct, and design all operational activities of the IT department, as well as provide direction and support for IT solutions that enhance mission-critical business operations. I will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.* Network Management of 1700 Users at 80 locations.* Operating company wide help desk for all tech issues* All hardware procurement, installation and maintenance* IT transition management during mergers and acquisitions * Tech Vendor support relationships* Creation of tech training manuals and materials* Network and server performance* Information Security* Backup systems* Internet access and use* Email Security* Virus Protection / SPAM Mgt* All software issues* All technical and user training * 24/7 coverage of all IT issues* Creation and management of inventory handling procedures

Manages Front Desk Operation of a Hotel, Customer Satisfaction, & transportation services.

Education record

Education record