Jimmy Sekhon Email & Phone Number

Bolton, Ontario, Canada

• Prospecting and lead generation: Actively seeking and identifying potential customers, shippers, and carriers through research, networking, and cold calling to expand the client base.
• Building and nurturing strong relationships with existing and prospective clients to understand their shipping needs, provide exceptional customer service, and foster long-term partnerships.
• Freight Rate Negotiation: Negotiating competitive rates with carriers and securing transportation services that align with customer requirements while maximizing profitability.
• Analyzing customer shipping requirements and identifying appropriate carriers to ensure efficient and cost-effective transportation solutions.
• Addressing customer inquiries, resolving problems, handling any shipment-related issues.

Brampton, Ontario, Canada

• Effectively prospecting and lead generation: Actively seeking and identifying potential customers, shippers, and carriers through research, networking, and cold calling to expand the client base.
• Managed Client Relationship: Building and nurturing strong relationships with existing and prospective clients to understand their shipping needs, provide exceptional customer service, and foster long-term partnerships.
• Freight Rate Negotiation: Negotiating competitive rates with carriers and securing transportation services that align with customer requirements while maximizing profitability.
• Freight Matching: Analyzing customer shipping requirements and identifying appropriate carriers or third-party logistics providers to ensure efficient and cost-effective transportation solutions.
• Problem Solving and Issue Resolution: Addressing customer inquiries, resolving problems, and handling any shipment-related issues, such as rerouting, cargo damage, or claims, with a focus on maintaining client.
• Market Analysis: Staying updated on industry trends, market conditions, and competitive offerings to make informed business decisions and adjust strategies accordingly.

Toronto, Ontario, Canada

• Coordinated shipments and tracked shipments to assure timely delivery.
• Analyzed and negotiated rates daily for shipment of FTL, LTL, Rail, Air and Expedite.
• Analyzed and negotiated rates daily for shipment of goods. Constantly communicating with transportation companies to facilitate shipments.
• Managed key customer accounts and grew book of business from 8-9 to 30+ accounts.
• Achieved 99% on time delivery success rate on expedite shipments by effective shipment tracking and tracing of loads while in transit.
• Reduced shipment delays by 20% proactively communicating with carriers to confirm delivery windows and location tracking.

Vaughan, Ontario, Canada

• Forecasted and negotiated rates with transportation companies for scheduled customer shipment of goods.
• Facilitated shipments with effective communication with transportation companies on shipment details, delivery requirements, penalties etc.
• Forecasted transportation service needs of customers, reduced tender rejections rate 5-10% year over year.
• Achieved and exceeded profit margins targets of 10%-15% per shipment.
• Monitored inbound and outbound freight operations to establish timely delivery of FTL expedite shipments.
• Planned driver's schedules 10-12 trucks and drivers for outbound and inbound shipments weekly

Mississauga, Ontario

• Provide service to clients changing insurance needs by selling life, health, disability and critical insurance.
• Diverse product knowledge in life and disability insurance from numerous insurance providers.
• Help clients plan and implement short and long term saving and investments strategies by setting up RRSP, RESP and TFSA.
• Develops base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.
• Approaches potential clients by utilizing mailings and phone; making presentations to groups at company-sponsored gatherings; speaking publicly to community groups on the subject of financial well-being.
• Determine client needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.

Toronto, Ontario

• Sr. Customer Service Representative
• Liaison between top firms and John Hancock/Manulife – providing top quality, fast and efficient service.
• Worked closely with the new business and underwriting department on issuing of new policies and reinstatement approvals.
• Ensured client/broker statements and mass mailings sent and received in accordance to deadlines.
• Execute investment changes and provide agents with latest information regarding segregated funds and market activity.
• Providing expert product knowledge and recommendations to clients/firms.