James Pemberton Email & Phone Number

Seattle, Wa, Us

Leader of the Corporate IT Infrastructure and Operations organization at Amazon across 55 countries in AMER, EMEA and APJ. The role sets the strategy and vision for the organization and owns the overall design, support and operations of over 250K infrastructure devices across the Amazon portfolio of sites, including network, telco, A/V, compute, storage, service management, facilities and AWS cloud services. Accountable for the overall CAPEX/OPEX budget and sets strategic direction for the organization. Additional leadership responsibilities include, IT system engineering, global circuit management, network operations and IT merger/acquisition integrations. (Size Data confidential)- Key leader in delivering the Zero-Trust network across the company- Leading the Strategy and development of the infrastructure service management transformation- Core member of the return to office site employee strategy - Consolidated fractured regional teams into a global organization to streamline operational maturity and engineering practices- Grew the confidence and maturity in provided services, gaining 30% YOY growth in demand signals from Amazon Businesses Units- Improved operations and product designs to save 15% on capex costs to deliver site IT services- Single threaded leader in Corporate IT to align Global Real Estate & Facilities executive management

Seattle, Wa, Us

Enterprise Support Services is one of the most utilized AWS product offerings available to our largest customers. I lead the organization of technical and operational focused site reliability engineering teams that support AWS's top strategic customers. The teams deliver services on the architecture, adoption, and support of using cloud services in some of the largest workloads on the planet.

Redmond, Washington, Us

Leader of the Network and Infrastructure Production Engineering organization for Microsoft. Overall accountability for the global Microsoft IT network production services such as Wireless, Wired, LAN/WAN, Internet Edge, IP addresses, Network security, Azure Cloud connectivity and On-Prem IT Data Centers. The team has a large global footprint of over 500 sites and 12 Datacenters. Other organizational functions include Release Management, Data Analytics, Optimization Engineering , Network Security Enforcement, SOX ownership and Software Engineering across the full OSI stack. The team is made up of 90+ Engineers and numerous vendor service contracts across the globe to support the Microsoft corporate environment.

Redmond, Washington, Us

Focused on building out the Business Relationship Management role on behalf of the CIO between Microsoft IT and Microsoft Product Groups. I lead the Application and Services Group relationship helping to influence over $1b in annual IT investment and the build out of new capabilities. I manage a large global team in supporting the needs of each multi-billion dollar business division. My primary goal is to align the Division President and CVP's team strategies and Microsoft IT goals to influence both the product team direction and the Microsoft IT capabilities and services.

Redmond, Washington, Us

Lead a team of Engineering Program Managers in Anti-Piracy Technologies, Online Software Distribution Platform and Product Key Delivery Services within Microsoft. Focused on developing and supporting a multi-million dollar Line-of-Business application portfolio with a global development team. I have drove many change initiatives organizational wide related to engineering practices, software estimation, process re-engineering, and run management programs. I have been awarded numerous Deliver IT awards for the projects and innovations as well as several individual awards.

Redmond, Washington, Us

Lead a 22 person, $5.2 million dollar initiative space for devleoping technologies and business strategy for online distribution of worldwide programs and products. The groups consists of Product Managers, Program Managers, Analysts, Developers and Testers. Oversee multiple SDLC projects, both on-shore and off-shore, crossing many internal and external groups. Manage budget and resource balancing for the entire space as well as develop strategy and forcasting for the next Fiscal year book of work. Provide Leadership within the team and larger internal group around project managment, communication and career development.

Redmond, Washington, Us

Managed a global $100 million dollar marketing and referral program for the Product Marketing group. Delveloped business processes to improve program effectiveness and operational effeciency. Designed and created Worldwide Marketing deliverables for product software licensing

Redmond, Washington, Us

Managed a $40M account territory for software sales and premier services solutions. Coordinated sales activity across a broad virtual team to uncover and sell large scale software solutions. Frequently met with CxO level people within the organization to drive solutions within the accounts.