Jim Potter Email & Phone Number

Cambridge, Cambridgeshire, Gb

• Led the product efforts for a Series B startup on their core mobile solution that utilizes GenAI to deliver digital cognitive behavioral therapy through the leveraging of a LLM• Implemented product management best practices and the SAFe methodology to ensure timely delivery of the highest value features to improve user engagement.

Eden Prairie , Mn, Us

Led the product effort to implement the technical infrastructure for a newly formed business that resulted from the acquisition of several behavioral health entities, including digital and telephonic front doors, patient assessment, provider matching, a centralized provider database, an EMR and referral capabilities.

Tampa, Fl, Us

• Managed the Healthy Outcomes portfolio driving growth across the areas of Patient Engagement, including Telehealth, Chronic Care Management, Remote Patient Monitoring, Patient Portal, Messaging, Mobile and Population Health• Crafted and began execution of a comprehensive Patient Engagement Strategy.

Denver, Co, Us

Led a team of product management and UX/UI professionals with responsibility for all physician facing IT solutions.• Drove the development of a new SAS based Electronic Health Record by utilizing the concept of Design Thinking, resulting in an application focused on optimized user workflows and decision support.• Improved user satisfaction by resolving technical debt of a legacy solution, resolving an issue that had plagued the organization for the prior five years.• Successfully executed a product roadmap plan to consolidate applications to increase customer satisfaction and reduce development cost while consistently meeting roadmap commitments for enhancements.• Worked collaboratively with multiple organizations within DaVita (Fortune 200) to provide technical solutions resolving their various clinical, operational and financial challenges.• Redirected the product roadmap away from activities using antiquated technologies to those leveraging the latest tech stack while partnering to implement the Scaled Agile Framework methodology.• Improved team’s employee satisfaction score from 48% to 86%; exceeding company average.• Launched a Voice of the Customer initiative and implemented an enhancement management tool to better understand, capture and resolve customer pain points.• Established highly collaborative relationships with my peers across PMO, Development, Sales and Marketing thereby improving organizational alignment and execution.

Denver, Colorado, Us

Work closely with prospective CEO’s as they work towards possible solutions to the Wicked Problem they have chosen to tackle. Gather information and data, develop market knowledge, engage in ideation and modeling – any and all of the actions that are integral early components and needs of teams forming early companies.

Austin, Texas, Us

Led the product management function for a cloud, managed and retail hosting provider• Restructured and rebuilt the product management/marketing team while instituting a comprehensive and efficient product development lifecycle process resulting in the company's first product roadmap.

Led the product management and product marketing activities for one of the leading cloud hosting service providers• Led several initiatives to gather voice of the customer input at the user and executive levels.• Developed a new product roadmap methodology that incorporated stakeholder buy-in and corporate strategic priorities that resulted in on-time delivery of all product initiatives.

Ma, 01824, Us

Directed the marketing, product management, business development, and international operations activities for one of the leading software providers in the pre-hospital software market.• Drove revenue growth of 250% to $37M and profit growth of 364% from 2004 to 2010 through a combination of focused marketing campaigns, sales support, strategy development, product additions, new market development, business partnerships and acquisitions.• Led the annual strategic planning, business planning, budgeting and revenue forecasting activities for the company.• Established a startup in Europe to capitalize on evolving pre-hospital healthcare markets for the purposes of revenue growth• Implemented the function of product management within the company • Directly led the government affairs activities of the company

Mba, Finance, Entrepreneurship

Executive Education, Strategic Marketing Management

B.S.E., Mechanical Engineering