Jim P.

Jim P. Email and Phone Number

Experienced IT Leader and Engineer @ Targetbase
Euless, TX, US
Jim P.'s Location
Euless, Texas, United States, United States
Jim P.'s Contact Details
About Jim P.

Information Technology professional with 29+ years of progressive and diversified technical and management experience.Comprehensive experience in management, architecture, implementation, and support of technology resources.A proven track record for solving complex issues with efficient solutions that uplift business needs.

Jim P.'s Current Company Details
Targetbase

Targetbase

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Experienced IT Leader and Engineer
Euless, TX, US
Website:
targetbase.com
Employees:
370
Jim P. Work Experience Details
  • Targetbase
    Targetbase
    Euless, Tx, Us
  • Targetbase
    Senior System Engineer
    Targetbase Oct 2022 - Present
    Irving, Texas, Us
    Streamlined cloud infrastructure resources and Azure DevOps pipelines configurations.Built and supported infrastructure in AWS and Azure on various Serverless App Services, AKS/ACA, Windows, and Linux platforms.Redesigned documentation and process standards for efficient implementation and support of cloud infrastructure.Deployed code for applications, websites, and Azure Infrastructure as Code using Terraform.Implemented numerous qualitative improvements to ensure better stability and a secure infrastructure.
  • By Fans For Fans
    Executive Producer Of Music And Video Production
    By Fans For Fans May 2016 - Present
    Music Producer and Video Content Creator for the YouTube Channel, "By Fans For Fans".Responsible for creating and producing the sound and vision, ideas, research, communication, artists, funding, organization, and creation of music and video content.
  • By Fans For Fans
    Session Musician
    By Fans For Fans Jun 2023 - Jul 2023
    Recorded Saxophone tracks for songs across multiple genres.
  • By Fans For Fans
    Voice Over Artist
    By Fans For Fans May 2017 - Aug 2017
    Recorded Voice Over tracks for Video Documentary Series.
  • Epsilon
    Principal Devops Engineer
    Epsilon Jul 2015 - Sep 2022
    Irving, Texas, Us
    Architected and supported infrastructure and applications in various Windows and Linux AWS, Azure, and On-Premise environments.Architected Chef and Puppet Configuration Management Systems, Azure DevOps and Jenkins Build Environments, ELK Stacks, EKS, and Sensu Monitoring environments.Continuous Integration (CI/CD) experience using tools such as Jenkins, Github, Azure Devops Classic and Yaml-Based build pipelines, MSBuild / MSDeploy, Powershell, Ruby, and Bash.Experience with a variety of Cloud based platforms and technologies in AWS, Azure, and Rackspace.Implemented, documented, and maintained DevOps and best practice methodologies, support policies and procedures, and mentoring in a globally distributed team.
  • New Relic, Inc.
    Manager Of Dotnet Support
    New Relic, Inc. Sep 2014 - May 2015
    San Francisco, Ca, Us
    Lead a Team of 9 Application Support Engineers to provide an outstanding Customer Support experience to New Relic’s Windows dotNet based customers across a 24x7 environment.Strategized with leadership and other teams to create a complete support vision.Collaborated with team members to iterate and implement standardized processes and best practices.Lead weekly team meetings to promote expectation setting, customer centric knowledge sharing, and inclusiveness.Provided morale boosting activities through team outings and lunches while encouraging workplace fun.Lead quality of Servant Leadership and Employee Engagement measured through quarterly NPS surveys.
  • Rackspace, The Open Cloud Company
    Manager
    Rackspace, The Open Cloud Company Jan 2011 - Aug 2014
    San Antonio, Texas, Us
    Successfully lead a Team of up to 23 personnel comprised of Windows and Linux Administrators to provide Customer Support to Rackspace’s largest and most complex Enterprise customers in a 24x7 environment.Ensured team members had the proper training, processes, and tools necessary to support Rackspace Enterprise customers consistently.Interviewed, hired, and on-boarded many new employees to the Enterprise team.Coached employees through monthly 1:1 sessions and bi-annual reviews to help accomplish their personal career goals.Promoted numerous members of my team into various roles including 1 Manager and 6 Systems Engineers.Served as a technical and process escalation point for employees and customer account relationship teams.Reviewed technology requests and worked with direct reports to schedule and complete projects. Liaised with other departments and direct reports to assess client needs and provide solutions.Improved quality and performance of the team through development of internal metrics and prioritization of incoming work.
  • Rackspace, The Open Cloud Company
    Systems Engineer
    Rackspace, The Open Cloud Company Apr 2010 - Dec 2010
    San Antonio, Texas, Us
    Owned the technical relationship for a $450k Monthly Revenue account base consisting of over 1,400 devices in multiple environments and platforms that spanned globally.Advised, architected, implemented, documented, and maintained highly available environments.Partnered with our customers to implement solutions that will improve the performance, reliability, and cost savings for their environments based on business requirements.Collaborated with teams when identifying and finding resolution to highly complex issues, at the hardware, OS, application, and/or network layer.Maintained awareness of business issues as they impact overall project plans. Provided status updates on the projects and health of my account base to management.Served as an escalation point and mentor for System Administrators in resolving issues.
  • Rackspace, The Open Cloud Company
    Windows Systems Administrator
    Rackspace, The Open Cloud Company Jun 2008 - Apr 2010
    San Antonio, Texas, Us
