My experience in corporate aviation and flight training has given me the skills necessary to manage and mentor people in a high volume and fast-paced environment, while maintaining an emphasis on the highest quality of customer service and workplace productivity. I pride myself in anticipating guest and coworker needs before they even know what they want. The result is someone, who guest and employees, trust and rely on.--EXPERTISE--Throughout my 20+ year career, I have a proven track record in connecting with guests. I'm able to gain their trust and confidence, assuring they have the best experience. And if problems arise, being sympathetic while quickly resolving the issue. This, in turn, makes them want to return again and again. And not think about going anywhere else. --LEADERSHIP--I believe in surrounding yourself with great employees. In order to do that, I have honed my ability to mentor employees so they want to be better. I accomplish this by listening to them, being compassionate, intuitive, and patient. --SPECIALTIES--Relationship BuildingTime ManagementEmployee MentoringWorkplace SafetySituational Awareness