Jim Schugsta, Pmp Email & Phone Number

• Guided various project teams to the launching of Sports, Casino and Poker products in multiple states including Virginia, Iowa, Michigan, Pennsylvania and DC. This included day-to-day management of scope, planning.
• Developed templates for the PMO including team contact lists, best practices and information sheets on the various business streams involved in the launching of products.
• Assisted Licensing & Compliance dept by tracking team deliverables specifically related to the DC Sports Mobile launch.
• Presented weekly project status updates to the Executive team.
• Collaborated with the Online Casino team in developing a tracker for their monthly promotion schedule.
• Effectively delivered solid project results and facilitated excellent communication with team members over multiple time zones and cultures.

Philadelphia, PA

• Project Management for the in-house creative team - responsibilities include organizing project kickoff meetings, distributing work, generating/tracking budgets, managing/organizing workflow of all creative projects.
• Managed relationship between Creative Team and Account Team to ensure expectations were defined and milestones were achieved.
• Developed documentation of all project management process to be used as a road map for future staff.
• Point of contact for our website development issues, routing any requests for website updates/improvements through our in-house resources or to our web development partners.
• Collaborated with CFO to review company staffing grid’s performance against monthly revenue generated. This process also included generating monthly hours plan for each client and distribution to Account Leads for.
• Assisted Human Resources department in developing/organizing descriptions and standard metrics for job performance reviews - also created a tracking system for these reviews.

Conshohocken, PA

• Set up new Project Kick-offs
• Develop creative project plans that protect the process and the job scope
• Create initial estimates and schedules
• Ensure that all incoming creative requests are outlined and all assets are supplied to the Creative Team
• Share schedules with Creative Team and develop plans for resources
• Gather estimates for vendor work when needed and make recommendations to the team

Pottstown, PA

• Leader of a team that collects, processes and stores documents across two central locations using the OnBase content management software platform
• Developed a CRM program that includes customer satisfaction surveys, email retention campaigns and new inbound methods to turn current customers into brand ambassadors
• Built out selected social media channels for growing PDM brand awareness
• Generated a reporting system on labor metrics for sales team when negotiating pricing for new business
• Led the group to revamp the company website. Added new features to generate traffic and attract new opportunities
• Spearheaded a training program, resulting in a 20% boost in employee work efficiency. A training manual was created and monthly meetings were added for improvement planning.

Reading, Pennsylvania Area

• Project Manager for 3 Hollywood Casino “Marquee Signature Events” (Hollywood Poker Open, Marquee Millionaire, $350,000 Blockbuster Weekend). Each event included planning, budget tracking, communication between 20+.
• Developed a digital marketing plan for the HPO campaign that involved email, displays ads and a social media outline that inspired the players to market the brand for us through their accounts.
• Exceeded participation in the HPO promotion each season by more than 300% through combined print/digital advertising, usage of poker spokesperson and on-site property promotional events
• Point of contact for monthly conference calls and presentations with internal stakeholders ranging from Casino GM’s to property team members for all three campaigns
• Created 85% of all PNG internal corporate collateral (newsletters, booklets, invitations, posters, etc.) Worked closely with several departments to deliver high-quality compelling messaging
• Saved newly launched Hollywood Casino properties over 75% in cost of consulting fees by addressing their graphic design needs (website creation, advertisements, sponsorship ads, billboards, etc.)

Certificate, Project Management

Bachelor'S Degree, Graphic Design

Associate'S Degree, Visual Communications