Head of retail banking consisting of 73 branches in 7 districts across Michigan and Indiana. Leads strategic execution of branch distribution including network transformation, digital integration and system implementation. Leads retail conversion of mergers and acquisitions. Reports directly to CEO as part of senior executive leadership team.

Direct report to retail territory manager- responsible for consumer banking division consisting of 100 Branches across Greater Michigan and Northern Indiana. Overall responsibility with sales execution, operations and risk management. Community development in partnership with three regional presidents and local and national community relations and communication directors. The leadership team comprises of 9 direct reports and over 750 employees across the market.Key Achievements• Integrated and lead conversion of consumer division from National City to PNC Bank.• Lead retail branch transformation including consolidations, format change, digital delivery execution and business strategic operations.• Recognized as top customer service market in West territory.• Grown market to over $4 billion in assets and $271 million in net revenue.• Launched and serve as Executive sponsor for Diversity and Inclusion teams across market.• Sponsored and created LGBTQ employee business resource group for Western Michigan.• Executive sponsor of Multi Cultural employee business resource group for Northern Indiana and Mid Michigan.• Initiated Military Hiring team for active duty and Veterans in the market.

Direct report to market president - responsible for retail line of business consisting of 46 financial cen-ters, sales, operations and administrative support groups in the four county area of Pasco, Pinellas, Polk and Hillsborough County. The retail leadership team consists of 6 direct reports, and over 250 employees throughout the four regions of the market.Key Achievements• Doubled deposit base in three years to $1.5 Billion• Grew branch network from 25 centers to 46 centers through de novo, relocation and acquisition• Recognized as top de novo market in Bancorp for 2007 based on average branch growth and profitability• Improved Customer Satisfaction scores by 34% to #1 ranking in Bancorp• Improved Employee Engagement scores by 25% from 2005 to 2008• Recognized in top quartile of 20 affiliate markets for sales productivity in 2008• Led successful acquisition and integration of First National Bank and RG Crown Bank

Promoted by executive team to lead a region in one of the largest affiliates in the Bancorp.Key Achievements• Awarded Presidents Circle for regional manager of the year for 2002 and 2004• Successfully opened de novo financial centers in Jackson and Lansing markets• Achieved growth and profitability goals all three years in market• Recognized as top growth market in Western Michigan