Jim Osterberg Email and Phone Number
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Accomplished, versatile leader with proven track record of driving results in fast-paced environments. Highly effective problem-solver adept at identifying opportunities for cost-savings &/or process improvement across multiple disciplines. Proven ability to develop solutions and oversee change management to drive results. Demonstrated, relentless drive for customer satisfaction, and exceeding customer expectations. Confirmed successes through fostering collaboration and developing strong teams.Specialties: Operational ExcellenceExecutive LeadershipCustomer ExperienceGlobal Operations Management Staff Development Sales ManagementVendor Management Credit and CollectionsQualities: Inspirational, Decisive, Confident, Collaborative, and Creative
Cfmoto Powersports Inc
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Vice President, Enterprise OperationsCfmoto Powersports Inc Jan 2022 - PresentPlymouth, Mn, UsFrom the beginning, it has been our highest priority to invest in state-of the-art technology, extensive R&D, and the highest standards of quality control. When you buy a CFMOTO, you get excellent quality and reliability, plus a mountain of standard features you don’t pay extra for. From the city streets to the backcountry, these machines, along with the support of over 600 dealers, are winning over countless riders, making us one of the fastest growing powersports companies in the industry.
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Managing PartnerTamarack Land Development May 2021 - May 2023As a partner in the firm, lead and participate in all functions of the organization, including: Land Acquisition, Contract Management, Project Management, Investor Relations, Client Service, Finance and Accounting. -
Senior Director, Global Order To Cash & Customer CareEfi Jan 2019 - May 2021Londonderry, Nh, UsSenior Leader, process improver, and change agent including leadership of the following: Customer Care, Order Management, Data Integrity, Credit & Collections, Process Management, Contract Management, Cash Application, Financial Reporting, Sales Commission. -
Director Of Global Sales OperationsEntrust Datacard Jun 2018 - Jan 2019Minneapolis, Mn, UsLead overall sales process effectiveness and optimization including leadership of the following: sales planning and reporting, quota setting, SIOP, and ownership of the CRM system. -
Director Of ServiceGe Healthcare Nov 2016 - Jun 2018Chicago, UsLead complex customer service areas through creating an environment to achieve ultimate customer loyalty while leading the following service operation organizations: Field Engineering, Biomed Technical Support, Field Service, and Service Operations. -
Vice President, Service OperationsCfmoto Powersports Inc Mar 2015 - Nov 2016Plymouth, Mn, UsDefine and implement an evolving customer-centric philosophy and strategy for global powersports company while leading the following service organizations: Customer Service, Technical Service, Dealer Experience, Technical Writing, Warranty, Parts, Warehouse Distribution, and Accessories.
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Sr. Mgr, Customer Experience - AmericasEaton Corporation Jun 2008 - Jan 2015Dublin, Ireland, IeDirect and implement the customer experience strategy for $2.1B business unit while leading the following service organizations: Customer Support, Technical Support, Sales Operations Excellence, Commercial Analytics, Product Training, Contract Management, Warranty, Field Service, and Pricing. -
Executive Director, Strategic Operations, Customer Service, And SalesPinnacle Financial Group 2004 - 2008Direct and implement operations and strategy for a large privately held business while leading the following organizations: Call Center Operations, Sales, Customer Service, and Cash Application.
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Customer Experience Operations ManagerThomson Reuters 1999 - 2004Toronto, On, CaManage Credit/Finance Department and $1.8B portfolio with $500M in new sales annually. -
Regional ManagerPhoenix Resource Group 1998 - 1999Managed Midwest Regional office for Call Center specific placement and outsourcing firm.
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Recovery Operations ManagerTarget 1994 - 1998Minneapolis, Mn, UsEnsure achievement of $400M+ recovery and collection goals through the appropriate strategies and leadership. -
Collections ManagerIqor 1990 - 1994Fort Lauderdale, Fl, UsLead call center teams representing multiple business lines including, Banking, Retail, and Healthcare,
Jim Osterberg Skills
Jim Osterberg Education Details
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University Of South DakotaB.A.
Frequently Asked Questions about Jim Osterberg
What company does Jim Osterberg work for?
Jim Osterberg works for Cfmoto Powersports Inc
What is Jim Osterberg's role at the current company?
Jim Osterberg's current role is Mission-Driven Dynamic Leader/Strategy Implementation/Operational Optimization.
What is Jim Osterberg's email address?
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What is Jim Osterberg's direct phone number?
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What schools did Jim Osterberg attend?
Jim Osterberg attended University Of South Dakota.
What are some of Jim Osterberg's interests?
Jim Osterberg has interest in Children, Education.
What skills is Jim Osterberg known for?
Jim Osterberg has skills like Leadership, Management, Call Centers, Vendor Management, Strategy, Operations Management, Credit, Financial Analysis, Team Building, Forecasting, Business Process Improvement, Cross Functional Team Leadership.
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