Jim Riley Email & Phone Number

Columbus, Oh, Us

Columbus, Ohio, United States

Elected to 3-year term through June 2021 to serve on, chair, and liaise with international committees and task forces (Finance Committee, Nominating Committee, International ESPIRIT Awards program, and International Spirit of Excellence awards program). Managed P&L and budget for organization as member of International Finance Committee.* Managed committee chairs of awards programs. Assisted with operational/budgetary guidance and provided board with updates and reports. Took on numerous tasks held by headquarters (HQ) due to increased logistical challenges. Successfully implemented submission, judgement, and awarding processes. * Developed standard operating procedures based on learning full management of programs while making improvements for future years. Pivoted both live awards ceremonies to single virtual celebration, applying innovative concepts to keep high level of professionalism and respect for awards themselves.* Selected as member of COVID 19 Response Communication Task Force to handle communications and resources in response to pandemic. Assisted in producing webinars, web content, and lists of resources for posting to webpage.

Columbus, Ohio Area

Led committee in all functions and worked with HQ staff on marketing and communications campaigns and activities. Assisted with developing and delivering information to members and general public on ILEA programs, products, services, and industry. Served as main information portal between Board of Governors, HQ, committee, and chapters. Implemented communication improvements and resolved management issues arising between areas.* Revised committee members’ roles from brand ambassadors to regional representatives, greatly improving functionality of committee and improving overall communication with chapter level operations.* Participated in launch of website and online content, with “magazine style” content bringing information to event professionals, increasing brand recognition. Represented major effort for association. * Collaborated with HQ team to rework communication outlet and document storage for posting of information to streamline access to marketing materials needed to service chapters.* Facilitated changed in role of committee to improve existing problem with inter-chapter communication.* Launched 2 major membership drives and numerous promotional initiatives with corresponding collateral and resources.

Columbus, Ohio Area

Contributed to development and recommendation of strategies for retention of existing and newly recruited ILEA members. Acted as liaison to chapter vice presidents of membership for specific regions assisting with strategies within chapters.* Succeeded in creating more realistic retention and recruitment model to establish membership goals. Conducted chapter analysis to move away from less effective model of goal setting based on percentages of growth for overarching association without taking accounting for chapter specific information. Improved understanding of membership trends and achieved higher rate of overall recruiting success.

Served as effective voice to support US ILEA chapters and acted as chapter liaison to ILEA Board of Governors and staff. Oversaw performance of 8 chapter presidents. Facilitated chapter leadership meetings and trainings. Scheduled regional breakout meetings at 4 conferences and organized/facilitated regional leadership retreats throughout region. Led monthly calls with region chapter presidents and participated in RVP/affiliate chair monthly teleconferences with Board of governor liaisons. Communicated chapter success, challenges, and opportunities to Board of Governors and staff. Traveled to each chapter for in-person meetings with chapter boards once annually. Aided chapters in setting and reaching goals. Provided counsel and advised on chapter affairs and issues. Worked with chapters to develop standard operating procedures. * Elected to consecutive terms, representing maximum allow by bylaws.* Developed and implemented 1-day transition training program for on-boarding future RVPs after inheriting and transforming formerly dysfunctional systems. Composed detailed transition plan with extensive information on status, full chapter needs assessments/ available resources, and depository of regional information and documentation.* Teamed with other RVPs to develop online portal and report template for chapter presidents’ submission of monthly reports to HQ.* Established regional leadership educational retreat for to provide operational support and training for all chapters. Created ongoing resource channel for region and built team focus by sharing information on successful operational strategies.* Requested by multiple chapters to resolve board level leadership issues hampering functionality, which included management of volunteer leaders, financial operations, and system development within chapters.* Implemented several morale and team focused programs for region leaders to emphasize importance of individual chapter and regional successes.

Columbus, Ohio Area

Held roles that included director at large, vice president of administration, vice president of membership, president elect, president, and immediate past president.* Elected as chapter president for consecutive terms (2009-2011).

Developed and managed business relationships, while securing new customers and revenue streams. Managed $1 million departmental budget. Performed forecasting and P&L analysis for Business Ventures Department and individual units. Re-established, rebuilt, and reinvented revenue streams, balancing revenue growth with mission focus. Developed annual sales plans and managed sales teams in plan execution. Analyzed economic and situational environments, market trends, and available resources to reinvigorate sales. Created and established new programs and products for each managed revenue stream. Performed competitive analyses for Event Department. Analyzed services, pricing, and operating structure. Developed standard operating procedures for all operational units.Leveraged professional relationships, sales planning, research, and awareness campaigns to grow customer base in market areas that included social, corporate/associations, government, tourism, and others, with many becoming long-term customers. Worked with organizations on partner and sponsorship events that provided resources, public relations, advertising funds, and revenue for organization. Teamed with Marketing Department to develop sales collateral and link promotional plans with exhibit openings. Managed relationship with 20+ preferred caterers and multiple service providers for Columbus site. Served as primary buyer for Ohio History Stores. Developed merchandise for special exhibit themes, including vendor acquisition and concept/design approval. Created member-specific promotions via newsletters, Ohio History publications, and website.* Increased revenues over 300% by implementing facility rental direct marketing campaigns targeting corporate contacts and publicized via tradeshows and vendor relations. Grew area from one to 4-person unit focused on separate customer markets.* Increased overall revenue in multi-revenue streams by over 150% over first 12 years.

Columbus, Ohio Area