    Provided System Administration and Technical Support for Rackspace’s most complex Enterprise Customers.Maintained the Enterprise Support Queue by working new issues and alerts for approximately 1,500 customers and 25,000 Servers.Performed analytical, design, and documentation skills at a multi-product/multi-environment level.Took ownership of customer issues including prioritization, routing, troubleshooting to resolution, and server implementations.Planned, documented, and executed routine and critical maintenances corresponding to security patching, application updates, hardware upgrades, and hardware migrations.Recommended and implemented enhancements on critical customer devices to maximize response times and stability.Supported Windows Active Directory, IIS and DNS, Clustering, SQL Server, E-Mail, and SSL technologies.Worked with internal teams such as Networking, Backup, and the Datacenter to meet customer Service Level Agreement requirements.
  • Spherion
    Systems Administrator
    Spherion Dec 2006 - Apr 2008
    Atlanta, Georgia, Us
    Supported 30 Development and QA Windows 2003 web and application servers, running IIS 6.0 and SQL 2005 for 3 different banking product lines.
  • S1 Corporation
    Systems Administrator
    S1 Corporation Mar 2003 - Nov 2006
    Us
    Troubleshot customer issues of various complexities in highly complex Windows and RedHat Linux environments.Within a team of 4 administrators built and supported 200+ servers comprised of Windows NT/2000/2003 and Redhat Linux. Supported applications such as Weblogic, Apache, Tomcat, IIS, SQL 2000, and BIND.Provided 24x7 rotating "on call" support to customers and internal groups, every other week, for the whole week.
  • Network Squared
    Chief Executive Officer
    Network Squared Jun 2002 - Jun 2006
  • Procore Solutions
    Sr. Systems Administrator
    Procore Solutions Jul 2001 - Feb 2003
    Marietta, Georgia, Us
    Architected a Windows 2000 Active Directory structure of over 30 servers and 700 clients.Supported various products such as Windows 2000 Advanced Server, SQL 2000, SQL 7.0, Veritas Net Backup Datacenter 4.5, Trend Micro Officescan Antivirus, Caldera OpenLinux, Cisco ACS 3.0, Legato Co-Standby Server, and Citrix MetaFrame 1.8.
  • Psinet
    Implementation Project Manager
    Psinet Aug 2000 - May 2001
    Ch
    Technical Account Manager for 4 PSINet customers, including international customers. Managed over 2.5 million annually in revenue due to project completion.Worked with other Project Managers to design and fine-tune the full life-cycle of the customer implementation process.
  • Epanacea.Com
    Integration Project Manager
    Epanacea.Com Apr 2000 - Aug 2000
    Managed the technical implementation process of a Citrix-based application aggregation portal.Additional duties required day-to-day management of a junior level Analyst and asset/resource management.Implemented and supported numerous products such as Exchange 5.5, Windows 2000, Windows NT 4.0, Windows 98, Citrix Metaframe 1.8, SQL 7.0, Redhat Linux 6.1, and Slackware Linux.
  • Sita
    Network Configuration Specialist
    Sita Jul 1999 - Apr 2000
    Geneva, Geneva, Ch
    Configured WAN connections using protocols such as Frame Relay, X.25, X.28, SDLC, token ring, and voice connections. Integrated hundreds of VPN’s and customer networks worldwide on Nortel Magellan DPN and Passport switches.
  • Syndesa
    Systems Administrator
    Syndesa May 1999 - Jul 1999
    Architected a Windows NT 4.0 environment with 20 developers clients. Administered various Microsoft products including Windows NT 4.0 Enterprise/Workstation, IIS 4.0, Exchange 5.5, Lotus Domino R5, MSSQL 6.5, WINS, DNS, and DHCP.
  • Belcan
    I.T. Consultant
    Belcan Jan 1998 - May 1999
    Cincinnati, Oh, Us
    Supported approximately 350 Windows users based in the St. Louis area and throughout Southeastern Missouri. Worked with other Administrators to bring the client base Y2K compliant and migrated from NetWare 3.1x and Intranetware 4.11 to Windows NT 4.0.
  • Houlihan Computer Solutions
    Systems Administrator
    Houlihan Computer Solutions Sep 1997 - Jan 1998
    Administrated multiple Novell Intranetware 4.11 and NetWare 3.12 Servers, Citrix WinFrame 1.7 Server, and Cheyenne FaxServe 5.0 Server. Facilitated Network Operating Systems and server software such as Novell GroupWise 5.0, Cheyenne ArcServe 6.0, Novell Managewise 2.1, and Btrieve 3.5. Implemented remote dial-in capabilities through Citrix WinFrame as well as upgraded network throughput.
  • Sse
    I.T. Consultant
    Sse Jun 1997 - Sep 1997
    St Louis, Missouri, Us
    Supported MS Mail 3.5, NetWare 3.12, and Intranetware 4.1 environments for various consulting clients.
  • Open Technology, Inc.
    I.T. Consultant
    Open Technology, Inc. Mar 1997 - Jun 1997
    Installed, supported, and troubleshot Windows NT 3.51 and 4.0 systems for various consulting clients.
  • Advanced Resources Group, Inc. (Dba Advanced Resources)
    I.T. Consultant
    Advanced Resources Group, Inc. (Dba Advanced Resources) Aug 1996 - Mar 1997
    Chesterfield, Missouri, Us
    Provided Administrator consultation to multiple small businesses based in the St. Louis area. Performed such tasks as installing and troubleshooting software packages and Operating Systems. Collaborated with other System Administrators through the design, implementation, and training stages of customers Linux, Novell, and Microsoft support needs.
  • University Of Missouri - St. Louis
    Computer Technician
    University Of Missouri - St. Louis Nov 1995 - Jul 1996
    St. Louis, Mo, Us
    Assembled and serviced printers and personal computer workstations for university staff and student labs.
  • Compusa
    Computer Technician
    Compusa May 1995 - Nov 1995
    Miami, Florida, Us
    Assembled and serviced printers and personal computers.
  • Plato Computers
    Computer Technician
    Plato Computers May 1994 - Aug 1994
    Assembled and serviced personal computers, new and old.

