Tasked with growing and developing the Midwest region with new customer acquisitions and sales. In addition, maintaining and growing current customer relationships. Integrating LCDs, touchscreens, and embedded systems into customer’s designs and products. Reviewing and exploring the current display market and understanding trends to provide valuable feedback to our end users and clients. • Working with Data Modul engineering team to design in display requirements for customer’s needs.• Managing supply chain and working with commodity groups to ensure smooth flow of products. • Provide training to customers to ensure they are receiving the latest roadmaps and help troubleshoot any issues they are facing in the field.

Managing sales for LCD integrations while maintaining relationships with top tier LCD manufactures and touchscreen companies. Creating customs LCD/OLED solutions for customers worldwide. The solutions may include optical bonding, specialty front glass, films and coatings, metal or plastic frame/housing, single-board-computers, speakers, cameras, microphones, and more. Focusing on all verticals but not limited to automotive, education, industrial manufacturing, medical, gaming, food & beverage, kiosks, military, and consumer goods. Maintaining and educating resellers across the country on Kristel’s capabilities. • Assigned to prospect and grow sales in worldwide region. Understanding the customer’s requirements and provide a custom product from Kristel’s manufacturing. Starting from prototype, to development, and mass production. Managing the entire display supply chain for the customer. • Catering to customer’s needs and schedule. Communicating deadlines and updating factory schedule. Keeping track of opportunities with HubSpot CRM. • Working with engineering group to provide the best components to support the customer’s needs with price, schedule, and effectiveness of end product. • Daily discussion with Taiwan sales and engineering team to keep development schedule on track.

Selling visual display solutions to companies while located in the greater Chicago area, I'm tasked to manage and develop sales and services in the Great Lakes region by developing and executing sales strategy to target specific vertical markets, including but not limited to professional markets, financial, media and entertainment, photography studios, graphic design, printing, and education. Driven to maintain positive relationship with customers and channel partners while educating and increasing sales revenue. Developed training programs, marketing plans and launch initiatives for new product releases with top resellers such as CDW, Insight, SHI, PC Mall, Zones, as well as national distributors Ingram Micro, and Tech Data. • Monitored channel sales activities.• Established training programs for sales partners on channel sales techniques.• Strategically managed and grew distributor relationships, evaluating their performance region by region and identifying opportunities to seek deeper market penetration.• Prospected for new business through telemarketing, direct mail, and networking.• Prepares necessary sales reports showing sales volume, potential sales, and areas of proposed client base expansion. Additionally updating Microsoft Dynamics CRM with opportunities.

Worked in LCD and AMOLED division, supporting sales for Motorola and RIM (Blackberry) through efforts with displays/X-Ray panel groups. Generated sales revenue of over $100M per month. • Manager for over 30 unique part numbers; Worked with buyers to ensure parts are placed within required lead time with heavy influences on Supply Chain Management practices, advanced planner, help to optimize system processes, and inventory management• Prepare weekly reports of backlogs/forecasts/sales revenue/open order reports and other metrics desired by executive team. • Facilitate efficient and correct delivery of products as ordered (more than 5 million LCD panels monthly) through worldwide procurement managers’ orders. • Collaborate with Asia manufacturing plant to ensure products are shipped and distributed properly, in accordance with sales projections. Majority of global procurement centered in China and other Asian countries, providing multi-cultural and time-zone logistics. • Daily communication with team members in engineering, quality, finance, and sales team members.

I supported two regions in full cycle sales in a highly visible support role for an $80M international medical device manufacturer. I was responsible for creating and updating a daily sales report of the regions activities. I processed orders on SAP software, conducted credit checks, and reviewed all sales contracts and verified that they were all FDA compliant. I significantly raised customers’ satisfaction and assisted in making sure customers were pleased with Alma’s service and medical products. I played a major role in other functions of the company including finance, logistics, and marketing departments and assisted on projects as needed. I reported directly to the Vice President of Operations.• Helped implement and develop a Standard Operating Procedure for this position• Streamlined processes, reduced waste, and helped increase revenues• Assisted and supported over 15 Sales Reps and 2 Sales Directors • Played an integral role in launching four new laser product line

I managed servers and hosts while creating a positive work environment for the employees. I gained the ability to multi-task under pressure, while paying close attention to detail. I developed and implemented a training program for new staff members. • Succeeding in improving profitability, reduction in costs, and improved quality service was the main objective of the training program I developed. In addition, I developed and oversaw a catering program• Handled weekly inventory and vendor relations to ensure the timely and cost-effective purchasing of food, beverages, liquor, beer and wine.• Chosen to be host restaurant of the City of Elgin’s Downtown Neighborhood Associations 2 years in a row, due to great quality in foods and services

In this position I implemented strategies that analyzed and detected fraudulent accounts using refined tactics to help protect the company and the clients. My responsibility included security of accounts, fraud investigating, and preventing financial crimes against the bank clients. Maintained detailed records of suspicious activity identified; analyze trends, communicate risks and make loss-mitigation recommendations to appropriate individuals and teams. I had the highest level of responsibility for properly handling sensitive and confidential information on a daily basis.

My duties included collecting on past due credit card accounts, while maintaining excellent customer service. I worked on an inbound/outbound dialer system. Early in this position I managed 30 days past due accounts, later in this position I was promoted to more demanding 210+ days past due accounts. • Ranked in the top 10% of all collectors nationwide every month while collecting• Able to maintain great composure while under stressful situations