Jim serves the role of Client Executive as a proven Sales, Account Management and Business Consultant with a passion for customer success. He delivers the Insights, Solutions and Outcomes that matter most to clients. Experienced in the selling of Product, Services, Consulting and SaaS solutions for companies ranging from $200 million to $16 billion in annual revenues. Collaborative, results-oriented leadership and strong customer relationships to help drive client revenue growth, profitability and digital transformation.✓ CONSULTATIVE SELLING – Closed the largest deals in company history. Exceeded annual Sales and Revenue targets, ranging from $10M-$35M annually. Produced a 95% contract renewal rate for my territory and increased contract value of renewals by 30% through add-ons and increased volume commitments.✓ ACCOUNT MANAGEMENT – Performed the “quarterback” role as I managed the strategic relationships for airline and cruise line clients. Mapped customer strategies to relevant solution offerings and partnered with solution and delivery teams to ensure that customers maximized the value from solutions and implementations.✓ TRANSFORMATIONAL LEADERSHIP – Led a matrixed team in pursuit of a $200M Airline Reservation System prior to an airline merger. Orchestrated strategic account reviews at the CxO level to strengthen overall customer relationships. Increased Net Promoter Score (NPS) score for assigned territory from 40% to 87% over 3 years. ✓ P&L OWNERSHIP – As Vice President for a Consultative Market Research Firm, I grew revenues from our Hospitality Practice from $1M to $6M over 4 years and increased operating margins from 28% to 35%.✓ SOFT SKILLS – Positive and optimistic professional who interacts across organizations to identify key stakeholder interests, all while becoming a trusted advisor.✓ STRENGTHS FINDER – Top themes are Achiever, Individualization, Learner, Maximizer and Strategic. Let's connect!Jim
Listed skills include Strategy, Strategic Partnerships, Analytics, Business Development, and 24 others.