Jim P. Skills

Cluster Dns Cloud Computing Data Center Windows Server System Administration Iis Virtualization Red Hat Linux Active Directory Software Development Servers Management Managed Hosting Redhat Technical Program And Project Management Technical Project Leadership High Availability Enterprise Architecture Cross Functional Team Leadership It Management Microsoft Technologies Microsoft Cluster Sql Clustering It Strategy Troubleshooting Enterprise It Strategy Apache Linux Postfix Dos Hyper V Vmware Wins Microsoft Sql Server Tcp/ip Sql 2008/2005/2000 Tomcat Slackware Rackspace Cloud Cisco Ios Linux System Administration Cisco Certified Windows Technical Support It Service Management System Deployment Switches Dhcp Sql

Jim P. Education Details

  • Conway High School
    Conway High School
    General Studies
  • University Of Missouri-Saint Louis
    University Of Missouri-Saint Louis
    Management Information Systems
  • Arkansas Tech University
    Arkansas Tech University
    Music Education

Frequently Asked Questions about Jim P.

What company does Jim P. work for?

Jim P. works for Targetbase

What is Jim P.'s role at the current company?

Jim P.'s current role is Experienced IT Leader and Engineer.

What is Jim P.'s email address?

Jim P.'s email address is jp****@****lon.com

What is Jim P.'s direct phone number?

Jim P.'s direct phone number is (469) 262*****

What schools did Jim P. attend?

Jim P. attended Conway High School, University Of Missouri-Saint Louis, Arkansas Tech University.

What skills is Jim P. known for?

Jim P. has skills like Cluster, Dns, Cloud Computing, Data Center, Windows Server, System Administration, Iis, Virtualization, Red Hat Linux, Active Directory, Software Development, Servers.

Who are Jim P.'s colleagues?

Jim P.'s colleagues are Tahseen Aslam, Aaron Kluz, Becca Beauchamp, Nicki Helton, Geoff Threlkeld, Danielle Holk, Laura Beimler.

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