Engage with board members of Disability Justice Australia Inc DJA and the executive team to contribute to governance, offer strategic direction, and provide oversight, ensuring the organization's enduring viability, financial well-being, and dedication to its mission.Disability Justice Australia Inc DJA provides advocacy support to people who have ongoing support needs as a result of disability DJA is governed by a Board of Management comprised of elected persons from its general membership. It has been in existence since 1990 and is primarily funded by Commonwealth Department of Social Services (DSS) DJA is also funded to provide NDIS appeal support to people with disabilities

As the Chair of the Advisory Board for PwDWA, provide strategic guidance and advisory services to the organisation's board. I work closely with the acting CEO and Chair to establish a robust governance framework for the finance sub-committee with other advisory members, ensuring effective financial oversight.With a focus on project management, commercial strategies, and vendor selection, I contribute my expertise to drive successful upgrade IT initiative within PwDWA. I aim to enhance the organization's capabilities and leverage technology to support their mission.Together with the Advisory Board, I am committed to making a lasting impact and improving the lives of individuals with disabilities.

Crafting implementation roadmaps to ensure project, accompanied by vendor evaluation and governance expertise for selecting ideal partners. Strong experience in structuring and overseeing client contracts ensures clarity and compliance.A notable partnership with a global European bank focuses on implementing a structured QA program rooted in project governance best practices. This involves delivering insightful feedback to senior leadership, enhancing project execution, and facilitating vendor-client communication for issue resolution.Worked for a global SI organization to shape a strategic Microsoft practice roadmap in the APAC region. Adept program quality and risk management ensure successful implementation and effective governance.Startup/scale ups both private/publicly listed with their CEO’s and board to achieve their business objectives, providing guidance on how to scale globally, offshoring their product development through a global distributed delivery model.

With a strong background in cloud support, particularly in mission-critical infrastructure and Azure environments, my team provided 24x7 support ensuring uninterrupted operations and meeting the needs of the client. Led the transition of several large on-premises services to the cloud, collaborating with external service providers to ensure smooth migration and implementationProven track record in effectively managing the commercial aspects of business operations, collaborating with sales and global industry technical teams across several external vendors.Oversaw the management of a distributed global network, driving the value of the delivery team through effective leadership and resource management. By fostering a collaborative and supportive environment, consistently enhanced the team's performance, achieving exceptional results.

As an Advisory Board member, served the company's founders and directors. Through the application of best practices, provided them with a platform to question their strategic approaches, tap into expertise, and harness valuable connections, Worked closely with the CEO to complete commercial negotiations for a global partnership in the US market and formulated their managed ‘as services model’ which was implemented across their new clients, generating a recurring revenue stream for business.

Driving partnerships in emerging markets, the development of crucial activities for market entry. Identified and pursuing partners to enhance service offerings. Additionally, managed the partner relationships across their entire lifecycle, from identification and assessment to negotiation, onboarding, and ongoing maintenance

In the role of a senior executive, tasks encompass developing and executing business strategies, establishing performance and growth targets, handling management reporting, formulating policies in line with the company's culture and vision, supervising daily operations, providing leadership and motivation to employees, reporting important matters to the CEO, participating in expansion endeavors (such as investments, acquisitions, and partnerships), and managing vendor relationships.

NetLinkz Limited (NET, formerly Iwebgate Limited) provides secure and efficient cloud network.

As a pivotal member of the digital consulting practice, my primary focus was to oversee IT governance for various client engagements, ensuring their digital operations ran smoothly.Conducted an external independent QA review for the Royal Australian College of Physicians (RACP), evaluating their online exam platform following a disruptive computer glitch during an online exam. Subsequently, presented a comprehensive report to the board outlining best practices for IT procurement when selecting external IT vendors.Additionally, spearheaded the migration of a Robo-Advisory platform, serving multiple financial firms in Hong Kong, to the Microsoft Azure Cloud. Offered strategic guidance to numerous clients in shaping their future IT roadmap.

Lead the Financial Services division at Avanade, collaborating with major Australian banks and international financial institutions.Led initiatives involving the expansion of Azure cloud services and the digital transformation of business processes for clients in the Banking, Insurance, and Superannuation sectors. Held responsibility for overseeing, nurturing, and evaluating distributed project teams, fostering their motivation and dedication. This involved promoting cooperation and coordination across teams, including those located in offshore centers, working with external vendors & partners, while also taking into account the career development aspirations of colleagues.Furthermore, played a pivotal role in managing project budgets, risk assessment, stakeholder communication, and resource allocation, Vendor management ensuring the successful execution of our projects.

Led a dynamic delivery team, comprising more than 10 skilled professionals, and provided oversight to offshore development and production support teams. My role was centered around serving a diverse clientele of over 20 clients.Under my guidance, we implemented a rigorous delivery model in collaboration with the CIOs of these clients, leading to substantial improvements in client trust and satisfaction. Notably, we achieved remarkable enhancements in project deliverables across the entire portfolio.My leadership played a vital role in driving the success of intricate deals within IBM's solutions teams. I specialized in precisely tailoring value propositions to align with clients' unique needs within a commercially viable framework. Moreover, I actively participated in the strategic selection of partners to collaborate on achieving our clients' business objectives.

I led a highly cohesive project team, facilitating the successful execution of more than 180 projects each year. These initiatives were carried out by a workforce of over 400 individuals located in multiple offshore centers.In this capacity, I held overarching responsibility for overseeing the production support and operations of Westpac's global core banking system. Additionally, I assumed management duties for offshore team members within the delivery team, which involved tasks such as personnel management, performance evaluations, financial oversight, and vendor management.Notably, I spearheaded the implementation of a significant big data program leveraging IBM's cognitive platform, resulting in an enhanced customer experience on Westpac NZ's online banking platform.A notable achievement was successfully implementing the 'first-as-a-service model' with a third-party vendor, enabling the digitization of the loan authorization and approval process on mobile devices within a cloud environment.

Proven track record of successfully leading and executing some of Australia's most significant omni-channel programs in collaboration with prestigious clients like David Jones, Coles Supermarkets, and Myer. I served as a dedicated member of the client's steering committee, overseeing the transformative journey of these ground-breaking programs.My leadership and my team's contributions were instrumental in modernizing Jetstar's mobile programs and elevating the customer experience at Qantas airport kiosks.During my tenure at DBS Bank Singapore, led the strategic redirection of a challenging core banking program, offering a clear pathway to modernise the client's existing application portfolio. Played a crucial role in enhancing service capacity across various Asian offshore cities by spearheading a strategic hiring and selection process. This included establishing a new delivery centre in Shenzhen, China, managing a team of over 300 dedicated professionals.In my role reporting directly to the Managing Partner for ASEAN, I undertook the responsibility of a turnaround leader. My primary focus was to regain control of a challenged division, stabilize operations, eliminate non-prudent practices, and ensure profitability. This involved close collaboration with consulting executives.Successfully restructured the operational systems, business controls, resource management, and subcontractor procurement within the division, realizing a significant 30% reduction in operating costs.

As a Finance leader within the SAP practice, I held a critical role in ensuring the excellence of SAP implementations throughout the APAC region, with a specific focus on the financial module of SAP.My direct responsibilities encompassed sales and the implementation of outsourcing application services for over 10 clients across APAC. I also took an active role in training and mentoring delivery teams, facilitating client presentations, and managing key accounts.In addition to these responsibilities, I played a pivotal role in enhancing customer service SLAs by providing valuable insights and guidance on optimizing business process procedures within help desk operations.