Jim Shields Email & Phone Number

Reading, Gb

London, United Kingdom

Advisor on Computervision AI implementation.Helping to develop suitable use cases that enhance the customers business.Ensure that these use cases can be implemented in the current infrastructure with minimal effort.Ensure that a customer understands how to consume and apply the data that a computerision product provides

United Kingdom

Leading the set up of the European arm of Integration Wizards Solutions, creating a revenue stream and implementation of solutions for clients.We have an AI technology based application that data mines CCTV streams to provide real, action oriented solutions for making your workplace safer See link in contacts sectionIntegration Wizards works in the field of industrial automation, enterprise mobility, and computer vision. We help enterprises generate, organise, and consume… Show more Leading the set up of the European arm of Integration Wizards Solutions, creating a revenue stream and implementation of solutions for clients.We have an AI technology based application that data mines CCTV streams to provide real, action oriented solutions for making your workplace safer See link in contacts sectionIntegration Wizards works in the field of industrial automation, enterprise mobility, and computer vision. We help enterprises generate, organise, and consume enterprise data efficiently and more meaningfully. In Industrial indoor automation, we specifically cater to tracking, machine health monitoring, diagnostics and prognostics. We have created solutions using tracking and camera vision to create a real-time, location based detailed map of facilities that can be analysed and monitored remotely. Based out of Bengaluru, India; we are a growing team of 80+, credited with seven Fortune 500 companies as our clients and our solutions being used by 16,000 enterprise users across 16 countries and in six languages. We have worked with Pharma, oil and gas, retail and consumer goods to name a few of the verticals.Our enterprise automation solutions can integrate almost any unit of the digital universe. Devices with legacy protocols or IOT enabled devices, our solution helps a client achieve whatever requirements they have. Show less

London, United Kingdom

Expanding the offshore capabilities of the London Stock Exchange Group. Set up two offshore centres for LSEG, one in Sri Lanka and one in Romania. Spent 6 months living in Colombo setting up an additional LSEG Shared Services Centre in Colombo. Currently in the process of setting up a centre for London Stock Exchange in Bucharest, Romania.Moving a variety of shared services teams into the offshore centres and setting up Governance for future success.

Manage a multi-site team to design and deliver complex bespoke voice application products such as Contact Centres & Unified Comms to large enterprise customers

Managed a multi-site team to design and deliver complex bespoke voice application products such as Contact Centres & Unified Comms to large enterprise customersIntroduced effective PMO & Governance for multisite development & supportManaged product and service partners for maximum value

AIRCOM is an independent provider of network planning, optimisation and management software and consultancy for mobile networks.Run a multi-site / multi time zone team to develop high quality Planning & OSS tools for radio networks.Provide Support & Delivery services across 5 regional hubsSet up successful Global In-House Centre in India for both Development & Support workMade Global In-House Centre in South Africa effectiveLearned the following: - What it takes to set… Show more AIRCOM is an independent provider of network planning, optimisation and management software and consultancy for mobile networks.Run a multi-site / multi time zone team to develop high quality Planning & OSS tools for radio networks.Provide Support & Delivery services across 5 regional hubsSet up successful Global In-House Centre in India for both Development & Support workMade Global In-House Centre in South Africa effectiveLearned the following: - What it takes to set up & make Offshore In-House Centres successful - Pros & Cons of In-House Centres vs traditional outsourcing as an offshoring strategy Show less

Wipro is a leading offshore outsource partner based in IndiaMy role was to lead a sales team looking after UK Telecom Service Providers.From 4 years in Wipro I learned how Offshore Outsource partners actually work from the inside - what risks they take - what they are good and bad at - how their pricing translates to value and cost - how they manage skills and capabilities in their teams - how they respond to and manage their customers

Several functions as part of this role1) Help Wipro to understand customers perspective and ensure we are meeting their needs2) As a previous user of similar services, advise customers on how best to run outsourcing programs, advise on "gotcha's" and how to overcome them3) Work with delivery teams to anticipate future needs and build solutions and expertise in advance of requests4) Performance Interventions (Making current operations more efficient)

R&D Director - Program Owner------------------------------------------Ran a large R&D team (200+ staff) across multiple sites and time zones to successfully deliver product to customersSet up & managed budget to maximise ROI and value for moneyFostered innovation within the team so that new ideas could be created and nurtured from prototype through to viable productDevelop individuals and the organsisation to be more effectiveR&D Director - Offshoring… Show more R&D Director - Program Owner------------------------------------------Ran a large R&D team (200+ staff) across multiple sites and time zones to successfully deliver product to customersSet up & managed budget to maximise ROI and value for moneyFostered innovation within the team so that new ideas could be created and nurtured from prototype through to viable productDevelop individuals and the organsisation to be more effectiveR&D Director - Offshoring Specialist------------------------------------------------Moved various parts of my R&D program to the following locations & companies - India – Wipro, Infosys, TCS - Turkey – Netas - Germany – KapschBecame role model within Nortel for successful offshoringLearned how to select partners and run governance for successful operationUnderstood what was crucial to success when moving work offshore while still maintaining a delivery program in parallel Show less

California